Arthur S. Milligan, Jr. 
5690 Rutland Trace   *   Lithonia, Georgia 30058
Telephone   “  [Send email to request phone number] 69.4741  ‚  

EXECUTIVE MANAGEMENT   *   OPERATIONS MANAGEMENT   *   BUSINESS DEVELOPMENT   * 
 TURNAROUND SPECIALIST   *   SYSTEMS OPERATIONS

   Business Leader with a MBA, with a Dynamic and Self  “Driven Managerial
Skill set that is experienced and transferable to Information Technology (IT)
Management, Operational Management, Supply Chain Management, Manufacturing, Plant
Management and Executive Strategic Management
   Multiple Professional Designations and 20 years of Experience Achieving Key
Performance Objectives in different disciplines including Business Development,
Hands-On Operations Management and Client Relations Management
   Turnaround and Recovery ability through Exceptional Financial Acumen;
Strategic Thinker and Creative Problem Solving 
   Management of Multiple-Unit Complex Operations at Multiple Locations with
Multimillion-Dollar Budgets

NOTABLE ACCOMPLISHMENTS
   Orchestrated the Reduction of operating expenses by 15% in 2 consecutive
years and boosted staff productivity by 20% for IMS Management Services. (Through
Operations Management and IT System Management)
   Turnaround of Financial Health of Companies and Divisions from negative to
positive throughout my career 
   Exceeded all expectations by Generating dramatic growth for H.J. Russell
Company, increasing units under management from 6,400 to 14,000. (Business
Development and Client Relationships)
   Managed and Controlled annual budgets of $35,000,000. (Financial Analysis
and Executive Management)
   Achieved a record of success for structuring real estate deals involving
mixed-income and financial instruments. (FINANCIAL ACUMEN)
   Awarded The Institute of Real Estate Management  's (IREM) highest team
honor, 2008 Accredited Management Organization (AMO) of the year 

CAREER TRACK

PRESIDENT & CHIEF OPERATING OFFICER 2003 - 2009
IMS MANAGEMENT SERVICES, LLC (The Integral Group, LLC) 
Atlanta, Georgia

Deliver energy, insight, technical expertise and organizational leadership vital
to the success of the nation  's premier real estate and property management
agency. Execute strategic planning, drive development initiatives and direct
operations of 35+ Commercial and Multifamily properties comprising Thousands of
commercial square footage and over 7,000 rental units in Georgia, Alabama and
Colorado. Develop forecasts, budgets, management teams and controls that assure
highest possible service standards, profitability and compliance.

 ‚„ Orchestrated through the team the highest profit margin in the history of
the company; enacted measures that reduced across the board operating expense by
15% in 2007 and 2008.
 ‚„ Turnaround of the company financial health from Intensive Care Level to
Excellent Cash flow 

 ‚„ Saved $150,000+ in annual costs by transitioning the organization from an
outsourced information technology service to an in-house solution.

 ‚„ Created the IMS University and reduced yearly training costs by $150,000;
provided 24/7 online access to instruction, policies, procedural manuals and
compliance information.

 ‚„ Received the award of the Accredited Management Organization   (AMO) of the
year (2008) from the Atlanta Chapter of The Institute of Real Estate Management  
(IREM)
 Continued
Arthur S. Milligan, Jr Page 2 
 MANAGING DIRECTOR 2000 - 2003
ASM DEVELOPMENT GROUP
Stone Mountain, Georgia

 Catalyzed business development and maximized profits for a provider of real
estate consulting services. Contracted public housing authorities, non-profit
organizations and private investors and formulated competitive service offerings.
The company executed feasibility studies, analyzed site plans, budgets and pro
forma. Designed marketing, sales and leasing programs to meet client goals.

 ‚„ Won and managed prominent accounts that included Regency Developers/SunTrust
Bank, Harvard University, Honeywell Industries and the City of Atlanta, Georgia 

 EXECUTIVE VICE PRESIDENT 1998 - 2000 
H.J. RUSSELL & COMPANY
Atlanta, Georgia

Spearheaded the P&L Operations of 2 business divisions with a Real Estate
Development and Construction Company serving public and private sector clients
Instituted policies and business processes governing finance, marketing,
operations, administration, procurement and human resources Directed 400
professionals in optimizing efficiency for company-owned and 3rd-party
properties.

 ‚„ Achieved More than doubled the volume under management from 6,400 to
+14,000; Managed and Leased several prominent portfolios in Atlanta, Georgia,
Richmond, Virginia, Chicago, Illinois, Birmingham , Alabama, throughout the state
of Florida and both South and North Carolina.
 ‚„ Turnaround of the Divisions financial health from Intensive Care Level to
Excellent Cash flow 

 ‚„ Managed the Project/Program Management and Financial Operations for the
Darst-Webbe community in St. Louis, Missouri and wrote a winning federal grant
application for Daytona Beach, Florida.

Previous positions include:

 Adult Evening Supervisory Instructor   “ Wilson Technical College, Wilson,
North Carolina
Plant Industrial Engineer   “ Wrangler Manufacturing (Blue Jeans), Wilson, North
Carolina
 Plant Department Head (Supply Chain Manager)   “ Milliken &Company, Toccoa,
Georgia

EDUCATION

Wake Forest University 
MASTER OF BUSINESS ADMINISTRATION 
Winston-Salem, North Carolina

The Citadel 
BACHELOR OF SCIENCE 
Charleston, South Carolina

CERTIFICATES & LICENSES
  *   Commercial Investment Real Estate Institute: Certified Commercial
Investment Member (CCIM  )
  *   Institute of Real Estate Management: Certified Property Manager (CPM  )  
*   Institute of Certified Professional Managers: Certified Manager (CM „ )

PERSONAL

Professional Level Chess Player
Collector and Breeder of Exotic Tropical Fish
Boy Scout of America Assistant Scout Master
Expert Marksman 
Comic Book and Graphic Novel Collector