Ra’Shaunda Fuller
“The tough Sale Expert you need during tough times”
P.O. Box 956791 Duluth Georgia 30095
 [Send email to request phone number] 72-1808 
email address: [Send email using form at bottom]
www.linkedin.com/in/rashaundafuller	

May 2006-Jan. 2009        Marketstar Corp. (Cisco)     Senior Inside Sales
Account Manager
 	CSE-Certified
Consultative Sales Experience
	Aggressive self-starter with ability to develop a sales
territory/account base, build executive relationships, articulated Cisco products
and business strategies, and created demand and closed deals. 
	Responsible for developing and managing accounts primarily within the
assigned geography focused on solutions based on Cisco hardware/software/service
offerings. Responsibilities also included customer satisfaction, and overall
accountability for business growth within account/geographic base.
	Strong skills in prospecting, replacing an incumbent vendor, and
protecting the installed base. Demonstrated knowledge of a process for developing
and managing a territory including forecasting, quota attainment, sales
presentations, short-term, mid-term, and long-term opportunity management.
	Proven ability to deliver business value to customers and build on
customer relationships. Strong technical and business knowledge with
complimentary skills to understand the customers’ business.
	Demonstrated the necessary skills to negotiate issues with peers,
channel partners and customers using a Win/Win philosophy. Positioned end to end
solutions and articulated solutions to senior customer executives.
	Demonstrated strong team leadership; focus on results, enabling
businesses to operate more effectively.
	Clients’ employee count ranging from 50-700+ employees. Single and
multiple locations.
	Sales contract ranging from 10k-1 million dollars.
Performance results

	136%FY08 Goal-236%Q4 Goal
	Consistently maintained 90 rolling funnel 3 times the quarterly sales
quota.
	Meet yearly sales quota in less than 9 months of the fiscal year.
	FY08 Q4 Regional Top Performer

April 2004-April 2006     Appex Mortgage/Troy Rice & Assoc.  Training/Human
Resources
	Pulled credit for new hire loan officers for review and loan program
recommendations.
	Responsibilities include recruiting and training new hires on various
mortgage positions within the company.
	Managing daily schedules and quotas for Program Directors.
	Maintaining agendas and goals for loan officers and program directors.
	Created marketing tools for distributing to realtors and potential
clients. 




December 2003- April 2004     Ryland Mortgage                      Loan
Officer/Processor
	Pulled tri-merge credit reports, verified scores to recommend loan
programs suitable for client’s credit scores and income.
	Responsibilities included understanding of the conventional, FHA, VA,
expanded, sub-prime market, and the ability to articulate our pricing, products
and programs.
	Maintaining sales contact, pipeline and other sales activity reports
through the entire loan process.
	Performed initial duties of loan processor submitting file to
underwriter.

January 2001-July 2003             Yates Financial			Credit/Loan Analyst
	Responsibilities included:  Process FHA/VA, Conventional  & New
construction Loans in all 51 States. 
	Communicate with both internal/external clients, order FHA Case Number,
Well & Septic Inspection, Termite Inspection, & Final Inspection.                
                                                                                
                              
	Automated Underwriting system used for approval is LP.                 
                                                              
	Primary focus is processing and closing loans with in 20-30days.
	Gather and analyze credit documents and vendor items, including
verifications, for accuracy and potential problems.
	Coordinate closing with clients and Title Company. 
	Experience with Desktop Underwriting, Loan Prospector Automated
Underwriting system. 
Accounting  January 1998-2001        Johnson Controls                    
Accounts Payable Specialist
	Independently processed all invoices for assigned project sites, which
includes receiving, batching, keying, and producing check runs for various
clients’ accounts.
	Created invoices and prepared them for distribution to various account
holders. 
	Maintained client contact on as needed basis to obtain necessary
information in order to process payments. 
	Created invoices to bill client’s work and purchase orders.
November 1996-October 1998       Bank One		Professional Financial Advisor/Sales
	Compiled financial transaction data, processed customer disputes,
researched and verified 
statistical data, determined and resolved discrepancies, updated accounts, and
distributed                                                 reports.
	Handled high volume incoming calls regarding customer accounts.
	Responsible for resolution of escalated account member discrepancies.
	Professional contact for account members with new product inquires.
	Maintain daily duties inclusive of administrative, trainee inquiries,
as well as account updates.
November 1996-October 1998        Bank One                Training/ Management
	Acted as Assistant Management while training new employees at new site
locations during bank merger/expansion.
	Trained new hires in classes of 20-30 on operations of computer systems
and in house software.
	Taught formal training classes on the operations and expectations of
the customer service department.
	Performed employee training assessments and developed individualized
training plans.
	Created and produced training programs in which trainees utilized to
obtain knowledge of software and operations of customer service.