Dedicated technology professional with experience in business analysis, project
management, systems integration and hands-on experience in design, development,
testing and implementation.

Skill Summary:

•	Over 3 years of experience working in IT.
•	Provided support for implementation of new software and provided training.
•	Created web pages using HTML, CSS, MS FrontPage, Dreamweaver, and JavaScript.
•	Extensive experience in MS Office Suite applications and excellent
documentation skills.
•	Acted as Lead liaison between management and technical team.
•	Proficient in developing and executing Test Plans, SQL and PL/SQL queries.
•	Good knowledge of software testing practices, QA standards, documentation and
testing requirements. Experience with data modeling and database.
•	Strong and positive communicator when working with clients and gather
requirements. 
•	Profluent in technical writing, documentation, oral presentation and delivery.
Timed successful launches of projects.

Technical Skills:	

MS Office Tools	MS Office Suite, MS Project, MS Visio
Tools	Rational Rose, Rationale Requisite Pro, 
Languages	C, VB.NET, ASP.NET, HTML, XML, DHTML, JavaScript
Front End Tools	Front Page, Dream Weaver, ASP.NET , VB.NET
Database	Oracle 10g/11i, PeopleSoft, MS SQL Server, MS Access
Operating Systems	Microsoft Windows 95/98/NT/2000, XP
Testing Tools/Reporting Tools	QTP, Quality Center
Methodologies	Unified Modeling Language (UML), SDLC, Rational Unified Process
(RUP), Agile
Software	Adobe Photoshop, Flash

Work Experience:

Design and Marketing Associate, Mikiyaka, LLC. (Jan 2009 – Current)
•	Assisting in the web page edits and working in PHP.
•	Interacted with various vendors to identify best software for the Integration
of a blog with the website.
•	Involved in article internet marketing promoting brands. 

IT Intern, Navistar, Inc., IL (Jan – Dec 2008)
•	Analyzed, designed, and coordinated the implementation of multiple daily
transmissions, and e-mail notification for an automation tool.
•	Collaborated with Project Managers, Resource Managers for requirements
gathering and delivered monthly status reports.
•	Identified, gathered and analyzed business issues & requirements for the
implementation of a new process Automation Tool.
•	Interacted and communicated with customers of varying levels of technical and
business expertise. Involved in documentation of end user manual and training.
•	Created a brand new website for the Enterprise Content Management team using
DreamWeaver and HTML code replacing Stellar Information Systems.
•	Implemented intranet Webpage creation for the semi-annual Dealer newsletter.
Updated and maintenance of website and updated site using JavaScript. 
•	Provided major support for testing the IT intranet Homepage – IT Process &
Performance Services. Major support for the MS Project 2003 Server.
•	Lead Liaison for IT interns at 7 locations for the IT Development Program.
Worked on the newsletter for interns and maintenance of the website.
•	Worked as a Project Manager Assistant to prepare and deliver monthly status
reports on major projects.
•	Involved in detailing test documents, meetings, data process flow diagrams for
an Automation Tool in PeopleSoft. Schedule, monitor and automate process testing.

•	Collaborate with IT Leaders and interns to lead the weekly meetings for
interns.
•	Managed, maintained, updated data in Intern SharePoint and Intern Website 
•	Maintained the website and update information in the .NET environment for
interns.

Technical Assistant, Illinois Institute of Technology, Wheaton, IL (Jan – Dec
2007)
•	Interacted with network and computer professionals to resolve network issues.
•	Prioritized, scheduled and escalate network problems. Aided documentation of
the computer system and network validation.
•	Edited course websites and worked in HTML code for content changes.
•	Access software updates, installed new software, configured systems and
application.
•	Prioritized work schedule and documented process for student admissions,
course registration.

Business Configuration Analyst, Hewitt Associates India Pvt Ltd., (Jan – Aug
2006)
•	Interfaced with business users and interacted with client to gather
requirements.
•	Coded personalized communication statements (PCS) for the end users and
prepared test cases. 
•	Performed Total Benefit Administration set-up based on requirements &
analysis.
•	Handled production issues and worked with SQL for testing. 
•	Lead a team of 4 members for a business process flow function.

Customer Quality Process Analyst, Ajuba Solutions Ltd., India (June – Sep 2005)
•	Process analyst functions including requirements analysis, requirements
documentation, and acceptance testing for all accounting department application
changes and/or development efforts - Healthcare Service Provider.
•	Handled customer calls and updated customer information using Mainframes.
•	Created & performed qualitative analysis of reports to be sent to the
insurance clients.

Education:	

Masters in Information Technology and Management, Dec ‘08, GPA – 3.7/4.0
Illinois Institute of Technology, Chicago
Bachelor of Engineering in Electronics and Communications, May ‘05, GPA
-3.7/4.0
Anna University, India