HERMILO G. ALVAREZ
13700 South Jonesport Circle * Plainfield, Illinois 60544
 [Send email to request phone number] 90.1476 * 

MANAGER
Warehouse, Shipping & Receiving, Materials, Operations

Seasoned manager with over 20 years of experience leading warehouse operations,
shipping & receiving, and restaurant operations. Adept at guiding all aspects of
production, order fulfillment, logistics, inventory management, and customer
service. Proven ability to train and mentor team members to reach their maximum
potential. Expert at coordinating and scheduling task allocation. Solid track
record of maintaining a safe environment focused on quality, regulatory
compliance, and customer satisfaction.

Warehouse Management * Shipping & Receiving * Materials Management * Team
Leadership
Warehouse Systems * Production Management * Restaurant Operations * Inventory
Control
Performance Management * Customer Service * Cash Management * Contract
Administration
Cost Control * Scheduling & Shift Management * Quality & Safety * Bilingual:
Spanish & English

PROFESSIONAL EXPERIENCE

TY INC. Bolingbrook, Illinois * 1998-2008
Distributors of "Beanie Baby" toys, staffing between 85-300 personnel.

Warehouse & Order Fulfillment Supervisor (2003-2008)
Production Supervisor (1998-2003)
Directed shipping, receiving, and materials management for a 400,000-square foot
warehouse. Oversaw timely, efficient order-picking and logistics for millions of
orders per year. Supervised safe offloading of incoming containers. Ensured
accurate rack storage according to skids and labels. Managed over 40 production
staff and over 30 shipping / receiving personnel. Participated in warehouse
systems integration and annual inventories.

 * Maintained a 3-month record for zero incidents within the department.
 * Assured minimal overtime for all personnel, even during high-volume periods.
 * Coordinated labor practices according to company standards and regulations.

BAKERS SQUARE, Naperville, Illinois * 1997-1998

Assistant Manager
Oversaw restaurant operations, customer service, and cash reconciliation.
Managed product ordering and inventory control. Assigned tasks to restaurant
personnel. Recruited, hired, and terminated employees.

 * Enforced optimal food quality and safety by establishing and administering
appropriate controls.

LONE STAR STEAKHOUSE AND SALOON, Lombard, Illinois * 1995-1996

Assistant Manager
Supervised kitchen activities. Scheduled employee shifts according to volume and
customer needs. Coordinated the activities of teams of kitchen staff. Received
and inspected product deliveries. Administered contracts for equipment repair and
maintenance. Performed cash reconciliation. Minimized expenses via cost control
measures.

 * Built a team of quality personnel by hiring and evaluated personnel while
eliminating poor performers.

Additional Experience:
Manager, Casa Lupita Restaurant (1986-1995): Coordinated daily operations,
customer service, task management, and quality control. Hired, trained, reviewed,
and terminated staff.

FORMAL EDUCATION

Bachelor of Science, Mathematics
University of Illinois, Chicago, Illinois