Tina Marie Martin   
1415 Lake st
Pekin IL.61554
Tel:  [Send email to request phone number] 57-2868
Email : [Send email using form at bottom]

Profile 
I am a well-rounded individual with outstanding work ethics. I am always ready
for a challenge and willing to learn new tasks. I am seeking a position that will
allow for personal growth while giving my best to my employer.

Education 
Currently enrolled online at Ashworth  College Norcross , GA
Degree Program in Health Care Administration 


Work Experience

Kroger’s Pharmacy , Pekin IL  Senior Pharmacy Tech  (Nov.2008 - Present)
Receive and verify prescriptions 
Prepare medication for clients through mixing, counting pills and labeling
bottles 
Price and fill prescriptions 
Obtain approval from the pharmacist 
Patient paperwork 
Insurance claims 
Inventory and stock medication
Reorder inventory and stock over the counter medications and supplies and act as
cashier. 

Wal-Mart, Morton, IL Cashier/ customer service/pharmacy tech/customer service
manager (Jul. 2007 -Nov . 2008 ) 
Handle customers' payments . Also issue cash refunds and credit slips to
customers or cash checks for customers and employees. At the end of  shift,
balance the amount of money they have taken in with the total sales recorded.
Train, coach and manage all cashiers in all front-end policies and procedures,
including new cashiers and cross training of other associates. Supervise and
schedule cashiers and ensure compliance with payroll budgets. Be aware of all
areas of possible loss due to theft, shoplifting, freebagging, fraud, and/or
carelessness. Communicate all information to cashiers regarding special
promotions and sale items. Expedite front lines, direct flow of customers, and
ensure that each customer receives outstanding customer service by providing a
friendly environment. Ensure that all transactions that affect the store
inventory are processed accurately by auditing the Sales Exception Reports.
Authorize and ensure validity of customer returns, exchanges, check
authorizations, voids, and discretion discounts. Oversee compliance of cashiers
with established Company policies and standards.. Provide orderly maintenance of
front-end equipment and supplies. Help solve problems that affect the service,
efficiency, and productivity of the front end. 



Wal-Mart, East Peoria IL Jewelry Associate (Apr. 2003 - Mar. 2006) 
Customer Service Cash Handling Jewelry Sales Stock Shelves Set Up New
Merchandise Displays

Affina Inc., Customer Service Rep (Jan. 2005 - Mar. 2005) 
Customer service for Clorox Answer incoming 800-line Trouble shoot product
problems Maintain database

Dollar General, Cashier (Aug. 2002 - Jan. 2003) 
Third Key / cashier - stock shelves, unload trucks, cashier, customer service,
order, open/close store and supervise cashiers 

Federal Warehouse, Motorcycle Shipping Coordinator (Oct. 2000 - Apr. 2002) 
Customer service, gave shipping quotes, close orders, track shipments, database
management. 

Additional Skills
First Aid And CPR  Certified -
Certified Pharmacy Technician
ITS Skills: 
 Working knowledge of vista, Working knowledge of Windows 95/98 
Advance knowledge of Internet, Basic Knowledge of Networking Concepts

Achievements 
 National Deans List 2006  Austin ,TX 
ICC Deans List Fall 2006 Presidents List 
 Honors List Robert Morris College 2005