RICHARD J. ROUSSEAU

5603 Forkwood Drive NW ~ Acworth, GA 30101
 [Send email to request phone number] 26 - 6877 or (678) 428 - 8545 

LOGISTICS EXECUTIVE

Strategic Development ~ Business Solutions ~ Sales & Account Management ~
Pricing

Dynamic individual with more than 24 years of experience in the distribution
industry with focus on customer relations, major account management, and
strategic business development. Analytical thinker with strategic planning
skills, capable of developing innovative approaches to idea development and issue
resolution. Motivating leader with proven track record of guiding
cross-functional teams to meet and exceed goals. Effective and articulate
communicator with ability to establish rapport with individuals at all levels.
Deep experience in:

 * Client Acquisition * Market Analysis * Strategy & Growth 
 * Account Profitability * Contract Negotiations * Customer Relationships 
 * Business Development * Budget Oversight * Pricing 

CAREER ACCOMPLISHMENTS

Worldcolor Logistics

 * Generated net sales increase of more than 50%, successfully implementing two
price increases during three-year low market period in which other companies
within the industry were decreasing prices.
 * Initiated company entry into 3rd party print logistics and retail insert
logistics by conducting market analysis and presenting strategy to corporate
CEO's executive team on how to leverage established infrastructure, scale, and
buying power which significantly increased sales. These initiatives generated
revenue that is now 37% of all revenue.
 * Established and expanded the Business Development, Pricing, and Marketing
departments enabling the division to shift from a cost center to a
customer-focused profitable business unit.
 * IdeAlliance Innovator Award, April 2003

Publishers Express

 * Grew customer base 1900%, catering to magazine, catalog, retail, and direct
mail accounts.
 * Major contributor in development and expansion from a 1 ZIP code pilot
operation to a national distribution and marketing company.

PROFESSIONAL EXPERIENCE

WORLDCOLOR LOGISTICS, Atlanta, GA 1996 - Present
$335 million Print Logistics Operation, Division of Worldcolor Press

Vice President, Business Development, Pricing & 3rd Party Logistics Sales 2003 -
Present

 * Oversee four internal groups: Business Development, Pricing, 3rd Party
Logistics Sales & Marketing.
 * Manage client base comprised of Worldcolor print logistics customers as well
as external logistics clients; maintain account relationships, support internal
sales team; and negotiate contracts.
 * Develop new products and/or vendor partnerships to provide more competitive
services.
 * Create innovative plans for strategic business development, monitoring
projects from inception to completion to maximize business opportunity
identification and growth development.
 * Interface with clients, making effective verbal presentations to corporate
management and customers in order to develop solid, progressive relationships to
increase company loyalty and revenue.
RICHARD J. ROUSSEAU Page Two

PROFESSIONAL EXPERIENCE
(Continued)

WORLDCOLOR LOGISTICS (Continued...)

 * Direct RFP process by coordinating between pricing, sales, and customer
requirements while understanding competitive situation.
 * Manage customer financial performance with an emphasis on customer-level P&L
and discerning new growth opportunities within accounts.
 * Provide monthly forecasting and budget input to Sr. Vice President of Finance
& Group President; participate in monthly financial reviews and strategy meetings
with corporate CEO's leadership team.
 * Develop comprehensive customer solutions; saving customers millions of
dollars in annual postal and distribution expense while generating profitable
revenue for Worldcolor Logistics.
 * Perform market research and analysis; provide recommendations or final
decisions regarding pricing and customer solutions/options aligned with company
capabilities and client goals.
 * Supported re-engineering implementation of Logistics Services Division, which
included previously separate entities of World Color, Alden Press, and Ringier
America.
 * Executed strategy to consolidate Quebecor and World Color into industry
leading logistics provider; responsible for setting service, pricing, and
profitability standards.

Director of Business Development & Marketing (1999 - 2003)
Director of Postal Affairs (1997 - 1999)
Special Projects Manager, Distribution Sales Support (1996 - 1997)

PUBLISHERS EXPRESS, Marietta, GA 1990 - 1995
Private Delivery Company Owned by Time, Inc.

Director of Customer Relations

 * Participated in initial company start up, creating model for national roll
out, converting company from a two ZIP code test pilot into a national
distribution and marketing company.
 * Created Customer Relations department during first six months of employment.
 * Managed major magazine, catalog, and retail accounts, ensuring customer
loyalty and satisfaction.
 * Expanded customer base from 10 to more than 200 catalog, retail, and direct
mail accounts.
 * Developed and implemented company presort specifications; maintained sole
responsibility for standardizing specifications at more than 20 magazine and
catalog presort service bureaus.
 * Created magazine consolidation program to pool ship alternate delivery
freight at competitive rates.
 * Established company pricing and regulations for 2nd, 3rd, and 4th class
mail.
 * Served as representative for company and private delivery industry on panels
during Direct Marketing Association, Graphic Communication Association, and
Magazine Publishers Association conferences.

DOW JONES & COMPANY, INC., Princeton, NJ 1987 - 1990
Publisher of The Wall Street Journal and Barron's

North Jersey Field Operations Manager

EDUCATION

RIDER COLLEGE, Lawrenceville, NJ
Bachelor of Science in Commerce - Management/Industrial Relations, 1984

AWARDS & AFFILIATIONS
IdeAlliance Innovator Award, April 2003
Member, POSTCOM Board of Directors
Hightstown High School Athletic Hall of Fame