Steven M. Lee, PMP
610 Ridge Crossing Drive, Woodstock, GA 30189, , http://www.pmpstevenlee.com    
   678.540.9149 (O) ----- 678.925.2747 (Cell)
Senior IT Program Management expert in the design and delivery of
cost-effective, high-performance technology solutions in support of rapid
international growth with budget responsibilities up to $10 million annually. 
Skilled in all phases of the project life cycle, from initial feasibility
analysis and conceptual design through implementation, operations, and
enhancement.  Effective at building culturally diverse, team-centered business
and technical units, with excellent business process and strategy development
skills.  Customer and Stakeholder-centric with the ability to manage profitable
alliances with global vendors and suppliers.  My roadmap to success includes
recruiting people with great attitude and aptitude qualities while empowering
them with the knowledge, tools, responsibility, and support to be successful. 
Key core qualifications include:
*  Strategic & Operational Technology Planning
*  IT Infrastructure Design & Implementation
*  Technology & Business Linkage Planning
*  Handling of Sensitive Customer Data
*  Global IT Delivery & Data Center Operations
*  Emerging Technologies & Enterprise Architectures
*  Annual Budget Planning & Investment Control
*  Technology Architecture & Integration
*  Creation of Global Tailored Outsourcing Models
*  IT Skills Gap Analysis & Performance Optimization
Professional Experience  --- Gaps in working periods covered by business
development or training activities.
IBM Global Business Consulting
Senior Managing Consultant
9/18/2000 to 3/31/2010
Initially recruited into the IBM IT Architecture Practice
Accomplished ten years of Technical and Management consulting services for IBM
across multiple lines of business. Most projects were sized between $10M, $100M
while Lenovo and Philips engagements exceeded $100M. Led business and proposal
development efforts that included other teaming partner companies and across
different lines of business.  Represented IBM as the primary contact point to the
customer with responsibilities for ensuring business, technical, and financial
compliance to contract terms and conditions.  Managed projects which employed
many technologies and environments, (e.g. .NET, J2EE, SOA, ESB, JMS, MQ, PKI,
Unix, Linux, Windows Server, VMware, mainframe integration, information security,
DB2, Websphere, and many others).
NASCO Blue Cross Blue Shield Data Center Operations
SR IT Program Manager
10/2/2009 to 3/31/2010
Project scope was the deployment of new claims accounts into the NASCO
healthcare processing environment.
Successfully managed and facilitated deployment of NASCO MidRange Unix and
Windows applications to support insurance claims processing services.
Accomplished the dual role of project manager for some projects while managing
other project managers and offshore teams in addition to maintaining excellent
customer relationships. Technologies included Websphere Application Server,
Process Server, Portal Server, Service Registry Server, DB2, MQ, JMS, Networks,
firewalls, J2EE, Java, Data Power/ESB
Joint Forces Command (JFCOM)
Project Manager
11/3/2008 to 3/6/2009
Project scope was a POC for adaptation of SOA technology in a Linux/VMware
environment to Navy existing legacy applications.
Accomplished the leadership role for this SOA proof of concept project which
successfully demonstrated viability of migrating to this type of environment from
more traditional and expensive environments.
HRMS
Program Manager
8/11/2008 to 10/31/2008
This was an IBM internal project to consolidate multiple instances of SAP HR.
Successfully managed performance of the Data Migration (DM) testing and cutover
activities.  Successfully maintained collaboration between offshore DM, Testing,
Business, and other project teams. Utilized MS Project while leveraging the
Accelerated SAP Ascendant Methodology. Successfully completed the design and
implementation of solution architectures to support DB2 UDB, Visual Data
Warehouse, Brio Reporting, SAP integration, MQSeries, and various programming
languages within AIX and Windows NT/2000 environments.  Managed off shore data
migration and conversion efforts.
NTIA Coupon Distribution Program
SR IT Architect
5/19/2008 to 8/8/2008
This was a Federal program to provide coupons to consumers for migrating to
digital television.
Dispatched to the subcontractor located in Beaverton, OR to resolve technical
and operational issues. Quickly identified remediation actions and provided a
remediation plan.  Received a service award based on the successful reduction of
production defects by 75% within the month following implementation of the
remediation plan.  Technologies include MS SQL, Stored Procedures, Windows
Servers.
US Navy Facilities Command (NAVFAC) - Energy and Utility Monitoring Project
Program Manager
9/10/2007 to 5/16/2008
The scope of this project was to validate the current software design
methodology (Agile) as used by a small business which was contracted with the US
Navy.
Quickly deployed a team of technical and security specialists to identify
business and technical project gaps.
Successfully identified remediation actions in accordance with DISA guidelines,
Executive Orders 13327 and 13423 and the Energy Policy Act of 2005.Project
deliverables included a Gap Assessment and Recommendations Report, an
Implementation Plan, and Security Vulnerability Assessment Report.  EVMS
financial management using Cognos was used for management reporting.  Excellent
customer/stakeholder relations were developed and maintained throughout the 7
month engagement.
Lenovo BTO HR Global Implementation
IT Operations Delivery Project Executive
7/17/2006 to 9/7/2007
This phase of the Lenovo account followed successful deployments and addresses
ongoing production operations.
Successfully managed the Global IT Operations for 60 countries and 4 service
centers to include SAP HR, GERS, e-HR (Siebel), and associated hosting
environments and infrastructure. Defined and implemented steady-state ITIL
operations policies and procedures for change, release, and problem management. 
Managed or facilitated resolution of technical issues and ensured that
appropriate interface, infrastructure, and data controls were implemented. 
Developed and maintained excellent stakeholder relationships throughout the 2
years and multiple roles for this client.
Lenovo BTO HR
Transition Integration Manager
12/19/2005 to 7/14/2006
This initial phase of the Lenovo engagement represented the design, build, test,
and deploy phases to create a wholly new HR environment for Lenovo follow their
acquisition of IBM's personal computer division.
Successfully developed America's, EMEA, and AP production transition
(outsourcing) plans to cover 60 countries. Planned, coordinated, and facilitated
a successful move to production for Lenovo America's HR applications (e.g., GERS,
SAP Payroll, Performance, and T&E).  Organized and managed the 24x7 command
center operations from the Costa Rica Service Center while leveraging the Siebel
CRM help desk application.  Responded to numerous technical and organization
issues over a period of months with a 100% resolution record.  Recognized by the
Lenovo senior leadership for producing the best transition plans seen by Lenovo
or IBM.
CVS Pharmacy
Transition Integration Manager
9/26/2005 to 12/16/2005
Scope of the project was to outsource the CVS PeopleSoft HR applications to IBM
and use offshore personnel.
Successfully planned, coordinated, and facilitated successful a move to
production and outsourcing to India for CVS PeopleSoft HR applications while
coordinating the activities of 200 IBM and CVS personnel in addition to
coordination with the Manila call center.  Applications included Benefits, EDRM,
and Fulfillment for 150,000 employees.  Coordinated resolution of production
issues and provided client briefings, while managing the 24x7 command center
operation.
Colgate
Transition Integration Manager
7/4/2005 to 9/23/2005
Project objective was to outsource Colgate procurement B2C business and IT
operations to IBM
Assumed a troubled SAP PTP project which was over budget and late on the
schedule. Successfully "crashed" the project schedule by quickly reorganizing the
team, adding personnel, and improving customer relationships. Successfully
concluded all testing and move to production on the original schedule while
moving overall program status from Red to Green over a three month period. 
Achieved a very high level of customer satisfaction while realizing a revenue
bump of $27M by completing all deliverables.
SunTrust Banks, Inc.
Technical Project Manager
6/28/2004 to 7/1/2005
Project objective was to implement the S1 Corporate Banking Solution
Deployed a development team to accomplish integration, data
conversion/migration, and testing activities. Accomplished a bottoms-up project
sizing analysis which resulted in an account revenue increase by $2.2M against a
51% GP.  Successfully identified a two-thirds reduction in the client's hardware
procurement costs.  Successfully managed a combined IBM and SunTrust team of 85
individuals to complete the design and coding of integration and data components
associated with 29 legacy mainframe applications and the subsequent integration
with the S1 application. Prepared a detailed MS Project schedule, program
deliverables, and implemented processes for issues/action management, change
management, status reports, and project scorecards.
Philips Consumer Electronics BTO Project
Technical Project Manager & Transition Manager
3/29/2004 to 6/25/2004
Project objective was to outsource all Philips North American product support
services to IBM and offshore personnel.
Joined the project prior to contract award and established a 45 person team to
design, build, test, and deploy a custom applica