Marcus A. Moore
3816 Button Gate Court
Lithonia, GA
404-545-0240
Summary:
IBM specialist with 10 years of IT experience in the areas of design,
development, implementation, support and user training for various
internet/intranet applications. 7 years of strong experience in IBM Websphere
and middleware administration.
Extensive experience in deployment and management of enterprise
applications using Websphere Application server 4.0.x/5.0.x/6.0.x/6.1.x, JACL,
TCL, XMLConfig, Workload Management (WLM), Tivoli Performance Viewer, JMS,
DB2/UDB (7.2.x/8.0.x), Oracle 10g/9i/8i/7.x on UNIX(AIX, Solaris, LINUX, HP),
z/OS and Windows NT/2000 environment.
Extensive experience in J2EE Technologies(JSP, EJB, JDBC, JNDI, JMS,
Servlets), Java Technologies(JVM,Swings,Applets) JDBC, Java Beans, RMI,JAAS,JTA,
CORBA, JavaScript, XML, SQL
Extensive experience architecting and supporting large scale high
volume environments for some of the largest companies in the world.
Extensive experience in problem determination and root case analysis
for stabilizing the environments I support on a day to day basis.
Experience in Installation, Configuration, and Deployment and
Management of Enterprise Applications using IBM Websphere Application Server
v4.0/5.0/5.1/6.0/6.1 (Network Deployment) in a clustered and non-clustered
environments.
Extensive experience in configuring and maintaining large scale
Documentum Environments.
Extensive experience in the deployment and management of applications
using Documentum Content Server 5.2.5, 5.3 and 6.0
Extensive experience in configuring Global Security in WebSphere.
Extensive experience in administering and supporting Websphere Portal
Server 6.0
Extensive experience in implementation of Workload Management (WLM)
using cloning and clustering techniques including Horizontal and Vertical Scaling
for failover and backup/recovery processes
Experience in implementing Object Oriented technologies and developing
J2EE applications.
Full development life cycle experience.
Experience in the integration and implementation of various software
tools and products to meet challenging business needs.
Experience monitoring Enterprise Applications in WebSphere using ITCAM
(IBM Tivoli Composite Application Manager).
Experience in Troubleshooting, applying patches and updating plug-ins
for WAS 4.0.x/5.0.x/5.1.x/6.0.x/6.1.x.
Experience in Web server administration, which includes Configuration
and Troubleshooting of IBM HTTP Server 1.3.x/2.0.x/6.0/6.1, Apache and IIS.
Experience on IBM Websphere Enterprise Service Bus(ESB)
Experience on IBM WebSphere Process Server
Experience on IBM WebSphere Data Stage and Profile Stage
Extensive knowledge on SOA Architecture and Web services Technologies.
Extensive knowledge of Internet concepts (HTTP,TCP/IP,Web
browsers,Firewalls).
Experience in building ANT Scripts
Working experience with relational databases like DB2, ORACLE,SQL
SERVER and MYSQL
Excellent organizational and analytical abilities teamed with effective
oral and communication skills
Education:
Morehouse College, Atlanta, GA
B.S. Computer Science May, 1997
Certifications:
IBM WebSphere Application Server V6.0 Advanced Certified Administrator
IBM WebSphere Application Server V5.0 Advanced Certified Administrator
IBM WebSphere MQ V5.3 Certified System Administrator
Sun Certified J2EE Java Architect
Sun Certified Java Programmer for the Java 2 Platform
R5 and R4 Certified Lotus Notes Specialist (CLS)
R5 and R4 Certified Lotus Notes Professional (CLP)
Certified Lotus Notes Professional at the Principle Level (CLPP)
TRAINING:
Completed an Advanced Java Programming course
Completed an E-Commerce Java programming course
Completed an Intro to Java Programming course
Completed an IBM WebSphere Application Development course
Completed a Vignette JSP development course
Completed Documentum 5 System Administration training
Completed Documentum 5 Technical Fundamentals training
Completed Documentum 5 DFC Fundamentals training
Completed Captiva Administration training
Completed MS Share Point Server 2007 administration training.
Completed a course in IBM Systems Integration (SI) Methods
Completed Domino/Lotus Notes Application Development I
Completed Domino/Lotus Notes Application Development II
Completed an Introduction to Lotus Script course
Completed an Advanced Lotus Script course
Completed Domino/Lotus Notes System Administration I
Completed the Top Gun academy for Internet Development with Lotus Domino Using
Java Script with Lotus Domino
Completed the R5 Application Development Update course
Technical Skills:
Web/App Servers Websphere Application Server 4.0/5.0/6.0/6.1, WebSphere
Enterprise Server Bus (ESB) 6.0/6.1, WebSphere Portal 6.0/6.1, WebSphere Process
Server 6.0/6.1, IBM Http Server 6.1/6.0/2.0.47/2.0.42/1.3.26/1.3.19,IIS, Apache
Web Server, Tomcat, SunOne, iPlanet, Web Logic 6.0, Domino 5.0/6.0
Content Management Technologies Documentum 4/5.1/5.2.5/5.3/6.0, Vignette
Operating Systems IBM AIX (5.1/5.2/5.3), Sun Solaris 8/9/10, Linux 4/5, WIN 2K,
HP-UNIX, MS-DOS.
Programming Java, J2EE, C++, C, SQL/PL SQL, HTML, DHTML, XML.
Scripting JACL, Jython, TCL, WSCP, WSADMIN, Korn Shell Script, Perl, JavaScript,
CSS.
Databases Oracle (8i/9i/10g), UDB/DB2, MS SQL Server.
Networking TCP/IP Protocols, Socket Programming, DNS.
Frame work MVC, J2EE Design Patterns, Struts.
IDE Eclipse, WSAD, Net Beans, Jbuilder, Edit plus, Oracle Developer.
Security & Others Siteminder, ikeyman, LDAP.
Protocols TCP/IP, UDP, HTTP/HTTPS, RMI/IIOP, SOAP, SSL, SMTP, IMAP, POP3,
NIS,NIS+, NFS, DNS, DHCP, HTTP, FTP, SFTP, SCP, SSH
PROFESSIONAL EXPERIENCE
IBM Global Services
Atlanta, GA (September 1999 to Present) (CONFIDENTIAL)
WebSphere System Management Specialist – Contract
As a WebSphere Architect / Administrator, I am responsible for maintaining a
very large scale Portal environment consisting of over 50 servers on a day to day
basis for one of the largest Health Insurance providers in the Unites States. The
servers I support make up several environments such as the production,
pre-production, System Integration, Unit Acceptance Testing, Training and
Development environments. The products I’m responsible for supporting and
maintaining for this customer consist of WebSphere Portal 6.0/6.1, WebSphere
Network Deployment Manager 6.0/6.1, WebSphere Enterprise Service Bus 6.0/6.1, IBM
HTTP Server 6.0/6.1, WebSphere Profile Stage, WebSphere Process Server 6.0 and
WebSphere DataStage as well. My day to day responsibilities include:
Installation, configuration, administration and troubleshooting for
WebSphere Application Servers, IBM HTTP Server, LDAP Server, WebSphere Portal
Servers, WebSphere Enterprise Service Bus Servers, WebSphere DataStage Servers
and WebSphere Profile Stage Servers.
Installation and configuration of IBM WebSphere Application Server ND.
7X24 on-call support on a rotating basis
Assist in WAS installation with third party products.
Performance tuning of WebSphere application server and IBM HTTP server
for optimal performance based upon user load.
Monitoring of performance and providing ongoing configuration and
tuning adjustments.
Server clustering for load balancing and failover.
Work with Database Administrators for optimal data connectivity and
session persistence, as needed.
Build scripts for task automation, scheduling, and file clean up.
Configuration of connections to external data sources.
Provide support for application development cycle - may involve with
Application design, deploying code, and/or resolving infrastructure problems.
Generation of operational reports on WAS servers using appropriate
metrics and system benchmarks.
As requested, the Development of documentation that translate highly
technical concepts into terms understood by all levels of management; development
of technical drawings that illustrate abstract technical concepts, architectures,
infrastructures and strategies.
Maintenance of applications in a three-tier model -- troubleshooting
various components.
Work with the development/infrastructure teams to implement new
technologies.
Upgrades and maintenance of security of Websphere applications and
security
As a Certified WebSphere Administrator, I installed and configured WebSphere
Network deployment manager 5.1/6.0/6.1, WebSphere Application Server 5.1/6.0/6.1
and IBM HTTP Server 2.0/6.0/6.1 on over 40 servers for one of the largest Energy
companies in the United States. My day to day job responsibilities include:
Installing, configuring, administering and supporting WebSphere Network
deployment manager 5.1/6.0/6.1, WebSphere Application Server 5.1/6.0/6.1 and IBM
HTTP Server 2.0/6.0/6.1
Maintenance of the WebSphere Application Servers on different UNIX
platforms.
Debugging and troubleshooting application issues.
Debugging and troubleshooting performance issues.
Developing Jacl scripts and shell scripts to automate WebSphere
administrative task.
Monitoring Enterprise Applications using ITCAM.
Create and configure JDBC providers and data sources to support backend
database applications for Oracle and DB2/UDB.
Created user roles and groups for securing the resources using LDAP and
local operating system authentication.
Create and configure resources for JDBC, J2C, and JMS based on the
application requirements and configured Message Listener Ports for an
application, which uses MDBs to trigger the queues.
Installed and configured multiple IBM HTTP Servers to participate in
clustering using CSS, with remote WAS plug-in.
Implemented security using Global Security with IBM Directory Server.
Migrated existing applications from WebSphere 4.0/5.x versions to
6.0/6.1 using waspreupgrade and waspostupgrade tools, Used Application Assembly
Tool (AAT) in deploying J2EE Application archives (JAR, WAR, and EAR) on IBM
Websphere Application Server.
Involved in trouble shooting and Performance tuning using Tivoli
performance viewer and Thread analyzer.
Active involvement in monitoring server performance, network traffic to
reduce performance bottlenecks
Apply software maintenance fixpacks to keep the system software
releases current.
Effectively interacted with end users on a daily basis, decreasing
downtime and increasing user productivity.
Troubleshoot hardware and software problems, and interact with IT staff
or vendors in performing complex testing, support and troubleshooting functions.
On call 24x7 supports for WebSphere and IHS Production Servers.
As a WebSphere / Documentum Administrator, I was responsible for supporting
multiple Documentum environments for one of the largest Pharmaceutical companies
in the world. The environments consisted of Documentum Content Server
5.2.5/5.3/6.0, WebSphere Application 5.1/6.0/6.1, IBM HTTP Server 2.0/6.0/6.1 and
Captiva. One of the Documentum applications I supported was used by the Accounts
Payable department. All invoices for the entire company were processed using
this application. Another Documentum application I supported was used by the
entire company to submitting travel expenses. Users of both systems could scan
or fax in their invoices or travel expenses and Captiva would process those
documents and convert them into digital format that was then inserted into
Documentum. Once the invoices and travel expenses are imported into Documentum,
workflows would be triggered which would start the approval workflow process of
the invoice or travel expense. In support of these applications my day to day
responsibilities included:
Maintaining the stability of the platform the applications were hosted
on.
Working problem tickets that were submitted by end users of both
applications.
Applying security patches for WebSphere, IBM HTTP Server and
Documentum.
Effectively interacting with the users of both systems on a daily
basis, decreasing downtime and increasing user productivity.
Troubleshoot hardware and software problems, and interact with IT staff
or vendors in performing complex testing, support and troubleshooting functions.
On call 24x7 support for WebSphere, IBM HTTP and Documentum Production
Servers.
As a Documentum Administrator / Developer, I was responsible for implementing
Documentum services to achieve the company's goal as they were implementing a
Documentum 5.2 integration solution. I developed customized web interfaces with
WEBTOP5.2, JDK1.3, JSP, DFC 5.2. I was involved in Java Server Pages (JSP)
development for dynamic content generation and personalized content delivery.
Other day to day responsibilities included:
Upgrades Creating various User Defined Components namely 'Custom Flow',
'Approved Documents', 'Change Password' from scratch involving XML, layout JSP,
Java Server Classes, Data Bound Controls, Events and Handling Framesets to meet
users business logic and their requirements
Providing solutions to specific business areas using Documentum.
Designing Content architectures using Documentum.
Identifying type of users, groups, ACL's.
Designing structures using web publisher 5 for publishing the company's
content at periodic intervals
Designing customized WEPTOP pages.
Creating new object types, format objects, alias set objects in Docbase
for supporting Docbase users and applications.
Creating methods, jobs, location object, mount point objects to
automate administration tasks.
Modifying the configuration of the server, Docbroker and client
sessions as needed.
Creating web applications using WDK templates and DFC
Responsible for writing Docbasic scripts
As a Documentum Administrator, I set up and configured Documentum environments
for two very large pharmaceutical companies. The Documentum products that I
installed and support on a day to day basis consist of the following: Documentum
Content Server 6.0, 5.2.5 and 5.3, Documentum Site Caching Services 5.2.5
Source, Documentum Site Caching Services 5.2.5 SP2 Targets, Documentum
Administrator 5.2.5 SP2 and 5.3, Documentum WebPublisher 5.2.5 SP2 and 5.3. I
also upgraded an entire Documentum environment consisting of multiple servers
from Version 4 to Version 5.2.5 SP2. I also played an extensive role in
architecting the Documentum environments I’m currently supporting. My current
role at this point is to maintain the day to day function and stability of the
Documentum environments that I support and to assistant the application
development group in designing and deploying new application updates.
As a Certified WebSphere v6.0/v5.0 System administrator, I set up and
maintained a complex WebSphere environment consisting of 8 servers for a large
pharmaceutical company. This environment was architected for fail over at the
application server, http server and database server levels. Currently 51 web
sites are being supported in this environment and they must be available 24/7. I
also set up and maintain Documentum 5.2.5. Documentum is being used for content
management purposes. Documentum is responsible for publishing out web site
content such as jsp pages, html pages, images and other web site media.
As a Java architect/designer, I was responsible for object-orientated
analysis/object-orientated design of current systems. Use Servlets, WebSphere,
JSPs, Custom Tags, RUP, XML, XSL, Struts, EJBs, OOD, and UML. Use UML/RUP to
develop requirements and architect a solution. Lead new design and architecture
efforts for internationalization of all global web applications for future
flexibility and expandability.
As a solutions architect/designer, I designed a J2EE compliant travel
reservation system. The travel reservation system contained a web based and
application client front-end. Travel agents use the application client and web
customers use the web based version of the travel reservation system to book
flight reservations electronically. I designed the travel reservation system
based on a business domain model and the requirements that were presented to me
by a business analyst. I used the MVC design pattern. The key technologies used
in the travel reservation system is J2EE, Java, JSP, EJB, Servlets, XML, Struts,
Java Mail, WebSphere, Oracle, Java Script and HTML.
As a solutions architect/designer, I designed and supported a J2EE Vignette
content management application that maintains 35 global country web sites. The
content management system is an enterprise wide solution that allows each country
in the company to maintain their own country site on a daily basis. The content
management system is in operation 24 hours a day and it’s my job to make sure
that all the sites are up and functioning properly on a daily basis. The content
management system is J2EE compliant and makes use of the MVC design pattern. The
key technologies used in the content management system is J2EE, Java, JSP, EJB,
Servlets, XML, Struts, WebSphere, Vignette, Oracle, Java Script and HTML.
References Furnished Upon Request
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