GEORGE A. SUAREZ [Send email to request phone number] 36-8856 home
6674 Majestic Way [Send email to request phone number] 17-2925 cell
Carpentersville, IL 60110 [Send email using form at bottom]
SUMMARY
Technical sales professional with progressive experience in reporting/business
intelligence software. Skills include prospecting, lead generation, qualification
and management, appointment setting, product demonstrations, troubleshooting,
pre-sales support, tradeshows and closing sales. Knowledge of Windows Operating
Systems, OS/400, Microsoft Outlook, Lotus Notes, Webex, Excel, Word, OneSource,
Salesforce, IBM iSeries Access for Windows, Operations Navigator and SQL. Unique
ability to convey complex information to diverse audiences and build long-term
relationships. Bi-Lingual with Fluency in Spanish.
PROFESSIONAL EXPERIENCE
POLYVISTA INC, Houston TX 2007-2007
Start-up company involved in the development of Business Intelligence/Business
Analytics using Microsoft analysis services OLAP technology.
Business Development Manager (2007-2007)
Responsible for prospecting large corporations ($500,000,000+ in annual sales)
for viability of the Polyvista solution, lead generation, lead qualification,
lead management and appointment setting.
· Created Business Development Manager guidelines for the Manufacturing
vertical.
· Cold called targeting C-Level executives to generate leads for the business.
· Effectively engaged in discussions with executives to bring our solution to a
technical presentation.
HELP SYSTEMS, Schaumburg IL 1996-2006
Formerly Advanced Systems Concept Inc.
Developer and worldwide leader in productivity software solutions for IBM
midrange System (AS/400)
Sales Specialist (2000-2006)
Responsible for lead qualification, lead management, trial management, software
demonstration, pre-sale support, customer service and closing sales.
· Effectively demonstrated all aspects of products to potential customers and
aided in determining how products fit their perspective needs in making a buying
decision, generating additional revenue.
· Balanced an average of 30-40 open trials at any given point in time throughout
every aspect of sales cycle and followed through to completion
· Attained over $500,000 in sales over each of the past 2 years, meeting all
expectations.
· Achieved an over 40% closing rate on new sales opportunities over the last 3
years
· Improved personal sales and revenue incrementally every year, exceeding plan.
Account Manager (1998-2000)
Responsible for generating new business via cold calling, trade shows,
self-generating, creative mailings, qualifying and management of leads,
demonstrating products, answering questions and closing the sale.
· Developed sales skills and selling techniques in order to excel in all
aspects, improving market share.
· Increased customer base incrementally as well as sales volume over the 2 years
in the position
· Demonstrated exceptional product knowledge and became a “go-to” person for
developing new business and implementing product.
GEORGE A. SUAREZ page 2
Technical Support Specialist (1996-1998)
Responsible for assisting external customers and sales staff with problem
diagnosis and resolution. This consisted of opening problem tickets, diagnosis
and resolution of “How to” questions as well as sending software fixes and
documenting solutions.
· Became proficient with the inside workings of the ASC family of products and
translated that knowledge into top level customer support that is well known in
the IBM midrange community.
· Executed effective diagnosing techniques in order to bring customer issues to
resolution, improving customer retention.
SPRINT CORPORATION, Chicago, IL 1979-1995
Formerly Centel Corporation
Industry leader in the telecommunications industry. Providing services in
telephone, cable television and cellular telephone.
CENTEL CELLULAR/SPRINT CELLULAR
Facilities Engineer (1994-1995)
Responsible for ordering of all T-Spans, business lines and trunk upgrades for
the Midwest region. Act as a conduit between field personnel and local telephone
companies. Managed the planning, ordering and implementation of all switch moves
for the Midwest.
Systems Administrator (1990-1994)
Oversaw daily operations of IBM AS/400 midrange system and peripherals,
performed operating system upgrades, hardware upgrades, system backups, off-site
storage, end user setup, daily and weekend user support, system tuning, PC
support, point-of-sale communications to AS/400 and supervised systems operator.
Senior Clerk – Financial reports and budgeting (1989-1990)
Designed, analyzed and distributed financial and budget reports. Compiled
statistics and processed monthly financial statements. Assisted in monthly
variance analysis reporting.
CENTEL CABLE TELEVISION, Oakbrook, IL 1987-1989
Programming/planning clerk
Prepared and issued E-O-M subscriber status reports. Prepared and computed
supplier license fee reports for payment. Updated channel line-up database
reports. Prepared and analyzed copyright forms in preparation for government
filings.
CENTEL CORPORATION, Chicago, IL 1979-1987
Cash management clerk
Created journal entries in preparation for wire transfer, prepared various cash
spreadsheets using Apple Visicalc software. Served as a backup to corporate
cashier. Monitored charges and prepared analyses for monthly bank statements.
Investigated all bank reconciliation problems.
PROFESSIONAL DEVELOPMENT & TRAINING
Pro track Selling Dynamics
Accounting courses
IBM AS/400 Related Courses
Concepts and operations
Systems Operator’s Workshop
Performance Analysis/Capacity Planning
Orientation and Productivity Tools
CL/400 for Operations
Support Implementation
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