QUALIFICATIONS
Hotel Management Retail Sales Management
Customer Service Management Government Liaison
Security Specialist Bookkeeping Accounts Specialist
Accounting Controller Direct Service Provider (DSP)

EDUCATION
1986-1990 Diploma South East Polk High School
1991-1991 Navy Accounting School, US Navy
1993-1993 Certified Enlisted Surface Warfare Specialist, US Navy
1993-1994 Damage Control/Firefighting Trainer School, US Navy
1994-1994 Certified Fire Marshall, US Navy
1991-1996 Certified Security Alert Team/Backup Alert Force Leader, US Navy

EMPLOYMENT
2008-2009 Housekeeping Manager, Marriott Down Town Des Moines IA
(Job Eliminated by Corporate Office Due to Economic Cutbacks)
 ‚  Works as the department head of the Housekeeping/Laundry/Public areas and
Recreation departments.
 ‚  Assigns workers their duties and inspects work for conformance to prescribed
standards of cleanliness.
 ‚  Investigates complaints regarding housekeeping service and equipment, and
takes corrective action.
 ‚  Obtains list of rooms to be cleaned immediately and list of prospective
check-outs or discharges to prepare work assignments.
 ‚  Coordinates work activities among multiple departments.
 ‚  Conducts orientation training and in-service training to explain policies,
work procedures, and to demonstrate use and maintenance of equipment.
 ‚  Successfully trained assistant managers and supervisors within the
department.
 ‚  Inventories stock to ensure adequate supplies.
 ‚  Evaluates records to forecast department personnel requirements.
 ‚  Take steps to improve service and ensure more efficient operation.
 ‚  Handles reports concerning room occupancy, payroll, and department
expenses.
 ‚  Prepares weekly schedule for over 80 people in 6 different job codes.
 ‚  Examines building to determine need for repairs or replacement of furniture
or equipment.
 ‚  Attends staff meetings to discuss company policies and patrons' complaints.
 ‚  Establishes standards and procedures for work of housekeeping staff.
 ‚  Records data regarding work assignments, personnel actions, and time cards,
and prepares periodic reports.
 ‚  Screens job applicants, hires new employees, and recommends promotions,
transfers, and dismissals.
 ‚  Serves as MOD (Manager on Duty) as needed.
 ‚  Manages, directs, and is responsible for purchasing development with
advanced authority.
 ‚  Identifies procurement situations in soliciting contracts with vendors and
suppliers. 
 ‚  Does bidding on items valued at $200,000.00 or more with valued companies
and vendors to ensure proper supply to the demand for the industry standard. 
 ‚  Proposes and negotiates contract terms with vendors involving pricing
associated with the demand of products.

2004-2008 Executive Housekeeping Manager, Grand Hyatt Kauai resort & Spa
 ‚  Assigns workers their duties and inspects work for conformance to prescribed
standards of cleanliness.
 ‚  Investigates complaints regarding housekeeping service and equipment, and
takes corrective action.
 ‚  Obtains list of rooms to be cleaned immediately and list of prospective
check-outs or discharges to prepare work assignments.
 ‚  Coordinates work activities among departments.
 ‚  Conducts orientation training and in-service training to explain policies,
work procedures, and to demonstrate use and maintenance of equipment.
 ‚  Inventories stock to ensure adequate supplies.
 ‚  Purchases expendable and non-expandable supplies up to budget allowance.
 ‚  Manages, directs, and is responsible for purchasing development with
advanced authority.
 ‚  Identifies procurement situations in soliciting contracts with vendors and
suppliers. 
 ‚  Does bidding on items with valued companies and vendors to ensure proper
supply to the demand for the industry standard. 
 ‚  Proposes and negotiates contract terms with vendors involving pricing
associated with the demand of products.
 ‚  Composes P&L reports for upper management in regards to purchasing and
receiving of procured products and services.
 ‚  Evaluates records to forecast department personnel requirements.
 ‚  Makes recommendations to improve service and ensure more efficient
operation.
 ‚  Prepares reports concerning room occupancy, payroll, and department
expenses.
 ‚  Prepares weekly schedule for over 120 people in 7 different job codes.
 ‚  Examines building to determine need for repairs or replacement of furniture
or equipment, and makes recommendations to the department head manager.
 ‚  Attends staff meetings to discuss company policies and patrons' complaints.
 ‚  Establishes standards and procedures for work of housekeeping staff.
 ‚  Advises department manager and front office managers of rooms ready for
occupancy.
 ‚  Records data regarding work assignments, personnel actions, and time cards,
and prepares periodic reports.
 ‚  Screens job applicants, hires new employees, and recommends promotions,
transfers, and dismissals.
 ‚  As Senior Assistant have trained five Assistant Executive Housekeepers.
 ‚  Served as Department Head for 9 months while hotel screened applicants.
 ‚  Serves as MOD (Manager on Duty) on a weekly basis.

2003-2003 Security Specialist, Grand Hyatt Kauai and Spa
 ‚  Coordinate, plan and implement security measures.
 ‚  Perform security procedures as directed by the supervisors both on duty and
off duty as described in the security logs.
 ‚  Maintaining accurate security logs documenting all incidents and reports
daily.
 ‚  Research and gather facts pertaining to complaints and investigating them.
 ‚  Patrol the company grounds to ensure the security and safety of hotel guests
and company employees.
 ‚  Administer first aid/CPR when necessary.

2003-2003 Security Specialist, Outrigger Kiahuna Plantation Resort and Vacation
Condominium Community
 ‚  Coordinate, plan and implement security measures.
 ‚  Perform security procedures as directed by the supervisors both on duty and
off duty as described in the security logs.
 ‚  Maintaining accurate security logs documenting all incidents and reports
daily.
 ‚  Research and gather facts pertaining to complaints and investigating them.
 ‚  Patrol the company grounds to ensure the security and safety of hotel guests
and company employees.

2002-2003 Direct Service Provider (DSP), Willowglen Academy 
 ‚  Report to management regarding the finances of establishment.
 ‚  Prepare, examine, and analyze accounting records, financial statements,
financial obligations, and other financial reports to assess accuracy,
completeness, and conformance to reporting and procedural standards and to
project future revenues and expenses.
 ‚  Responsible for tracking, analysis and payment approval of the company's
accounts payable.
 ‚  Develop, maintain, and analyze budgets, preparing periodic reports that
compare budgeted costs to actual costs.
 ‚  Maintained accounting ledgers and performed account reconciliation. 
 ‚  Performed account analysis and account research. Processed accounting
transactions and validated expenditure and collection transactions.
 ‚  Handled customer inquiries, researched problems and developed solutions.
Applied company internal controls requirements in performing accounting processes
and procedures while using current computer software and technology.
 ‚  Directly supervise twelve mentally challenged adults in day to day life.
Making meals, Dressing, discipline (physical restraints if necessary), public
outings, and counseling for each one if needed. 

2001-2002 Homemaker
 ‚  I was a stay at home dad taking care of our three children while my wife was
away attending college staying in a dorm on campus to get a Bachelors Degree.

1999-2000 Accounting Controller, Century 21 North
 ‚  Report to management regarding the finances of establishment.
 ‚  Prepare, examine, and analyze accounting records, financial statements,
financial obligations, and other financial reports to assess accuracy,
completeness, and conformance to reporting and procedural standards and to
project future revenues and expenses.
 ‚  Responsible for tracking, analysis and payment approval of the company's
accounts payable.
 ‚  Develop, maintain, and analyze budgets, preparing periodic reports that
compare budgeted costs to actual costs.
 ‚  Manage daily financial transactions related to accounts receivable, accounts
payable, bookkeeping, payroll, budget, and employee training. 
 ‚  Utilized automated accounting systems for data input and to obtain reports.

 ‚  Maintained accounting ledgers and performed account reconciliation. 
 ‚  Performed account analysis and account research. Processed accounting
transactions and validated expenditure and collection transactions. 
 ‚  Handled customer inquiries, researched problems and developed solutions.
Applied company internal controls requirements in performing accounting processes
and procedures while using current computer software and technology

1998-1999 Accounting Controller, Fleetwood Industrial Supply
 ‚  Report to management regarding the finances of establishment.
 ‚  Prepare, examine, and analyze accounting records, financial statements,
financial obligations, and other financial reports to assess accuracy,
completeness, and conformance to reporting and procedural standards and to
project future revenues and expenses.
 ‚  Monthly and weekly tax reporting.
 ‚  Responsible for tracking, analysis and payment approval of the company's
accounts payable and receivable.
 ‚  Develop, maintain, and analyze budgets, preparing periodic reports that
compare budgeted costs to actual costs.
 ‚  Manage daily financial transactions related to accounts receivable, accounts
payable, bookkeeping, payroll, budget, and employee training. 
 ‚  Utilized automated accounting systems for data input and to obtain reports.

 ‚  Maintained accounting ledgers and performed account reconciliation. 
 ‚  Performed acco