Lia Cook
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113 Shadow Crossing Lane Collinsville, Illinois 62234  [Send email to request phone number] 34-8147
Professional Profile
Secretarial/Clerical Specialist. Excellent writing and grammar skills. Creative
problem solver with ability to build a project from the ground up. Computer
literate.
· Leadership – Supervise 7-9 employees. Prepare work schedules and prioritize
work. Ensure adherence to policies and procedures. Examine daily reports of
transactions for accuracy.
· Clerical/Secretarial – Research for reports and speeches. Typing multiple
documents of different types. Filing. Making appointments. Minute taking. 
· Billing - Public aid and Medicare billing. Medical billing. Collection
calling. Setting up payment plans with customers
Experience
EASTERN ILLINOIS UNIVERSITY – Charleston, Illinois 1997-1998
Academic Testing and Assessment Coordinator
Oversee secretarial functions for the department. Prepare and administer all
testing related duties for the University. 
LINCOLNLAND HOME INFUSION COMPANY – Mattoon, Illinois 1995-1997
Home Infusion Coordinator/Billing Specialist
Coordinate infusion services from the home office and nine satellite offices.
Manage all secretarial duties applicable to position. Handle all medical billing
and coding. 
CENTRAL ILLINOIS BANK – Champaign, Illinois 1993-1995
Teller Supervisor
Manage branch transactions and deal with any problems that arise due to these
transactions. 
Education
English major – Eastern Illinois University, Charleston, Illinois
Business major – Carl Sandburg College, Carthage, Illinois