RICHARD BRANDT
4508 N. Sacramento
Chicago, IL 60625
 Home Phone  [Send email to request phone number] 24.2528

QUALIFICATIONS PROFILE
Solutions-oriented Development Manager/Technical Lead for large-scale rollouts,
offering broad-based IT background within banking, finance, telecommunications,
retail, and other industries.
* Able to successfully identify root causes and resolve complex issues.
* Integrate multi-sourced components into functioning systems.
* Well-versed in all aspects of scaling software and systems into production;
possess project experience within both development and management sides.
* Excellent communicator; author of feature articles for professional IT
journals.

CORE COMPETENCIES:

* Application monitoring using ITCAM, ITM, Openview ,NETIQ
* Team Lead skills using various project methodologies (XP, SCRUM)
* Web based and Client/Server Applications and Languages
* Database Deployment (Tuning, replication, distributed sync, backup)
* Programming in C/C++, JAVA, C# and Web-Based Languages
* Project Management (MS Project and all supporting MS Office tools)
* Communications Protocols (TCP/IP, UDP, Sockets programming, ISO8583 Financial
transmission protocol)
* Documentation and analysis using architectural models (UML, Rational Rose)

TECHNICAL BACKGROUND

Platforms:
OS/2, Windows XP, AIX, UNIX(HP, NCR), OS/400, Citrix Metaframe,
Websphere V4,V5,V6(WINDOWS, AS/400, AIX, OS/390), Weblogic(WINDOWS 2000/2003,
AIX),IIS, .NET, Microsoft Server 2003, SVISTA Virtual Machine, VMWARE virtual
machine

Databases:
Oracle, DB2 UDB through V9, MYSQL, Microsoft SQL

Languages and major packages:
C/C++, C#, Java, SQL, T-SQL, PL/SQL, REXX, UNIX Shell(KORN,BOURNE,C_SHELL),
PERL, MQSERIES, Windows Forms, Crystal Reports, BIRT reporting tool

Java related:
J2SE 5.0, J2EE 1.4, Java Messaging Service, Java Advanced Imaging, Java Native
Interface, SWING, Java Api for XML(JAX-WS,JAX-RPC,JAXP),IBM Tivoli Composite
Application Manager

IDE and Version Control Tools:
Websphere Studio (WSAD), JBUILDER, NETBEANS, Visual Studio .NET(2003,2005),PVCS,
CVS, Visual Source Safe, ECLIPSE

Web Related Technologies
HTML, XML, SOAP, WSDL, ASP, VBScript, JavaScript, JSP, STRUTS, Tivoli ITCAM,
Tivoli ITM

Applications:
Credit Card Payment Processing, Retail Logistics, Insurance, Smart Cards,
Banking Systems, Sales, Telecom Billing, Workflow, Infrastructure Monitoring and
Metrics

PROFESSIONAL EXPERIENCE

CNA Insurance 06/08 - 08/09
Contractor Enterprise Production Monitoring

I am currently implementing ITCAM and ITM 6.2 monitoring for the CNA Enterprise.
The CNA ITCAM/ITM is integrated with Openview as the coordinating monitoring
framework. We monitor Websphere application server JVM's, MQ queues, and message
brokers with ITCAM/ITM. Our agent inventory is greater than 1,000 agents.

IBM Corporation 04/06 - 06/08
Sr. IT Specialist Composite Application Manager
IBM Tivoli ACE(Application Calibration Experts) Team Member

As a member of the ACE team, I was deployed worldwide to help large corporations
solve performance problems related to web applications. We provided installation
and tuning support for the IBM Tivoli Composite Application Manager for Websphere
and Weblogic products. We also provided support for IBM Tivoli Monitoring
products and for ITCAM for Response Time Tracking products. We participated in
troubleshooting and fine-tuning Websphere and Weblogic applications on Windows,
AIX, UNIX, and Mainframe platforms. I was involved in critical situation and
tuning support for some of the largest web application rollouts in the world.

During 2008, I spent three months in France instrumenting large Weblogic
installations for production monitoring. This involved modifying start up scripts
and configuring agents for JMX instrumentation on Windows 2000/2003 and AIX
installations. I worked with three large customers. The total number of Weblogic
instances that were instrumented was greater than 1,000.

During my time with IBM, I was also deployed to several locations in the USA and
Europe to present technical enablement "deep dive" classes in the use of ITCAM
and ITM products. I developed all of the course materials and the lab exercises
to support these classes.

Asia Payment Systems, Shenzhen, China 04/05 - 03/06
Chief Technology Officer

Environment: Clustered servers running Windows 2003 Server, IIS, MS SQL Server
2000, with .NET framework. Communications protocols supported SOAP, HTTP,
Sockets, ISO8583

During my term as CTO at Asia Payment Systems, the original software created for
the Japanese market has been extended to Singapore, Thailand and China. In
addition, e-commerce function has been added to the current card present
function.

AS CTO, I was charged with providing the technical vision for Asia Pay. In
addition, I was charged with initial delivery and operation of data centers in
Japan, Singapore, China, and Thailand.

CNA INSURANCE, Chicago, IL 12/04 - 03/05
Systems integrator/Analyst

Environment: Windows XP, IBM OS/2, APPC(LU6.2), DB/2 V2.1, DB2 UDB V8, SVISTA,
Windows 2003 Server, Citrix

The Tailored Account Program (TAP) at CNA is a mission critical system that runs
on OS/2. Currently, CNA has an OS/2 workstation and an XP workstation on every
desk that needs the TAP program. A proof of concept was created around a virtual
operating system from SVISTA. The model involved using the XP machines as the
host for SVISTA which ran OS/2 as a guest operating system. In this way, the
extra OS/2 workstation could be eliminated.

BLACK DIAMOND DATA/ASIA PAYMENT SYSTEMS, China 4/04 - 11/04

Environment: Microsoft Visual Studio .NET 2003, Windows Server 2003, MS SQL
Server 2000, C#, C++, Windows Forms, MSMQ, XML, SOAP

As part of a three man team, designed and coded all of the database access and
all of the XML processing code for a system which receives credit card sales
information from cash registers via XML and processes these transactions through
GPNET, a Japanese credit card processing network.
The system produced 3 second response time which was far better than the
competition in Japan. In addition, it allowed retailers to interface from their
existing cash registers, saving expensive equipment upgrades.

TITAN CORPORATION Kingdom of Saudi Arabia 5/03 - 12/03
Team Lead Saudi Arabian National ID Card System

Environment: Windows XP, IBM Mainframe, Canon Powershot Camera, Smart Chip
running MULTOS, Fargo Id Card Printer, Laser strip encoder, JAVA, SWING, WSAD,
Websphere 5.0, DB2, MySQL, JMS, JNI, Java Advanced Imaging, JSP, Struts,
Servlets, JavaScript, CICS

As the leader of a six man team, designed and produced a new National ID System
for the Kingdom of Saudi Arabia. This system involved both National IDs for all
male citizens over the age of 15 and Family Cards for Heads of Households. The
National IDs include the capability to store personalized data on individuals
(and family data if applicable) on Smart Chips using MULTOS and Laser Strip
holograms for the picture, name, and National ID Number. This project included
both software and hardware distribution to over 85 sites throughout the Kingdom.
It is expected that 10 million cards will be issued
over the next three years by this system.

The system was delivered on time and on budget. Part of my function was to
create and monitor the project plan for both software development and hardware
deployment. I also gathered user requirements from the Saudi customers. This
included their requirements for the Arabic language GUI.

BANK OF AMERICA, Atlanta, GA 4/02 - 5/03
New technology rollout lead

Environment: IBM OS/2, Check reader, Receipt Printer, LEXMARK Printers,
Communications Manager(LU2.0), Db2, IBM Mainframe, IBM OS/2 Server, CISCO
routers, UPS Systems, GHOST Disk drive copier

*Provided install/conversion documentation, install team training, and 24/7
pager and phone support for technology upgrade for 500 banking centers in
Mid-Atlantic region. Served as last line for escalations related to
banking-center installs, which needed to be accomplished during nighttime hours
while branches were closed, with all equipment and software to be certified prior
to opening for business in the morning. B of A normally rolled back 3% of their
upgrades. We did not have to rollback any banking centers on my project.
*Conducted thorough testing and documented certification of new software and
hardware releases for bank's IT infrastructure (40K workstations worldwide).
* Coordinated back-up for production-model servers to replace downed disk
drives.

DISCOVER CARD, Chicago, IL 4/01 - 2/02
Workload Manager Conversion Contractor

Environment: IBM NT, AIX, WSAD, Websphere 4.0, ORACLE V8, Java, EJB, Servlets,
OS/2, C, PL/SQL, Sockets, JSP, JavaScript, STRUTS

Developer for migration of workload management queuing system from OS/2 C code
to Java in WebSphere environment running on AIX in conjunction with Oracle
Version 8 database. System was designed to handle cardholder service
requests/calls. Published APIs (implemented with Session EJBs) used by other
programming groups to obtain data or information which users would view by means
of browser-dependent displays. Workload manager also had set of browser-based
displays using same APIs for data.
* Produced Java/EJB environment that outperformed its OS/2-based predecessor.
* Coded Java classes and EJBs for back-end processes and web pages using HTML,
JSP, and JavaScript for user interface.

KRAFT FOODS, Chicago, IL 7/00 - 7/01
Team Lead/Mentor

Environment: Windows NT with Websphere and WAD, AS/400 with Websphere V2, V3,
As/400 DB2

Served as developer on four-member team charged with corporate-wide Internet
enabling of legacy AS/400 application to allocate product among national
customers. Mentored team during move from "green screen" paradigm to web-based
technologies.
* Configured and administered Websphere environment of HTTP and application s