LISA POLNITZ
2312 W Newman Parkway
Peoria, IL 61604
[Send email to request phone number] 85-3362 - Home
[Send email to request phone number] 77-2342 – Work
e-mail lpolnitz@bradley.edu
Career Summary
Experienced, motivated, self-starter with a background as an
Administrative/Technical Professional. Effective problem-solver with the ability
to analyze business problems and apply information technology to resolve and
increase operational efficiency through automation.
Education:
Bradley University
Management Information Systems
Graduation date 5/2011
Midstate College, Peoria, IL
Associate of Applied Science Degree
Computer Information Science 11/12/05
Illinois Central College, East Peoria, IL
COBOL Programming Certificate 12/99
Software/Application Knowledge:
Internet, and Website Design and Maintenance, Drupal Content Management System,
Dreamweaver CS4, Visual Web Developer, HTML, COBOL Programming Certificate,
Advance Client Database , SQL, Adobe Photoshop, Illustrator, Visual Basic,
Basic, Dbase, SAS programming, Microsoft Word, Excel, PowerPoint, Outlook &
Access, Campus Call Telemarketing System, Lotus Notes, Visio, Lotus Approach,
123, WordPerfect, CC-Mail, mainframe systems OV/MVS, EIMS, BTSO, DTSO, Freelance
Graphics, Amipro, Delrina Winfax Pro, Keyboarding speed 65 – 70 wpm.
Work Experience:
Bradley University, Peoria IL
Office Manager 1/04 - Present
Provide administrative/technical support to the Executive Director.
Website maintenance and design
Maintain budgetary accounts, balance and reconcile general ledger, research
errors, determine adjustments, prepare and enter journal entries. Use Advance
Database to retrieve and enter financial data, process payments and pledges &
credit card processing. Develop ad hoc SQL queries to pull donor records out of
database for various ongoing department fundraising mailings, and other
informational research. Prepare financial/statistical reports, prepare and
process requisitions and invoices, and workpapers for year end audit.
Train students on Advance Client Database
Attend board meetings, record and transcribe minutes, compose and prepare
correspondence and reports, create and run computerized reports.
Participate in special events to increase public awareness of WCBU
Perform clerical and administrative duties in support of department, maintain
student payroll, supervision of student employees, proposal preparation
assistance, and project coordination for bulk mailings and coordinate donations
of food for fundraiser held twice a year.
City Of Peoria
Web Design Intern 4/07 -8/31/07
Responsible for content of the user interface for the City of Peoria website
Bradley University
University Support 4/03 - 1/04
Provided administrative support to the Director and Associate Director of
Bradley Fund.
Assisted in coordinating and implementing annual fund projects and appeals.
Develop ad hoc SQL queries to pull donor records out of database for various
ongoing department fundraising mailings, and other informational research.
Assisted with alumni requests, developed and downloaded calling pool data from
computerized donor information system, generated reports from phone-a-thons,
track response percentages, prepare weekly participation number analysis, mail
monthly pledge reminders, coordinate and mail solicitation letters to alumni,
coordinate mailing projects, create data files including design set up, prepare
and process requisitions and invoices, develop and send thank you cards/letter,
maintain budgetary accounts, maintain student employee records and payroll,
assist in training and supervision of student employees, maintain inventory of
office equipment and supplies.
State Farm Insurance, Bloomington, IL
Organizational Support Specialist 8/02 – 2/03
Responsibilities included administrative support for Project Managers and
Project teams. OSF
St. Francis Medical Center
Human Resources, Peoria IL
Insurance Benefits Coordinator 5/99 - 7/01
Administered and coordinated various benefit programs including group health,
life and disability insurance, Section 125, and the Early Retiree Program
Being familiar with local healthcare provider’s medical claims practices and
processing to communicate clearly and effectively while problem solving employee
questions regarding billings and coverage.
Prepared monthly billings, enter and maintain employee benefit data using HR
Mainframe database.
Conducted Benefits Orientation for new employees and coordinate benefits
information provided, coordinating open enrollments, conducting audits and
preparing reports, respond to inquiries from employees, retirees, healthcare
providers and other benefit administrators regarding health benefits.
Handled highly confidential matters and material, establish trust and maintain
an effective working relationship with employees and the general public, ability
to set priorities, be extremely organized, meet deadlines, work with minimal
direction.
OSF St. Francis Medical Center
Human Resources, Peoria, IL
Employment/Benefits Assistant 3/99 - 5/99
Responsibilities included a variety of administrative support duties to ensure
smooth and efficient operation of the department, support various employee
benefit programs, including group health, life insurance, pension, and Retirement
Savings Plan, respond to routine inquires from employees regarding benefit
information, employment opportunities and application procedures.
Caterpillar Inc., Mossville, IL
Administrative Assistant 1/95 - 3/99
Responsibilities included being department PC Coordinator with demonstrated
ability to be a source of support for software and hardware questions,
needs and problems, primary contact to issue union passes for union
representative for grievances, handling confidential documents, grievances, memos
and other related correspondence
All administrative support for Department Manager, Bldg BB Plant Operations
Managers and staff to include composing and typing a wide variety of documents,
correspondence, spreadsheets, presentation materials, maintain department records
and publish weekly and monthly reports.
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