Elizabeth Jackson-Floyd 
 [Send email to request phone number] 99-0665 (Home)
2443 West Dugdale Road
Waukegan IL. 60085



Dear Sir or Madame,

I would like to apply for a position within your organization. I have included
my resume for your review.

I have extensive customer service and laborer experience. I work well
independently as well as part of a team and thoroughly enjoy giving my best to my
organization. All of my positions have required responsibility and attention to
detail, and I would like to bring those skills and abilities to your
organization. 

I welcome the opportunity to further discuss employment with your organization.
Thank you for your time and consideration, and I look forward to your response.

Sincerely,


Elizabeth Jackson-Floyd

Elizabeth Jackson -Floyd 
 [Send email to request phone number] 99-0665 (Home)
2443 West Dugdale Road
Waukegan IL. 60085


OBJECTIVE	To obtain an entry level position providing customer service

SUMMARY	·	Skilled warehouse and factory worker with four years experience, as
well as extensive customer service experience with 9 months focused in the
security industry.
	·	Excellent communication, and organization skills.
	·	Volunteered time to coordinated Alderman “Back to School” picnic for children
and their families.

EXPERIENCE	Goodnews Partners, Chicago (773)764-9214
	Resident Coordinator/Babysitter (Fill In)	2000-2006
	·	Enforced facility rules and regulations, front desk reception  
	·	Provided letters of residency and as needed correspondence to clients.
	·	Supervised children, ensured environment, maintained Department of Human
Services regulations, faxed filed, and copied.   

	Chicago Christian Industrial League, Chicago Security Supervisor/Coordinator
		(312)491-2055								      2000-2001
	·	Supervised security personnel and scheduled shifts.
	·	Trained security staff in basic reception responsibilities and usage of
multi-line phone,  fax, copy, filed.
	·	Documented  guest’s arrival and departure times. 
	·	Interviewed for prospective security personnel and made recommendation for
placement. 
	·	Wrote staff progress reports and followed up with case managers to determine
ongoing development. 
		
	Various Temporary Agencies, Chicago  
	Customer Service and Sales	1996-2000
	·	Activated credit cards American Express, Visa and Master Card
	·	Sold additional insurance to customers. 
                                           ·	Used computerized phone-call
service.
	
	Gift for Success, Burbank (NO- PHONE NUMBER)
	Manager	1995-1996
	·	Supervised 15 Cashiers and established weekly work schedules.
	·	Set up and balanced cash drawers and maintained accounts payable/accounts
receivable.
	·	Store merchandizing.
	
	Soul Queen Restaurant, Chicago (773)731-3366
	Manager/Hostess	1987-1990
	·	Promoted from waitress to Manager/Hostess within 7 months. 
	·	Welcomed and escorted guests to their tables.
	·	Preparedwaitress’ weekly work schedules.
	·	Accurately balanced cashier’s drawers for closing procedures.

EDUCATION	
	Security Officer Certification At ( C.C.I.L)					               2000