Objective:
 

Office/Customer Service/Help Desk/Project Management


Work Desired:Full Time - Permanent
Citizenship:US Citizen
Resident Of:State: Illinois - Area Code: 815
Willing To Relocate:No
Posted By Candidate:01/04/10
Experience:More than 3 years of work-experience
Technical Skills:, LAN/Networking, Project Management
Work Experience:
S. OBERLIN
Email:  Soozeeq1@sbcglobal.net


QUALIFICATIONS:

I am an independent and self-motivated individual with excellent research and
writing skills.  I have several years of experience in system analysis, project
management, and customer service for a fortune 500 financial corporation.  While
having strong planning, organizational and people skills, I have held various
positions of increased responsibility.  I am able to prioritize and complete
multiple tasks while following through to achieve project goals.  Ability to grow
positive relationships with clients and colleagues at all organizational levels. 


EMPLOYMENT:

HSBC, eCommerce					 		         		           (1990-2007)

Began employment with this fortune 500 Financial Corporation as a Network
Technician.  Throughout my course of employment I held other titles of increased
responsibility that included Senior Systems Analyst and Project Manager for the
Web Division Design Team.  Duties included but were not limited to:

•	Customer Service
•	Manage employee project time and efficiency
•	Prepare customer quotes
•	Maintain vendor relationships and maintain proper billing/invoicing
•	Train staff on use of new computer programs 
•	Maintain annual department budget
•	Coordinate monthly department staff meetings, outings and events
•	Purchase technical equipment 
•	Accounts Payable and Receivable
•	Assist in the preparation of business plans and forecasts, including cash
flows
•	Financial Analysis 
•	Data Entry
•	Database creation/management
•	Billing/Invoicing
•	Report creation
•	Proficient on PC & MAC
•	

OFFICE/COMPUTER SKILLS:

Typing - 65 wpm, Proficient with the Internet, Microsoft Office, Novell
Certified, CAD Certified. Additional in-house training through HSBC included: 
Accounting, Time Management, Organization, Business Writing and Business
Etiquette courses.


EDUCATION:

Fox College - Vet Tech Institute					                 (2007-2008)
DePaul University  			   					               (1998)

 

Applicant is exclusively interested in work-at-home opportunities.


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