Sue Martini		Home #: 630/941-0715
445 Atwater		Cell :#: 630/640-5066
Elmhurst, IL 60126		
	Resume of Qualifications	

EDUCATION

DEVRY INSTITUTE OF TECHNOLOGY	Oak Brook, IL 		10/04 
Bachelors Degree of Administration with a major concentration in (BIS) Business
Information Systems Management. 

VistA Foundations Certified			Hines, IL 			3/07

			PROFESSIONAL EXPERIENCE

Dec 03 – Oct 07		Modis Inc./Hines Hospital OIFO			Hines, IL 
Software Analyst-Testing/Configuration Management 
·	Manual functional testing of software for the Office of Information Systems
for Clinical Procedures, Vitals, Hemodialysis, Audiology and Speech Pathology,
Radiology, Remote Order Entry (ROES) and Blind Rehab Software
·	Vitals, Clinical Procedures, Radiology, Remote Order Entry Systems (ROES),
Hemodialysis, and Blind Rehabilitation, Audiology &Speech Pathology were Client
to Server manual SQA testing 
·	Blind Rehabilitation Java and 508 Accessibility testing 
·	Created Test Scripts
·	Certified in 508 Accessibility Testing for Software 
·	Regression testing for Software 
·	Tracked software issues using ClearQuest   
·	Techwriting and screen captures for software User Manuals 
·	Created monthly and weekly reports for the Associate Deputy Director 

Software Testing/Techwriter
·	Manual functional testing of software for the Office of Information Systems
for Clinical Procedures, Vitals, Hemodialysis, and Blind Rehab Software
·	Vitals and Hemodialysis were Client to Server manual testing 
·	Blind Rehabilitation Java and Accessibility Testing
·	Created Test Scripts
·	Worked with the 508 compliance person regarding Software Testing on JAWS and
Microsoft Eyes
·	Tracked software issues using ClearQuest   
·	Techwriting and screen captures for software User Manuals 
·	Created monthly and weekly reports for the Associate Deputy Director 
Software Experience:  Proficient in Office 2003, Word, Excel, PowerPoint,
Outlook and Access, Visual Source Safe, Microsoft Live Meeting, WebEx, VistA
Foundations, TeamPlay, TSPR, Remedy, and Rational Software Test Manager,
ClearQuest, and RequisitePro and Certified 508 Accessibility Testing. 

 

June 92 – November 03	Comcast Cable			Oakbrook, IL 
Administrative Assistant/Sales Assistant 				Advertising Department
·	Create, maintain and distribute confidential reports for management and sales
force
·	Create Strata Proposals and analyze research and inventory data
·	Responsible for producing insertion orders for implementation 
·	Liaison between sales force and networks regarding special programming
·	Effectively manage and prioritize multiple projects at the same time
·	Distribution of mail, and reception duties for all departmental phones
·	Primary resource in the maintenance, upgrades and removal of research related
computer software systems in office. 
·	Take initiative to resolve customer issues
·	Liaison to handle sales persons accounts when they are out for a prolonged
amount of time 

MediaOne	 							Elmhurst, IL 
Administrative Assistant/Research Analyst		 	Advertising Department
·	Primary resource in the integration, maintenance, upgrades and removal of
research related computer software systems (TAPSCAN Products) for all branches
·	Train all Account Executives and Sales Assistants on research software 
·	Provide on-going software support to branch offices
·	Developed and implement multiple forms for management and sales force
·	Create Cablescan Proposals and analyze research and inventory data
·	Responsible for producing insertion orders for implementation 
·	Liaison between sales force and networks regarding special programming 
MediaOne	 						Elmhurst, IL 
Administrative Assistant/Research Analyst		Advertising Department
·	Take initiative to resolve customer issues 
·	Effectively manage and prioritize multiple projects at the same time
·	Honored as Sales Assistant of the Year 

Continental Cablevision					Elmhurst, IL 
Administrative Assistant/Sales Assistant 	
·	Responsible for training of all new administrative hires
·	Troubleshoot NCC inquiries 
·	Liaison for printing, pager company and messenger services 
·	Managed and researched monthly co-op billing to resolve customer issues 
·	Worked on implementation of client outings
·	Prepared quarterly EEO reports for Human Resources Dept. 

September 1986 – November 1991 	St. Paul Fire and Marine Insurance		Chicago, IL
Risk Management/Los Control Word Procress Analyst
 Dictaphone typed Risk Management Loss Control reports for 9 engineers and 1 RN.

·	Honored as Employee of the Year
·	
Software Experience:  Front Page 2002, HTML Web Page Development, Visual Basic
6.0 Proficient in Office 2000, Word, Excel, Access and PowerPoint, Outlook,
Windows 98, Word Perfect 6.1, Lotus, CCMS, Exchange, Strata, and Media Audit. 

REFERENCES FURNISHED UPON REQUEST