SHEILA MYERS 
1889 Bryson Rd. 
Boise,Idaho 83713 
Phone: (208)922-7350  Mobile: (208)447-7319  
Email: [Send email using form at bottom] 

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WORK HISTORY

 
Sep 1997 
to
Jul 2008    

 Call Center Agent 
Directv.
Boise,Idaho 

As a retention agent it was my job to keep customers with Directv. I also helped
customers with any billing issues,techincal problems with their Directv
equipment. I also scheduled install dates when customers moved.


Made incentives every month 
In the top 10% of agents 
Succeeded in meeting retention goals 
Handle time always within goals 
Terrific customer service skills 
 
Mar 2005 
to
Apr 2007    

 Sales Agent Paint Dept.(part time) 
Home Depot
Meridian 

Helped customers with all their painting and repair needs.


mixing paints 
explaining different paint techniques 
trained when new products became available 
how to use all paint sprayers 
 
SOFTWARE/SYSTEM SKILLS

 
 Technical manuals 
Billing information 
Install schedules 
typing speed 30 wpm. 
 
REFERENCES

 
 Available on request.