DANIELLE WRIGHT, CPCU, MBA
245 South Maple Avenue, Unit #3 - Oak Park, IL 60302 - [Send email to request phone number] 86-8456 -
http://www.linkedin.com/in/daniellewrightcpcumba
SUMMARY OF PROFESSIONAL QUALIFICATIONS
Commercial Insurance Underwriting, Marketing and Management
Depth in Primary and Excess Casualty Principles, Practices and Procedures
Skilled in Advanced Pricing Application, Custom Product Design and Line of
Business Development
Industry Practice Leadership-Program Management “Project Organization-Quality
Assurance-Compliance Direction
Diverse experience, steady advancement and proven record of achievements in
commercial insurance decision-making, implementation and follow-through to affect
strategies, programs, policies, procedures and systems in order to maximize
production, profit, quality, efficiency and satisfaction.
Propels profitable growth for home office, field operations and partner
agents by setting underwriting and marketing direction.
Drives better risk selection, pricing and protection by formulating,
deploying and monitoring underwriting guidelines and procedures.
Optimizes processes and output by translating and integrating underwriting
requirements and authority with information technology systems.
Improves performance by mentoring, training and evaluating staff at company
and agencies.
Communicates effectively with vertical and horizontal levels of internal and
external business customers.
Recognized and rewarded as leader and expert by executives, peers, agents
and clients.
PROFESSIONAL EXPERIENCE
SUA INSURANCE COMPANY, (Specialty Underwriters ' Alliance, Inc.), Chicago, IL
2007 to 2009
Practice Leader & Compliance Director (2008-2009)
Led production and profit of $40M transportation programs through company and
managing general underwriters.
Led due diligence for a new petroleum marketers program, including
automobile, general liability, inland marine, property, crime and pollution.
Developed new strategy to capture long-haul trucking segment; Increased
company penetration in market.
Mitigated enterprise risk by developing and implementing best practices.
Created consistency in programs by conforming underwriting guidelines.
Designed new coverage forms; created new rating methodologies.
Promoted products and services through the wholesale and retail agency
community.
Assured service quality and compliance by leading audits of company and
agency files and procedures.
Provided subject matter expertise to develop training materials for
underwriters and business partners.
Underwrote and marketed most complex risks submitted or written to guarantee
company standards met.
Coordinated with all departments, including actuary, legal, claims, risk
control, premium audit, finance and IT.
Oversaw countrywide regulatory requirements for rules, rates & forms of $27M
commercial automobile product line.
Improved reliability and accessibility of company authority in all states
for all programs.
Resolved state department filing objections; Monitored company filings,
approvals, disapprovals.
Intermediated relationships with commercial automobile service advisors and
vendors.
Senior Program Underwriter (2007-2008)
Supervised production, profit and quality of $16M premium, 55% loss ratio book
through 3 program agents.
Underwrote accounts exceeding agent authority or guidelines to assure
adherence to program model.
Marketed to partner agents to generate new / retain current business and
promote new programs.
AMERICAN INTERNATIONAL GROUP (AIG), Risk Management Group, Chicago, IL 2003 to
2007
Senior Underwriter, Risk Management
Underwrote loss and financial risk for 9 national commercial transportation
accounts, including a major airline, utilizing large deductibles, corridors,
retentions, qualified self-insurance and retrospective rating plans.
Lowered cost and increased protection by applying advanced pricing models
and custom coverage designs.
Reduced risk of catastrophic loss by collaborating with direct and
intermediary facultative reinsurers.
Provided client specific valued added services by coordinating with loss
control, claims and premium audit.
Protected financial assets by monitoring collateral, escrow accounts,
letters of credit and trust agreements.
ATLANTIC MUTUAL COMPANIES, Chicago, IL 2001 to 2003
Senior Underwriter, Special Accounts
Managed 30+ high-end middle market accounts; Marketed to 10+ broker / agency
force.
Balanced customer cost savings with company profit margins by utilizing
customized loss sensitive plans.
Promoted company brand and enhanced company image in the market place;
Contracted 1 new agency.
Added to 1-2 new accounts per month; Increased hit-ratio by 19 points;
Improved retention by 5 points.
WILLIS GROUP (via Insurance Overload Systems), Chicago, IL 2000 to 2001
Broker Marketing / Underwriting (Contract Assignment)
Assisted lead client managers on major domestic and global commercial accounts.
Resolved policy and premium problems between carriers and clients to assure
mutual satisfaction.
CNA INSURANCE COMPANY, Chicago, IL 1999 to 2000
Senior Product Designer
Assured commercial lines underwriting standards met in proprietary policy and
premium processing system; Reviewed circulars, actuarial notices and underwriting
directives to update forms, rules and rates.
Served on a weekly regression testing team in a production simulation
environment; Guaranteed efficiency and performance quality of system; Avoided
customer dissatisfaction.
KEMPER NATIONAL INSURANCE COMPANIES, Long Grove, IL 1995 to 1999
Commercial Casualty Product Manager
Drove $125M in sales and profit for commercial automobile line of business
through 20 branch and 3 regional offices; Improved combined ratio by 17 points by
managing countrywide profit improvement strategy.
Created information reports to identify and track pricing, schedule
modifications and company deviations.
Checked monthly production and profitability progress, using established
price and loss ratio benchmarks.
Implemented and administered action plans, quality control standards and
branch office results.
Guided managers and ratemaking through state filings to achieve loss cost
increases and deviation reductions.
Conducted research and published marketing / underwriting plan for new trucking
initiative; Identified competition, company strengths / weaknesses, resources /
needs in order to differentiate and sustain competitive advantage; Influenced
management to not implement strategy unless significant investments in capital &
structure were made.
CIGNA CORPORATION, Chicago, IL and Philadelphia, PA 1991 to 1995
Master Underwriter, Chicago, IL (1994-1995)
Underwrote property & casualty lines for small to large commercial accounts
through wholesale and retail agents.
Increased profitable revenue with a team that established a new program on a
non-admitted basis.
Built new production sources through the execution of contracts with
specialty brokers.
Team Leader, Philadelphia, PA (1991-1994)
Supervised team of 10 underwriters, raters and clericals in a $6M premium
volume, 100+ agency territory.
Collaborated on design, approval and promotion of new form to bridge
mono-line policies to package policy.
CLAIR ODELL GROUP, Plymouth Meeting, PA, Account Manager
PENN INDEPENDENT ASSOCIATES, Hatboro, PA, Program Underwriting & Marketing
Executive
CIGNA CORPORATION, Houston, TX, Casualty Supervisor; Master Underwriter
THE HARTFORD INSURANCE GROUP, Atlanta, GA and Houston, TX, Senior Casualty
Underwriter
LIBERTY MUTUAL INSURANCE COMPANY, Atlanta, GA, Business Risk Underwriter
EDUCATION & DESIGNATION
CPCU, American Institute for Property Liability Underwriters, Malvern, PA
MBA in Commerce and Finance, Villanova University, Villanova, PA
BA in Business Management, Simmons College, Boston, MA
PROFESSIONAL AFFILIATIONS
Chartered Property Casualty Underwriters (CPCU) Society
National African American Insurance Association
National Black Master of Business Administration (MBA) Association “
Lifetime Member
National Sales Network
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