Mary T. Bouchard
4138 W. Newport Ave
Chicago, IL. 60641
Home:  [Send email to request phone number] 25-4757
Mobile:  [Send email to request phone number] 60-8938
E-mail: [Send email using form at bottom]



PROFESSIONAL STRENGTHS AND SKILLS:

•   High degree of professionalism
•   Excellent written and oral communication skills
•   Microsoft Word, Excel, PowerPoint, Outlook, Alltel, Rumba, SAP, Navigator,
iTrack,   
    Crystal Reports, QuickBooks, QuickBooks Customer Manager, Claim Gear,
Medisoft  
•   Excellent customer service skills assisting customers via phone, mail or
email as well   
     as in person

WORK EXPERIENCE:

Manpower							5/2008 – 11/ 2008	
						
• Contractor for Abbott Laboratories, Contract Compliance Analyst
• Reviewed contracts for compliance accuracy
   review service contracts for accuracy
• Light administrative duties including recording mail received, delivery of
mail
   and fed ex in a timely manner and scanning

LaSalle Bank							08/1988 – 02/2008
Jr. Risk Analyst

•   Verified information contained in loan files were complete and accurate
•   Verified that all documents were recorded based on government guidelines
•   Maintained a log of all loans processed and loans still to be reviewed for
timely  
     completion of the verification process 

LaSalle Bank							01/2000 – 02/2007		
Underwriter I – Verifications	
							
•   Underwrite non-equity loans: auto, secured, unsecured and signature
•   Verify and process information needed for equity loans to be submitted for 
     review
•   Complete daily, weekly and monthly reports for managers in 2 cities
•   Address any questions an applicant has regarding their loan application
•   Support fellow co-workers

LaSalle Bank							06-1995 – 12-1999
Mortgage Customer Service Supervisor

•   Assist Customers with questions regarding their mortgages
•   Handle problem mortgages, recalculating loans when needed
•   Responsible to assist fellow co-workers with difficult mortgage issues
•   Adjusted and monitored mortgages that were under the Soldiers and Sailors
Act
•   Assist customers to resolve issues with escrow or accounts recently
acquired
•   Responsible for assisting with the training of new employees to the
department
	
LaSalle Bank							08/1988 – 06/1995
Checking Services Supervisor

•   Assisted customers to resolve checking account issues
•   Responsible for daily, weekly and monthly reports for management
•   Supported fellow co-workers to resolve issues with checking accounts
•   Assisted in the training of new employees and monitored their progress

Mid-City Physical Therapy, P.C.		   		06/2006 – Present Bookkeeper					         
              Part-time position

•   Process billing of physical therapy treatments to patient’s insurance
company
•   Follow up on claims with attorneys
•   Accounting for business as well as personal using Quick Books
•   Work with CPA to assure records are up to date and taxes filed on time
•   Close books at end of month
•   Responsible for journal entries, general ledger and accounts receivables

Wright College
	•   Associate of Applied Science in Accounting

Skills
	•   Microsoft Word, Excel, PowerPoint, Outlook, QuickBooks, Medisoft, Claim
 	     Gear, Kronos, Altell, Crystal Reports, iTrack, Rumba, SAP, Contract
Manager, 
	     Navigator