PROJECT MANAGER/ SALES/ HR DIRECTOR
QUALIFICATIONS PROFILE
Goal-oriented and multi-functional manager with extensive background in
administrative director, sales and leadership. Personnel/employee relations
manager within municipal government and corporate sector. Exceptional fiscal
management, budgeting, and strategic planning acumen. Demonstrated record of
success in initiating cost containment strategies resulting in significant
savings; resolving community challenges. Establishing professional partnerships
for efficient completion of goals. Logical thinker and proactive problem solver
with exceptional capabilities in addressing and implementing strategic plans for
talent acquisition, retention, and succession planning. Experience in labor
relations, conflict resolution, change management, and benefits administration.
Exemplified outstanding skills in negotiating labor contracts and establishing
programs that promote positive public brand. Areas of expertise include:
Visionary Leadership | Executive Management | Budget Execution | Strategic
Planning | Project Management | Economic Development | Communication / Public
Relations | Exec Sales | Intergovernmental Relations | Customer Service
SELECTED ACCOMPLISHMENTS
* Orchestrated and completed the upgrade of a 50-year-old sewer system for
Buena Vista Township, efficiently allocating the allotted budget of $9 million
for operational, materials, and labor costs.
* Successfully initiated and rolled out austerity programs for two different
organizations, resulting in over $2 million cost savings.
* Effectively employed a hands-on management approach to an organization's
day-to-day operations, skillfully allocating the $7 million fiscal budget for 100
employees and overall operational expenditures.
* Productively governed recruiting operations of a major US corporation while
supervising its 13,000 employees.
* Instrumental in the successful reorganization of a debased local municipal
body through initiating constant communication with key stakeholders to identify
and develop resolutions to arising issues and problems; advancing higher level of
performance standards for personnel and management; improving employee and labor
relations; as well as advocating intensified branding campaigns and upgraded
organizational policies and procedures that reduced grievances by 95%.
* Proactively engaged in Downtown Development Authority and Township's
successful three-year strategic planning for the acquisition (via bond) and
demolition (through Federal grant) of the most visible, largest blighted 33-acre
parcel in the Township's 25-year history in 2008.
* Key visionary of a public safety millage campaign, which garnered four to one
votes approving the increase for public safety; personally researched historical
data, budget documents, actual reports, and past annual reports to verify the
need for millage or reduction in public services, and communicated the needs to
citizen through multiple Town Hall meetings.
CAREER BACKGROUND
Bankers Life and Casualty, Duluth, GA Oct 2009-Present
LIFE INSURANCE SALES
* Provide quality customer service and specialize in Senior Medicare
supplements and Life Insurance products.
* Develop marketing strategies to compete with other individuals or companies
who sell insurance.
* Ensure that policy requirements are fulfilled, including any necessary
medical examinations and the completion of appropriate forms.
* Seek out for new clients and develop clientele by networking and generating
lists of prospective clients.
Buena Vista Charter Township, Saginaw, MI Jan 2004-Jun 2009
TOWNSHIP MANAGER
* Functioned as council/manager and CEO of operation for a township with 10,500
residents and 100 employees, including Police, Fire, Department of Public Works,
Water Waste Treatment Plant, Community Development, Downtown Development
Authority, Planning Commission, along with Parks & Recreation departments.
* Formulated and implemented customer complaint process that provided citizens
a platform to voice opinions, suggestions, and recommendations for resolutions
prior to attending Township Board meetings.
* Leader of the Fight the Blight Campaign; demolished and remediated over 200
dilapidated and poorly structured houses/commercial buildings within a two-year
period.
* Visionary for a three-phase, $250 thousand Parks and Recreation playscape;
obtaining foundation grants, corporate sponsorships, and private donations to
provide children with an area where they could execute recreation, motor skills,
and fun activities.
* Orchestrated the implementation of township-wide windows-based finance and
water billing software that advanced the organization from an antiquated green
screen system into a 21st Century application that has more internal controls and
efficiencies.
* Directed and organized an annual business symposium that provided
governmental and development updates, as well as recognized business expansions
and welcomed new companies, which helped build a communication bridge with the
largest manufacturing business district in Saginaw County.
* Successfully organized a campaign against the Secretary of State of Michigan
to close the only local branch office.
HUMAN RESOURCES DIRECTOR Mar 2002-Jan 2004
* Administered processes regarding health, dental, and life insurance and
401(k) benefits for 107 employees.
* Spearheaded labor relations and contract administrator for three unions,
including Teamsters, SEIU, and POLC.
* Led the design and development of hiring process, recruitment procedures, and
job descriptions while facilitating selection, placement, training, and
performance management.
* Functioned as administrator for training, MIOSHA safety, and employee
recognition programs.
* Supervised all union grievances, disciplinary, and termination actions;
established and maintained personnel policy and confidential personnel records.
* Provided Human Resources training to department heads, employees, and
applicants.
Dow Corning Corporation, Midland, MI Jun 1991-Feb 2002
HUMAN RESOURCES
* Assumed full responsibility for recruiting, hiring, managing compensation,
and conducting orientations; worked directly with EEOC officer, upper management,
community relations representatives, benefits department, and 13,500 employees.
* Traveled to U.S. university campuses working with seven manufacturing sites
to cost-effectively match pool of candidates with desired organizational
qualifications. Areas of focus were engineering, finance, marketing, and life
sciences.
* Reported to CEO, executives, and middle management, as well as organized and
coordinated all Global Personnel Report activities for DOW Corning Americas,
Asia, and Europe.
OTHER EXPERIENCE
D&K Suit City, Atlanta, GA Nov 2009-Present
FASHION SALES CONSULTANT
EDUCATION
(DEGREE) IN PUBLIC ADMINISTRATION * Central Michigan University, Mt. Pleasant,
MI
(DEGREE) IN BUSINESS ADMINISTRATION * Delta College, University Center, MI
ELECTRICIAN PROGRAM * United States of America Navy
PROFESSIONAL AFFILIATIONS
Member, Society for Human Resource Managers
Member, International City Management Association
Member, National Forum for Public Administrators
Board Member, Brownfield Redevelopment Authority
Director, Downtown Development Authority, Buena Vista
Board Member, Citizens District Council
Board Member, Saginaw Metropolitan Transportation Authority
Elected and Appointed Public Official, Buena Vista Charter Township
Board Member, Delta College Industrial Chemical Technology Program
Board Member, Task Force Leader, Delta College
Advisory Board Member, Tri City SER
Founder and President, DOW Corning Toastmasters Chapter
Community Development Chair and Board Member, G.A.P. Program
Board Member, Junior Achievement
Board Member, Saginaw Future Inc., Economic Development
COMMUNITY ORGANIZATIONS
Chamber of Commerce | Habitat for Humanity | Youth Church Leader | 1000 Leaders
of Saginaw | United Way of Saginaw
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