DK WILSON
dkwilson101@hotmail.com

Areas of Strength
Team Player, Customer Service Training, Leadership Skills, Proficient in WORD,
Excel, MAS200, EDI data entry, Internet Navigation, Building Relationships,
Attention-to-Detail, Compassion, Strong Work Ethic, Ability to Problem Solve

PROFESSIONAL EXPERIENCE

Christian Opportunity Center, Indianola, IA. August, 2008 ----May, 2009
Non-for-profit agency serving people supported in interactive training based on
personal development

Regional Alternate/Indianola/Des Moines

BOSMA ENTERPRISES, Indianapolis, IN  *  February, 2004 --- March, 2008
Non-profit agency serving the blind and visually impaired, through industries as
well as rehabilitation

Customer Service Specialist
 *  Responsible for all aspects of customer service. This included handling
daily calls relating to placement of new orders, customer complaints, etc.
through a MAS200 operation system. Was also responsible for training new
employees in customer service, problem solving, and providing leadership and
direction in the absence of supervisor.

THE ACCENT SHOP, Indianapolis, IN ---Worked P/T & Full-Time  *  1988 - 2006

Retails Sales---Stock Manager---Shipping & Receiving
 *  Worked on sales floor, responsible for product displays, inventory
management, merchandising, shipping/receiving, managing store in owner  's
absence

INDIANA SCHOOL FOR THE BLIND, Indianapolis, IN
Part Time 1988  *  1990, Full Time 1998  *  2004

Houseparent IV/Teachers Assistant  *  During School Year
Landscaping Crew  *  During Summer Break

As a houseparent, I mentored students in living skills. As the teacher  's
assistant, I worked with students who were blind as well as handicapped. Areas of
assistance were in Braille education, lesson planning, assistance with science
projects, testing and grading of students.

SELF-EMPLOYMENT  *  1985 through 1994  *  Indianapolis & Surrounding Counties
My self-employment career was rewarding in various endeavors.

Landscaping Business
Housecleaning Business
Interior Accessory Design

REFERENCES AVAILABLE UPON REQUEST