ROB RITTER
801 South Fairmount Street, Sioux City, Iowa 51106   	   
 e-mail:[Send email using form at bottom]	 Mobile: 402.214.8398

Executive Manager

Combines Core Business Functions to Provide Strong, Decisive & Profitable
Leadership

Strategic Planning, Vision & Direction • Tactical Planning & Overall Management
• Team Building • Developmental Training & Leadership • Innovative Sales &
Marketing Plans
Policy & Procedure Direction • Service Contract Negotiations • Bottom-Line
Driven
New Product & Service Implementation • Computer Proficiency • Client Relations &
Retention
Thorough Daily Inspections • Labor & Cost Controls
Financial Direction & Accountability • Sales & Profit Growth • Profit & Loss
Reporting

PROFESSIONAL EXPERIENCE

DIRECTOR OF FOOD & BEVERAGE/
GENERAL MANAGER

BEV’S ON THE RIVER – Sioux City, IA • 2007-2009
A fine dining restaurant, lounge and banquet facility located on the Missouri
Riverfront.  The facility features a 120 seat main dining room, 110 seat lounge,
a 110 seat outdoor terrace, and a 350 seat grand ballroom.  The restaurant and
conference center is attached to a Hilton Garden Inn Hotel with 123 rooms and
suites.  The facility has been operating for three years with annual sales of
3.5M. 
 As the leader of this multi-faceted complex, I reversed a negative sales trend
by focusing on continuous operational improvement which continued to improve even
in the recent economic recession.  I introduced and implemented several new
marketing tactics as part of an overall plan in increase market share.  I lowered
overall employee turnover by 35% from 2007 to 2008.  I successfully implemented a
new inventory and ordering system that improved accuracy and lowered costs.  

GENERAL MANAGER

GRISANTI INC. – Omaha, NE • 2005 – 2007
A solely owned private corporation operating 2 Grisanti’s Italian Restaurants,
licensed franchisee operating 180 Papa John’s and 25 Qdoba Mexican Grill
Restaurants (generating $200M in annual sales)
In first full year, I successfully reversed 5 years of declining sales by
implementing and reinforcing existing operations standards involving guest focus,
food quality, safety, cleanliness and training.  Established structured routines
for all managers to effectively control all cost areas, properly hire and
schedule for sales growth. First months sales after first full year were up 10%
from 2005.

GENERAL MANAGER

RED ROBIN INTERNATIONAL, INC. – Omaha, NE • 2002 – 2005
A publicly traded international restaurant company operating over 220 company
owned locations in the United States and Canada. (Generating $500M in annual
sales)
 As General Manager, I successfully opened two high volume Red Robin Restaurants
consecutively, with opening sales exceeding $90,000/Week.  Invited to quarterly
GM Bonus Celebration in San Francisco, CA for Top 5% Bonus penetration 3rd
Quarter 2003.

GENERAL MANAGER

SHERMAN RESTAURANTS LLC – Omaha, NE & Denver, Colorado • 1997 - 2002
A licensed franchise group operating three TGI Friday’s (generating $8M in
annual sales) and 48 Popeye’s Chicken Restaurants (generating $40M in annual
sales).
  Contributed To The Success Of Sherman Restaurants LLC, Recognized As The Top
Franchise Operator In TGI Friday’s Western Division For The Highest Sales
Increases (7.9%), The Highest Unit Review Scores (93.1%), The Highest Profit
After Controllable Expenses (26.7%), And The Best Operating Profit (10.9%) For FY
2000, Set Location Weekly and Monthly Sales Record FY 2000 and FY 2001




ROB RITTER																					PAGE TWO

BEVERAGE MANAGER

MAIN STREET & MAIN INC. – DBA T.G.I.Friday’s Omaha, Nebraska • 1994 - 1997

I was promoted to the Beverage Manager position based on leadership,
demonstrated ability to perform management functions, and overall contribution to
the store’s high level of success.

SERVER, BARTENDER, REGIONAL TRAINER- T.G.I.Friday’s Omaha, Nebraska (1995-1997)

In addition to daily hourly functions, was responsible for all in-store
front-of-the-house training and follow up.

SERVER – T.G.I.Friday’s Lincoln, Nebraska (1994-1995)


EDUCATION

University of Nebraska, Lincoln        
1992-1995

Bachelors in Business Administration/Management
University of Phoenix – Omaha Campus
2006-2008