Shara B. Harmon
9962 Expedition Place · Noblesville, IN 46060 · [Send email to request phone number] 46-8244 · [Send email
using form at bottom]
PROFILE
v Project Management
v Customer Service Skills
v Business Analysis
v Supervisory Skills
v Intermediate Level of Expertise in Microsoft Word and Excel
EDUCATION/TRAINING
Bachelor of Science in Accounting, 2002
University of Southern Indiana, Evansville, IN
· AACSB Accredited School of Business
· Courses included Accounting 1 & 2, Business Law, Intermediate Accounting,
Managerial Accounting, Management, Microeconomics, Macroeconomics and Computer
Applications
· Paid for 90% of education
Purdue University, West Lafayette, IN
August 1996 to January 1998
Teaching Certification Course-2006
ACCOUNTING EXPERIENCE
Indiana University-Purdue University, Indianapolis
Office of Finance & Administration • Systems Analysis and Integration Team
Business Systems Analyst • Project Lead • Imaging Project Coordinator- February
2008-August 2008
· Responsible for transition from paper documentation to images
· Organized and provided extensive training for OnBase Users
· Served as liaison between Departments and OnBase Support Personnel
· Identified and outlined Imaging process flows for three departments
· Supervised scanning staff
· Developed Project Plan and monitored progress of Project
· Provided back-office support to Delinquent Account Services
· Trained new employees
Delinquent Account Services • Collections Specialist-June 2007 to January 2008
· Performed monthly and weekly audits
· Monitored and maintained collection accounts
· Negotiated payment plans and provided advice to students to increase
collection rates
· Interpreted and analyzed account histories
· Assisted in the operations planning and workflow analysis for the department
· Assigned eligible accounts to outside collection agencies
· Processed returned items
· Processed deceased and incarcerated students’ claims
· Ensured the accuracy of collection agency reports
· Provided great customer service
· Increased knowledge of the Microsoft Office Suite, SIS Student Financial
System, Financial Information System (FIS), the IUIE database, and the Human
Resource Management System (HRMS)
· Assisted in the training of temporary or new employees.
Old National Mortgage, Evansville, IN-September 2002 to November 2005
Post Closing Specialist and Processor
· Project Management
· Processed and audited mortgage loan files to ensure compliance with bank and
investor regulations
· Developed and oversaw Records Management Department
· Assisted in the development and implementation of policies and procedures
· Obtained extensive training in Microsoft Office Suite, PeopleSoft8, AS400,
10-key machine, Email, and Internet
Adecco/Toyota Logistics Services, Princeton, IN-June 2002 to August 2002
Administrative Specialist-Temporary
· Accounts Payable
· Prepared check requests, purchase requisitions, and month-end reports
· Reconciled purchasing cards and monthly statements
Professional Transportation, Inc., Evansville, IN-January 2002 to May 2002
Internship-Assist Acting Controller
· Prepared bank reconciliations, allocation factors and gain/loss reports
· Assisted in compiling escheat, property, unemployment, and state tax returns
· Completed sales tax refund claim
University of Southern Indiana, Evansville, IN-May 2001 to January 2002
Student Worker, Travel Office
· Prepared travel reimbursements and check vouchers
· Reconciled credit card statements
· Coordinated travel arrangements for Athletic Department
Holiday Inn Express, Tell City, IN-March 2000 to May 2001
Auditor, Front Desk Personnel
· Documented receivables
· Balanced customer accounts
· Provided excellent customer service
ADDITIONAL EXPERIENCE
Kids’ Zone Daycare and Preschool, Noblesville, IN-January 2006 to June 2007
Lead Pre-Kindergarten Teacher
· Taught Abeka Curriculum
· Administered testing to students
· Improved Parent-Teacher communication
· Established classroom schedules and routines
McDonald’s, Evansville, IN-June 1999 to March 2000
Counter and Drive-Thru Attendant
· Mastered “team” mentality
· Trained new employees
· Accurately and efficiently filled customer orders
INTERESTS
Accounting, Project Management, Public Speaking, Singing, Community and Customer
Service
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