Jo-Ann Hall
603 South 12th Street
P.O. Box 77
Grand Junction, IA 50107
Mobile: [Send email to request phone number] 98-3326
Email: [Send email using form at bottom]
Country of citizenship:
United States of America
Veterans' Preference:
No
Contact Current Employer:
Yes
AVAILABILITY Job Type: Permanent
Work Schedule: Full Time
Desired Work Environment Telework
DESIRED LOCATIONS US-IA-Central/Des Moines
WORK EXPERIENCE Community United Methodist Church 9/2000 - Present
Ogden, Iowa US
Salary: 14797.oo USD Per Year
Hours per week: 30-35 hour
Administrative Assistant
I am the Pastors secretary, the membership secretary, the finance secretary and
assistant to the treasurer. I develop and create weekly bulletins and monthly
newsletters. I track membership personal information and giving using Viansoft
Computer Program. I use Quick Books Pro and Quick Books Non Profit for banking
and payroll programs. Use these programs to also track employee personal
information and tax information. I use Excel to create spreadsheets, charts,
graphs as needed for the church. I develop and create powerpoint presentations
used in services and meetings. On a daily basis I answer all incoming calls on a
multi-line phone, route calls to appropriate person or take messages if they are
out of the office. I pick up mail daily and sort, open, deliver to appropriate
person. I maintain the master calendar on a daily basis, scheduling church use,
weddings, funerals, appointments, meetings. I make reminder calls to those using
the church of their upcoming events. I type all correspondence for the church as
necessary. I track accounts payable as they come in and put on those bills who
ordered, date ordered, and what account the bill is to be charged against. I
assist in letting departments know if where they are in their line item budget. I
do most of the banking and help track on nine different accounts. I gather and
prepare all information for the annual audit of these accounts, charge conference
reports and forms, reports and information requested by the Iowa United Methodist
Conference offices. I have set up and maintained filing system for the church.
Machines used on a regular basis are laptop computer, fax machine, high speed
copier/printer. Programs I use on a regular basis are: Microsoft Office, words,
powerpoint, excel, outlook, outlook express, VianSoft, QuickBooks and Internet
Explorer.I have some experience with Access, Photo Shop. Customer service is one
of the most important parts of my job. I deal daily with people who are angry,
upset, stressed, people just needing to sound off at someone, needing someone who
will just sit and listen to them, needing help preparing for a funeral or a
wedding, needing help through the grieving process, needing financial assistance
for rent, utilities, car repairs. I help when people come in needing assistance
for gas, or in need of the food pantry. With all of these I must remain calm,
help in any way I can or find the right resource to help them. My position
requires me to keep confidential most of what I deal with in the church. Classes
I have had are training on Quick Book, CPR and AED useage. (Contact Supervisor:
Yes, Supervisor's Name: Rev. Paul Evans, Supervisor's Phone: (515)275-4015)
Sparky's One Stop 5/1996 - 7/2000
Rippey, Iowa US
Salary: 16,000.00 USD Per Year
Hours per week: 50+
Store Manager
Work hours were from 5 a.m. to 3:30 p.m. As store manager I did all hiring,
firing, commendations, disciplinary action, scheduling of employees, training of
employees. Daily I had to read all the gas meters on the pumps and fax up to home
office by 7 a.m. By 10 a.m. I had to have all the bookwork done for the day and
days deposit called in to the home office. Bookwork consisted of matching
register tape to sales, cash, check and charges. If any overages or shortages
would have to go through register tapes and find it. By 2 p.m. would have to be
to bank and make deposit, get coins and bills to replace what was used from the
day before. Ordered all supplies from the vendors, ordered from home office
supplies needed from them, assisted vendors when store resets were done. Audit
all time cards for employees and sent them to home office for payment. Made spot
checks on the store in evenings. Held staff meetings as needed. Trained and
retrained staff. Worked closely with sheriff's department as we were routinely
broken into during the night. If reported before I came in to the store in the
morning, the sheriff would call me at home and I would have to go down to store
and meet with the sheriff. Other duties included running the cash register,
providing outstanding customer service, restocking shelves and coolers, changing
gas prices. Recieved an award for customer service from the home office based on
calls received at home office from customers. (Contact Supervisor: Yes,
Supervisor's Name: Rollie Tiefenthaler, Supervisor's Phone: (712) 673-2723)
Woodward Resource Center 4/1983 - 7/1994
Woodward, Iowa US
Salary: 28,000.00 USD Per Year
Hours per week: 40
Resident Treatment Supervisor 1
As a Resident Treatment Supervisor I was in charge at all times on for one unit
of mentally challenged clients and was the sister unit for another unit that I
would cover when that supervisior was off. I was also in rotation to act as
staffing supervisior for the 8 units in our team. When doing this I would be sure
that all units had the required number of staff and rotate staff around until all
units were adequately covered. If adequate staff not availabe would call for
volunteers to overtime and if still not enough staff would mandate overtime. On
my unit I would work in close contact with the Treatment Program Manager in
writing client programs and training staff on those programs, would pass client
medications, weekly hold staff meetings with my shift and also hold cross shift
meetings weekly with the next shift. I would draw up the agenda for these
meetings and work to resolve any issues the staff had. Weekly I attended a
supervisors meeting with all other superviors in our team. Trained staff on
policies and procedures as needed. Scheduled vacation time for staff. Wrote staff
evaluations, did any disciplinary actions up to and including termination. Served
on the committee that rewrote the standards for the Resident Treatment Workers
and those standards are still being used today. Attended many classes while
working at Woodward Resource Center. I requested a complete list of these classes
in July and have not received as of this date. Some of those classes were: State
Med Passer class; First Aid; CPR, Unions and Contract Negotiations; Mandt; How to
deal with the difficult employee; Stress Management; How to be an effective
supervisor; Writing and giving performance evaluation. (Contact Supervisor: Yes,
Supervisor's Name: Sue Godfrey, Supervisor's Phone: [Send email to request phone number] 38-260
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