Kristina Porter 
1511 Coyne Center Road 176
Milan, IL 61264
 [Send email to request phone number] 38-4770
kristinaporter360@hotmail.com
[Send email using form at bottom]




Objective
   

I would like to obtain an entry-level position in a company that is committed to
exceed customers' expectations and sell quality products. Within that company I
will be successful both professionally and financially. The ability to
telecommute is a necessity.




   
Skills
   
 
Strong sales skill in the retail, medical, and insurance industries.

Claims filing and Processing for both medical and dental insurance companies. 

Data Entry in Excel, Word, Access and 3 different Billing programs.

The ability to meet deadlines in a timely manner.

Self sufficient and motivated.

Well Organized 

Excellent Customer Service 

Leader in the workplace 

The ability to learn new software in record times with little to no training. 




   
Experience
   
United Insurance Services, Chicago, IL
                                                                                
                                  July 2005 – March 2006
United Insurance Service 
6500 W College Drive, Palos Heights, IL 60463 
http://www.uisinsure.com

(708) 658-0050 
(708) 424-5605 (fax) 
(800) 244-0636 (toll-free) 
Self Employed as independent insurance agent for United. I went on cold calls,
warm calls and appointments to sell Medical Insurance, Life Insurance, Annuities
and Medicare part D.  I was one of the key people in kicking off the Medicare
Part D Tour and helped design the campaign bus, cards, theme song, and determine
key destinations to tour.  Extensive travel was required.

Quad City Medical Service, Milan, IL
February 2004 - July 2005
Dental Billing/Data Entry/Clerical
Inbound/Outbound Customer service, Data entry, Dental Billing, Filing, Office
Supervision,
Dental Billing and accounting for Quad-City Medical service. Claims processing
both paper and electronic.


The Shoe Dept., Moline, IL
May 2003 - November 2003
Assistant Manager
Duties included: Stocking Shoes, Pricing/Mark Downs, Returns, Refunds, Cashier,
Opening/Closing store, Night Deposit at Bank, Supervising two or more staff,
training new staff, assembling display and floor models, handle customer
complaint. 


InBuisness Telemarketing, Moline, IL (Out of Business)
October 2002 - May 2003
Outbound Telemarketer/Verifications
Outbound telemarketer: Outbound sales for leading gas and electric company.
Called Residents and Businesses with a variety of prices for gas, electric, and
oil. 

Verifications supervisor: Screened Outbound calls for mistakes and/or false
sales. 
Supervised a total of 60 employees.


Security World Inc., Davenport, IA (Out of Business)
February 2002 - November 2002
Armed Courier
Ability to shoot 70% on a B3 Target 
Open and Search USBank Rock Island every morning. 
Transport Secure documents to and from Davenport Police, Wells Fargo, USBank,
and other locations to Security World Inc. for holding or destruction. 
Provided 18 hrs of security to Limited Too. North Park Mall in Davenport, IA 
Provided secure transport of school funds for IA schools



Isle Of Capri Casino, Bettendorf, IA            
                                                                                
         February 2000-February 2002

Cage Cashier

Check bankroll of previous cashier and opening window with $3 million cash bank.
 All cash had to be double counted by hand under 10 minutes. Cash checks, credit
cards, and payroll for customers in a fast paced environment.  Strong work ethic
required with the ability to work up to 80 hours a week on double shifts.


APAC Customer Service                                                       
                                                                                
              May 1999 - February 2000

Inbound and outbound telemarketing services

I screened applicants for credit cards with strong sales in credit protector for
Citibank. Outbound sales for credit cards, political campaigns, and miscellaneous
products.

Maid Rite, Milan, IL  

                                                                                
                       May 1995-May 1999

Server and Store Closer

Here I served food for four years opening and closing the restaurant on a
full-time basis around my school hours.  I also learned food preparation and to
run the grill/stove when a cook was unavailable or ill. 

Education


Rock Island High School, Rock Island, IL
High School - Biology II, Spanish, English, June 1999
Carried 3.0 GPA 
Excelled well in Biology I, Biology II, Chemistry, and Physics. Four Years of
Spanish. 
Best Subject: English/Literature


Augustana, Moline, IL
Other - Pre-Med/Spanish
Pre-Med, Calculus I, Argumentation, Independent Research, Second Year Spanish

Black Hawk College, Moline, IL
Other - Sciences
Sociology 200, Intro to Psychology, Anatomy and Physiology, Computer Programming



IL & IA Health, Accident, Life insurance License IL
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IL, IA Accident, Health & Life insurance licenses