Work Experience

Translation Coordinator
11/2004 - 12/2008 International Medical Group, Indianapolis, IN
Translation of medical documents to English from Spanish,
French, Italian and Portuguese. And German transcription
translation to English as well.Liaison between
International Claims Department and Latin American market.
Interact with clients via email and by phone as well.

Customer Service Representative
9/2003 - 10/2004 Best Extended/JDBYRIDER, Carmel, IN
Handle customer complaints. Take inbound calls from customers
in Spanish. Setup appointments for service departments all over the United
States.

Customer Service Representative
5/2002 - 9/2003 Bright House Networks/Time Warner, Indianapolis, IN
Customer Service Representative. Translate English-Spanish. Setting up new
services

Accounts Receivable/Translations
10/2000 - 11/2002 Lynn's Auto Sales, Indianapolis, Indiana
Translator and Interpreter (English-Spanish)Accounts Receivable, Management
Assistant

Customer Service Representative
10/2001 - 5/2002 Cingular Wireless, Indianapolis, Indiana
Inbound calls to the calling center. Outbound calls for
roaming departments in Mexico English-Spanish translations Collections


Education
12/2002 Universidad Tecnologica, SALV, SAN SALVADOR
Bachelor's Degree
1995-2002 B.A. IN LANGUAGES ENGLISH AND FRENCH
4/1999 Globsyn Technologies Ltd, CALCUTTA, INDIA
Certification
DIPLOMA IN ADVANCED SOFTWARE TECHNOLOGIES
1/1998 Cambridge University, CALCUTTA, INDIA
Certification
1998 Business English Course,
8/1993 Universidad Leonardo DaVinci, SALV, SAN SALVADOR
Vocational


Affiliations
1/2006 - Present Indianapolis Hebrew Congregation
Member
9/2003 - Present Alliance Française d'Indianapolis
Member

Languages
Italian (Conversational)
Portuguese (Conversational)
Spanish (Fluent - Full Knowledge)
English (Fluent - Full Knowledge)
French (Conversational - Advanced)
German (Conversational - Limited)

References

Saul Hernandez 		5044411553 - Professional
Tony Mendoza 		3176983110 - Professional
Roland Hutcherson 	3174317089 - Professional
Courtney Mattox 	3179898427 - Professional