NICOLAS L. DULAY
 [Send email to request phone number] 78-2530
 [Send email to request phone number] 77-8699 
[Send email using form at bottom]



OBJECTIVE
To participate in all phases of computer systems development life cycle and
provide superior service to clients in order to achieve fulfillment of corporate
goals and profitability.

  
QUALIFICATION SUMMARY
Technical development professional with over 10+ years Information Technology
and consulting experience.  Provided value through exemplary customer service:
cost effective ideas to management and timely fulfillment of solutions for system
applications users.  Analyzed, designed, developed, tested and supported computer
applications and software in the banking, airline, telecommunication,
property/casualty insurance, 
natural gas utility and pharmaceutical industries.     


EMPLOYMENT HISTORY
Accenture     Chicago, IL     January 2004 – July 2007          System Analyst

Analyst Programmer who participated on a database conversion team working for
over 2 years on a multi-year project to deliver an innovative customer management
and billing system for a regional natural gas supplier.  The database conversion
was critical for providing accurate information originating from legacy mainframe
to the Oracle database of the new system.  Conversion code development utilized
Micro Focus Cobol on a Unix system.   The successfully delivered billing system
was expected to improve customer service for the client’s natural gas customers
region-wide and save millions of dollars in costs annually.  

Promoted to System Analyst and worked in a quality assurance capacity for a
national automobile/casualty insurance corporation.  Performed in a team whose
job was to execute scripts to test newly installed enhancement of an innovative
casualty insurance application.  Executed and analyzed mainframe system
application written in Cobol II to ensure programming met business expectations. 
Provided motivational and technical guidance for junior programmers on the team.

Quality assurance role on a team responsible for client delivery of a
proof-of-concept application for the mail order division of a pharmaceutical
corporation.  The application being tested was a re-engineered browser-based
sample of an existing sales-to-product shipment system.  Created test cases and
test scripts, for both automated and manual execution.

Computer Sciences Corporation     Oak Brook, IL     February 1999 - June 2001   
      Analyst Programmer

Technical Analyst on a corporate human resources student training administration
project team working for a client national bank.  Enhanced PeopleSoft HRMS
applications in support of in-house corporate training administration. 
Highlighting involvement on this team was the delivery of a reporting application
that enabled retroactive, present, and future recovery of substantial yearly
corporate training tax credits.

Information analyst on a corporate human resources and payroll production team
supporting the aforementioned bank.  Interacted with bank managers, business
analysts and users to analyze, investigate, develop and test code for HR and
Payroll applications.  Mentored junior programmers on the project team on using
various technical tools necessary to complete PeopleSoft HRMS application
solutions.  Also functioned as change control migrator using  change management
software and migration tool to ensure movement of correct working code into
actual production for banking payroll operations.

Quality assurance role for a client private internet commerce firm, that owned
and operated a business to business global steel exchange.  As a member of the
development testing team, created and executed manual test cases to test the
entire public web site and  accessibility of URL links.  

Paragon Data Systems  (name changed)     Des Plaines, IL     April 1998 -
January 1999          Sr. Programmer

Consulting programmer who completed Year 2000 compliance testing for corporate
human resources for a major US trust bank.  Participated with a team of outside
consultants and bank employees on the Human Resource Management and Payroll
systems.  Analyzed and corrected Staff Attendance Reporting applications written
in COBOL, that were non-compliant with Year 2000 guidelines. 

Electronic Data Systems     Lombard, IL     February 1995 – March 1998         
System Engineer

Information analyst in the renovation of two mainframe financial subsystems
(Inventory Reconciliation and Cost Accounting) to achieve Year 2000 compliance
for a major commercial airline.  Wrote new code and enhanced existing code
written in COBOL and JCL.  Database was DB2 running on OS/390 mainframes with
ISPF/TSO.   Developed a process to accelerate training of new programmers to
analyze and fix applications with Year 2000 coding bugs.

Quality Assurance duties creating test plans and test cases in support of a
Billing System written in COBOL for a regional telecommunications company. 
Tested billing system code with Winrunner software.

Designed and programmed a customer service support system for a Midwest regional
casualty insurance firm.  With project team support, created new applications and
enhanced existing legacy COBOL programs on  AS400 machines for the customer
service support system.
 

TECHNOLOGY EXPERIENCE
Development Databases and Tools:
DB2, Endeavor, File-AID, JCL, JDK, MS FrontPage, Oracle 10/11i, OS/JCL,
Panvalet, Paradox, PeopleTools, PL/SQL, PVCS, SQLPlus, SQL Server 2005 Express,
SDA, SPF, SPUFI, Vi, Visio, Visual InterDev, Visual Studio, XPEDITER

Methodologies:
Systems Development Life Cycle (SDLC), Quality Assurance Testing (QAT), CSC
Catalyst, Process Flow Diagrams

Operating Environments:
AS/400, HP/UX, IBM 370, OS/400, OS/390, MVS-TSO/SPF, TSO/ISPF, Unix, Windows
95/98/NT/2000/XP/Vista 

Programming Languages:
Basic, C, COBOL II, AS/400 COBOL, Easytrieve, Java, Javascript, JCL, MicroFocus
Cobol, OCL, OS/JCL, PeopleCode, SQR, Unix Shell Scripting

Software Packages:
Autosys, Lotus Notes, Microsoft Office Suites (Excel, Word, Access), SQL/Query
Management Facility, Sun Java 2 Development Kit, Test Director, Winrunner 

Special Technologies:
Citrix Winframe, Endevor, FTP, Kintana, Nedit, PeopleSoft, Reflection X, VSAM,
Winframe, Y2K


EDUCATION
Bachelor of Science in Computer Science and Mathematics 
University of Illinois at Chicago