Objective:
 

Customer service


Work Desired:Full Time - Permanent
Citizenship:US Citizen
Resident Of:State: Illinois - Area Code: 815
Willing To Relocate:No
Posted By Candidate:1+ Year Ago
Experience:More than 3 years of work-experience
Technical Skills:, Project Management
Work Experience:
Mr. Richard Nelson
PO Box 55/Ashton, IL 61006 
Home: (815)981-0432/ Email: [Send email using form at bottom] 

EDUCATION:	Greenville College, Greenville, IL
	Bachelor’s of Arts in History and Political Science 




PROFESSIONAL	CDI Holdings Inc. (September 2007-Present)
EXPERIENCE:	Bupyeong, Republic of Korea

			English Instructor
Instructed elementary school students
Instructed middle school students
Prepared lesson plans for every class
Managed the classroom
Assisted in training new English instructors

GREENVILLE COLLEGE (June 2005-June 2007)
			Greenville, IL

Student Body President
Oversaw all activities of  the college’s Student Government
Acted as liaison between the student body and the college’s administration 
Made weekly reports to the college president

Student Body Vice-President
Filled in for the president at their request
Acted as the chair of the student senate
Acted as the chair of the inter-class council
Acted as the director of the campus organizations board

Other Jobs
Assisted Dean of Students and Vice President of Student Development with housing
students
Assisted the Assistant Dean of Student Success with summer retention efforts
Security
Football Stats
Grader for History Professors




	Wal-mart  (Sep 1999-July 2000; June 2001-July 2003; March 2007-Present)
			Crystal Lake, IL; Dekalb, IL; Vandalia, IL

Department Manager (Furniture)
Direct Reports:  	 (1) District Manager   (1) Store Manager (2) Assistant
Managers
Indirect Reports: 	(20) employees working three shifts / unloading and stocking
merchandise.
Asset Management: 	Generated and presented monthly profit reports to Store
Manager and District Manager 
Responsibility: 	Creating and maintaining the flow of merchandise through
ordering and marking down idle merchandise. 

Sales Floor Associate (Sporting Goods/Automotive/Garden Center/Live Pets)
Gained a proficiency in the sale of firearms and ammunition
Was responsible for running the cash register
Was responsible for maintaining the appearance of the departments that I worked
Gained a basic knowledge of automotive merchandise
Was responsible for watering plants
Was responsible for paperwork that came with shipped plants
Provided minimal security
Provided daily upkeep of the fish tanks
Ordered and received fish weekly
I answered to department managers


Fayco Enterprises  (July 2004-August 2004; December 2004-July 2005)
Vandalia, IL

Residential Services Aid
			Took care of people with developmental disabilities.
Tasks included: feeding, bathing, and caring for the residents. Other tasks
included cleaning or supervising cleaning 
 


First USA Bank (July 2000-July 2001)
Elgin, IL
Customer Service Specialist (Provided customer service to customers that called
in making any kind of request)
Provided customers with their credit card balances
Allowed customers to make payments over the phone
Assisted customers with any fraudulent charges
Recruited new customers
Assisted custom with the management of their accounts



COLLEGE		Bond County Historical Society (Feb 2005-May 2005)
INTERN		Greenville, IL
EXPERIENCE:	
Student Assistant
Assisted the president of the Bond County Historical Society with the set-up of
the history museum
Assisted the Bond County Historical Society with the running of the museum

HONORS,	Member of PHI ALPHA THETA (2007) 
ACHIEVEMENTS &	Member of Who’s Who Among American Colleges and Universities
(2007)
SEMINARS:		Member of ALPHA KAPPA SIGMA (2007)
			Completed Departmental Honors Thesis (2007)
			Advanced Student Leadership Seminar (2006)
			


PROJECTS:	Summer Retention, Summer 2005/Summer 2006 /Student Surveys, Fall
2005/Spring 2006; Fall 2006/Spring 2007	

SOFTWARE 	ACCESS, EXCEL, 
HISTORY:	Microsoft Publisher, Microsoft Project, Outlook, PowerPoint, WORD, 

INTERESTS:	Politics, Military History, Motivational Speaking, Teaching,
Coaching

REFERENCES:	Available upon request

 

Applicant is exclusively interested in work-at-home opportunities.


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