Page 1
BESSIE SEPSIS MT (ASCP) MPH 18 EAST LEMOYNE AVENUE  *  LOMBARD, IL 60148
 708-217-1316  *  

Proven healthcare professional with expertise in operations, quality assurance,
regulatory compliance, safety and in Medical Technology (Clinical Laboratory
Sciences).
Accomplished in management, policy development/implementation, administration,
clinical training and presentation.

PROFESSIONAL SKILLS
Trainer/ Educator / Lecturer
   Trained 198 employees with a 98% compliance rate vs. hospital goal of 90%. 
   Designed, implemented and managed comprehensive Quality Assurance (QA) and
Safety Programs; trained 200+ employees and nurses per year.
   Clinical trainer to healthcare professionals and students.
   Rendered training presentations on regulations, compliance quality assurance
and safety.
   Served as hospital facilitator for customer service training of 200+
employees.
   Lectured at the University of Illinois of Chicago on regulations,
accreditation and quality` assurance.
   Wrote and taught the Laboratory Evacuation and Mass Casualty Plan.
   Worked as an implementation specialist with I-STAT; demonstrating and
training the use of a blood analyzer to nurses, doctors and laboratorians. 

Leadership
   Motivated operational staff to comply with regulatory bodies.
   Led several process improvement teams. 
   Directed high level managerial teams on numerous projects. Able to
demonstrate positive outcomes on those teams.
   Managed Physician Office Laboratories
   Awarded by the American Society for Clinical Laboratory Science (ASCLS) the  
 Keys to Leadership Award    2007.
   Elected as President for the Chicago Society for Clinical Laboratory Science
2007-2008.

Policy Writer
Qualified writer of several occupational, safety, quality assurance policies and
standard operating procedures.

Bottom line driven
   Averted hundreds of thousands in workers' comp claims by implementing
employee safety program.
   Reduced operation costs by tens of thousands by motivating teams to problem
resolution strategies/monitoring.
   Reduced labor, supplies, time and increased customer service satisfaction via
implementing new clinical procedures.
   Implemented processes that decreased lab calls by 140 per month and increased
overall efficiencies.
   Key in achieving excellent survey summary from CAP, JCAHO and COLA
inspections; audited 2 hospitals for mandatory inspections.

EDUCATIONAL EXPERIENCE
MPH, Health Policy and Administration, University of Illinois School of Public
Health, Chicago, 1995
 BS, Allied Health Services, Roosevelt University, Chicago, 1986
AAS, Associates of Applied Science Degree- Medical Technician -High Honors 1983
AS, Associates of Science Degree- General Science  * High Honors 1983 
q Accreditations: American Society of Clinical Pathology Board Certification,
ASCP
q Medical Technologist, ASCP, #170443  *  Medical Laboratory Technician, ASCP,
#030124
Extensive continuing education coursework.

(CONTINUED)

Page 2
BESSIE SEPSIS MT (ASCP) MPH 18 EAST LEMOYNE AVENUE  *  LOMBARD, IL 60148
 708-217-1316  *  

PROFESSIONAL EXPERIENCE
ONCOLOGY SPECIALISTS S.C. (OSSC) CENTER FOR ADVANCED CARE (CAC) 
Park Ridge, IL 2005- Present
Laboratory Supervisor Medical Technologist (ASCP) MPH 
   Directs, manages, and performs the operational and administrative activities
in a highly complex laboratory under the direction of the administrative and
medical director to obtain data for use by physicians in the diagnosis and
treatment of disease.
   Performs patient phlebotomy.
   Monitors work flow to ensure client turn around times (TATs) are met
accurately and are reliable.
   Ensures that all instruments are QC  'd, maintained, and calibrated.
   Excellent in troubleshooting and operating instruments.
   Excellent in reading, interpreting and reporting CBC (Complete Blood Count)
peripheral slide results for the identification of normal and abnormal cells in
aiding the diagnosis and treatment of patients.
   Monitors, analyzes, reviews and signs all departmental QC and QA assessment
documentation.
   Trains new lab staff.
   Provides technical instructions to staff.
   Updates staff training records: Ensures excellent competency and proficiency
results.
   Maintains and constantly improves working knowledge of department standing
operating procedures (SOP).
   Writer of standard operating procedures (SOP) for the Lab.
   Maintains excellent compliance with CLIA and COLA regulations. Proficient in
setting up for COLA inspections.
   Resourceful by clarifying questions on laboratory procedures, results, proper
specimen collection to Administration, Doctors, Nurses and Lab personnel.
   Assures that appropriate billing procedures are followed.
   Offers help in the evaluation of laboratory staff.
   Assists in assessing and developing the company  's operations (Member of the
Management Operation Committee of OSSC).

CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC) 2003- 2004
Illinois Department of Health (IDPH) Chicago, IL (Report of Duty)
Research Biologist
   Performed BioWatch environmental screening for bioterrorism-threat agents for
the Laboratory Response Network (LRN) Program/ (Bioterrorism Preparedness and
Response Program).
   Performed DNA purification techniques.
   Operated PCR (polymerase chain reaction) instrument.
   Skilled in software of the ABI (Applied BioSystems) Sequence Detection System
Prism 7000 using the PCR process.
   Proficient in reviewing/ analyzing and interpreting data results.
   Contributed in writing of the    BioWatch/ Bioterrorism Program Manual.
   Established a tracking specimen incident report spreadsheet documenting item
descriptions, findings and corrective action.
 ELMHURST MEMORIAL HOSPITAL, Elmhurst, IL 1998 - 2002
Quality Assurance/Safety/Continuing Education Resource Coordinator
   Planned and executed effective meetings; liaised with hospital
executives/QA&I.
   Selected to serve on various committees including Safety Coordinating,
Emergency Preparedness, Policy & Procedure, Laboratory Compliance ,Transfusion
Task Force and Emergency Department; made recommendations for change presented to
hospital executives.
   A Leader in Process Improvement Team Management.
   Created, established and led the Laboratory Safety Program.
   Restructured, implemented and monitored the Laboratory Quality Assurance
Program.

 Page 3
BESSIE SEPSIS MT (ASCP) MPH 18 EAST LEMOYNE AVENUE  *  LOMBARD, IL 60148
 708-217-1316  *  
   Received senior management hospital recognition and awards for outstanding
service and recommendations.
   Skilled in data compiling, analyzing and interpreting studies and making
recommendations.
   Resourceful in CAP, IDPH, CMS, AABB, OSHA, CLIA, JCAHO and federal regulatory
and agency accreditation 
 compliance. 

UNIVERSITY OF ILLINOIS AT CHICAGO, Chicago, IL 1999  *  Present
Adjunct Faculty Member

I-STAT, INC., Princeton, NJ 1996 - 1998
Implementation Project Coordinator; Implementation Specialist (part time)
   Developed relationships with key administrators, clinicians, laboratorians,
and nurses throughout the country, demonstrating the use of new medical
instrument; provided troubleshooting, completed accuracy, precision and
comparison studies.
   Carried out and maintained sales and marketing relationships with many key
customers.
   Conducted in service-education session in customer facilities.
   Perform troubleshooting and retraining activities on behalf of the
manufacturer.
   Established communication and follow up of programs with the key customer
personnel.
   Established compliance with competency testing applying to rules and
regulations.

EPI-Q, INC., Oak Brook, IL 1995 - 1997
Team Leader/Research Consultant (part time)
 *  Led team to analyze patient data and produce quality outcomes in an
antiemetic drug therapy project.

LUTHERAN GENERAL HOSPITAL, Park Ridge, IL 1987 - 1998
Medical Technologist ASCP/Clinical Microscopy, Hematology & Chemistry
 *  Member of Laboratory Safety Committee; coordinated compliance with OSHA
standards in hazardous/biohazardous safety.
 *  Created clinical policies; refined laboratory and testing procedures.
   Performed Complete Blood Cell Counts.
   Operated the blood cell Coulter instruments.
   Operated the Specials Test Bench: Reticulocyte, white blood cell, platelet
counts; performance of red blood cell. 
 enzyme tests; sedimentation rates; assisted in bone marrow analysis, and
oversaw reference testing.
   Cross trained interdepartmental employees.
   Taught Medical Technology Students.
   Communicated test results with management, doctors and medical support
staff.
   Performed urinalysis and clinical microscopy testing. 
   Initiated and promoted leakproof containers for urinalysis.
   Participated in Continuous Improvement (CQI) studies for accurate and timely
results.
   Coordinated and conducted safety orientation and quarterly safety reviews.
   Performed emergency critical testing of arterial blood gases.

CHRIST HOSPITAL, Oak Lawn, IL 1983 - 1987
Medical Laboratory Technician ASCP/Blood Bank Laboratory
   Performed patient phlebotomy.
   Worked with blood donor program.
   Crossmatched patient and donor blood.