MOISES RODRIGUEZ

3014 Wilder Dr
South Bend, Indiana 46615
(574) 514-1551          [Send email using form at bottom]  


KEY QUALIFICATIONS

	Ability to install Microsoft Dynamics GP and related products.
	Ability to troubleshoot and provide solutions to Microsoft Dynamics –
GP related problems.
	Able to work in a fast pace environment.
	Experience in troubleshooting SQL Server 2005.
	Excellent communication and organizational skills.


TECHNOLOGY

Operating Systems and Programs Used
	Windows XP, Vista, Server 2003, Server 2008
	Linux
	Microsoft Office and Microsoft Visual Studio .NET
	Microsoft Dynamics GP
	SQL Server 2005 & SQL Server 2008


EDUCATION

Indiana University South Bend
Major: B.S. Informatics with concentration in Computer Science December 2006

Projects 
	Helped develop IU Care System for College of Liberal Arts and
Sciences.
	Developed database system for IU Alumni.

Academic Course Load
	Computer Programming I and II: Concepts of programming in C++.
	Systems Analysis and Design: Steps in system design and
implementation.
	Distributed Systems and Collaborative Computing: Client and Server
       programming using Java.
	Database Systems: Concepts in design and implementation of databases.
	Computer Networks: Data communication between computing devices.

Certifications
	Microsoft Certified Technology Specialist 
o	Dynamics - Microsoft Dynamics GP 10.0 Installation & Configuration  March
2009
o	Microsoft SQL Server 2005 – Implementation and Maintenance  June 2008





EMPLOYMENT HISTORY
											
The Pinnacle Group of Indiana
Microsoft Dynamics GP Consultant July 2007 – May 2009
	Installing Dynamics – GP and related products for new and existing
clients.
	Installing Business Portal 4.0 for new and existing clients and
providing training to Pinnacle Staff.
	Provide technical support for Dynamics – GP & SQL Server via phone
and/or onsite.
	When necessary, working with Microsoft Support to deliver solution to
clients.
	Tested and documented custom applications developed by Pinnacle
developers.


Lippert Components Inc 
Information Technology Summer Internship May 2006 – August 2006
	Setup PC’s for users and train users in use of equipment.
	Troubleshoot network connectivity issues.
	Assist users to diagnose and solve data communication problems.
	Network printer setup.
	Asset tracking & Daily Server Backup.
										

Indiana University South Bend: Student Services
Peer Mentor, August 2006 – December 2006
	Provide friendly, accurate, personal service to students, staff,
faculty, and the
	community.
	Coach students in use of technology.
	Guide students through the registration process.
	Help staff maintain a comfortable and convenient customer service
environment and 
	promote student to student connections.
	Answer phones as needed, answers general questions about students
affairs; 
	take messages for individuals, and transfer calls as needed.

Indiana University South Bend: Office of Admissions                        
Student Worker, February 2003 – April 2006                           
	Prospective students data entry using PeopleSoft.
	Translate and design web pages in Spanish, and prepare presentations in
Spanish.
	Daily responsibilities include office mailings, customer service
support, and data entry.
	Participate in IUSB OnTour Program and other recruitment activities.
	Compile marketing materials for a variety of admission programs.