Lori Gronewold
181 Hesterman, Glendale Heights, IL  62561
 [Send email to request phone number] 54-6808 
[Send email using form at bottom]

 
SUMMARY

Extensive years of experience related to programming, application design
methodology and RPG400 administration as well as corporate communications and
client interfacing. Outstanding problem-solving skills combined with the ability
to communicate effectively and work well with staff and clients at all levels of
the organization.  Demonstrated ability to determine system requirements,
establish staffing for technical projects, and offer help desk support.


TECHNICAL PROFICIENCY 

Languages:      RPGIV, RPGILE, RPG400, RPG III, SQL, CL, DBU, Query
Software :	MS Office 97/98, BPCS, Vertex, MS Windows, 
                Intelec, Turnover
Systems:	System 38, AS/400, iSeries	
Applications:	Accounts Payable, Accounts Receivable, Shipping, 
                Order Entry, Distribution, Sales   
Training:       J.D. Edwards One World 

PROFESSIONAL STRENGHTS

Personnel Leadership, Project Oversight, Quality Assurance, System Installation,
Programming,Client Relations, Logistics, Needs Assessments, Solving System
Problems

EXPERIENCE

Newark, Chicago, IL					  2006 – 2008 
Programmer Analyst
• Made modification to custom code and BPCS Programs
• Created programs based on requirements from the user community

Afni Inc., Bloomington, IL 				2005 – 2006
Software Engineer 
• Created programs to receive data from clients, web base interface,
  and vendors in different formats, convert the data to the AS/400
  format and then updated the company collection data base. 
• Retrieved data from the AS/400 converted into a different format
  and sent it to customers and vendors. 
• Changed programs in the Intelec Collection software package to meet
  the company’s requirements.
• Part of a team of 5 developers to create standards and procedures
  for the iSeries group.
• Part of the Beta Agile team consisting of 6 developers, 1 project
  leader and 3 Business Analyst to introduced Agile’s software 
  process to the company.

Robert Half Technology, Chicago, IL			   2004 – 2005
Contract Programmer
• Created a Holiday Sales Report to show sales by region.

DST Systems, Mount Prospect, IL				   2001 – 2003
   
Senior Programmer Analyst
• Evaluated and corrected a client specific billing program 
  saving the company from under-billing a customer by $70K.

Reliable Office Products/Office Max, Itasca, IL 	 2000 – 2001
Project Leader
• Reduced rework time by 30% on deliverable projects, through the   
  introduction of a design methodology.
• Conducted staff performance evaluations to meet corporate 
  standards, determined staffing for technical projects, and
  installed project deliverables.
• Monitored, researched and assigned help-desk tickets while
  balancing programmer workloads, and handling inquiries from users. 
• Conducted user groups to determine requirements for new programs
  and modifications to existing programs. 
• Created System and program design documents for new programs and
  program modifications.
• Conducted design document review and program walkthrough meetings
  with programmers, analyst and quality assurance users.
• Created system and unit test plans and verified the results with
  the users and quality assurance personnel.

System Software Associate, Chicago, IL			  1996 – 2000 
System Analyst/Business Analyst
• Created a training manual and educated users to write and run
  queries, thus improving system processing time 20% and minimizing 
  information technology dependency 5%.
• Served as the lead IT member for a general ledger/accounts payable
  upgrade project and supported accounts payable, general ledger, and
  contract and billing subsystems.
• Improved my productivity by creating a company user group to
  determine my project priorities.
 
KnowledgeNet Inc, Palatine, IL				   1995 – 1996
 
Senior Technical Assistant
• Coded custom programs for the international consulting department.

Navistar International Transportation Corporation, Melrose Park, IL
1993 – 1995
Senior System Engineer/Business Analyst

Akzo-Nobel, Chicago, IL				           1988 – 1993
Senior Programmer Analyst/Business Analyst

Stone Container Corporation, Chicago, IL		   1995 – 1996
Programmer Analyst

Viskase Corporation, Chicago, IL			   1995 – 1996
Programmer 	

EDUCATION
Bachelor of Applied Computer Science/Minor in Business Administration
Illinois State University