Summary
Highly progressive, visionary leader experienced in establishing PMO as a Center
of Excellence supporting overall organizational health and growth. Drives
evolutionary best practice improvements to deliver consistent, mature, and
disciplined processes. Mitigates, cultural change, delivering buy-in across the
organization to guarantee commitment and success of governance initiatives.
Establishes sound business practices emphasizing accountability, reduced
spending, efficiency, and increased return on assets for prominent clients. Over
25 years of career progression with 15 in project management, 7 in international
project management spanning 5 continents.
Experience strengthened by 5 years of graduate and undergraduate college level
course delivery in project management.
Expertise:
PMO Governance High Performance Team Leadership Risk & Change Management
Strategic & Tactical Planning Methodologies Implementation Relationship
Management
Portfolio & Program Management Business Process Reengineering Capacity Planning
Budget & Cost Control Cross “ Functional Collaboration Full SDLC
Process Mapping Steering Committee Executive Member Vendor / Contract
Management
Earned Value Management EMR & ERP Solution Experience
Methodologies: Method 1 — PMBoK — RUP — CMMI — Six Sigma — ITIL
ERP: SAP — JD Edwards — ORACLE — Baan
SCM: i2 — Manugistics
CAREER PERFORMANCE
WELLPOINT INC., INDIANAPOLIS, IN
National Government Services, Indianapolis, IN
Technical Business Systems Executive Advisor Sensitive | 2008 “ 2009
Established department designed to marry business needs and technical solutions.
Managed customer facing activities for Corporate I.T. Technology, Strategy, and
Planning department, including project valuation, budgeting, communication, root
cause analysis, and outage management.
Met with VP and Directors to define vision and needs. Ensured that these
were aligned with corporate business goals. Worked across the organization to
gain program buy-in of solutions and accountability of activities.
Collected and analyzed various current processes / procedures and individual
group requirements which resulted in defining the need to reduce the the number
of systems used from the acquisition of 5 organizations and determining which if
any too implement.
Launched campaign to introduce integrated solution teams, effective use of
requirements analysis, and user touch points in application development,
which lead to the continued involvement of the customer in the solution being
designed for them.
Identified key critical success factors, ensured consistent application and
integration of tools and metrics.
CLARIAN HEALTH PARTNERS, INDIANAPOLIS, IN
Senior Manager / Customer Relationship Manager | 2004 “ 2007
Directly reported to the SVP of I.T. Responsible for the continued development
of the IT PMO for Provider Services, New Development, and Statewide lines of
businesses within the organization with a primary focus on program and portfolio
management. Responsible for the budgets; staff development and mentoring;
strategic planning; governance; and the application of industry best practices.
Responsible for the project managers working on projects for focused lines of
business.
Met bi-weekly with line of business VP and Directors to define vision and
needs. Obtained resources (funding, technology, and people) to support the line
of business needs and strategic initiatives in alignment with corporate vision.
Developed collaborative relationship which resulted in being seen as an extended
member of their staff.
Established I.T. business plan for Medical Business Office Development “
Successfully created a business plan which enabled I.T. to re-sell their services
to medical offices in CHP owned medical office buildings.
Established Vendor Management Program “ Developed and deployed contract
process working in partnership with Legal, Finance, and Operations to ensure all
required reviews, approvals, invoicing processes, and management requirements
occur for all agreements.
Program Manager | 2003 “ 2004
Directly reported to the CIO. Established a Project Management Office to manage
a $125M a year I.T. budget for projects. Developed project management SDLC and
project templates. Defined all roles and responsibilities for PMO and related
positions. Responsible for the outsourced I.T. department project
responsibilities.
Established I.T. Governance Board which directed capital projects,
priorities, and resolved business unit I.T. related disputes.
Managed two portfolios that contained a combined total of seventy projects.
Many of the projects were multi-million dollar projects and multi-year.
Developed Release Management process to ensure proper planning, development,
and testing were done to support fewer, high quality releases to production. This
resulted in a repeatable process and an organization to support the process. This
had the result of the I.T. department making fewer changes to the production
environments creating higher quality.
Established ROI analysis and budget development / justification for all
projects.
D 'HART CONSULTING, INDIANAPOLIS, IN
SENIOR PMO & SUPPLY CHAIN CONSULTANT | 1999 “ 2003
Established start-up with $750K in revenue. PMO, IT resources and supply chain
optimization, strategic planning consultancy. Managed all business functions;
sales, marketing, and financials. Business highlights include:
PMO | LARGE RETAIL ORGANIZATION | Established Project Management Office to
manage $150M Supply Chain project. Led team of up to120 and administered budget.
Oversaw coordination and management of sub-contractors, staff and client
responsibilities. Conducted process mapping and change management initiatives.
Delivered ahead of schedule and on budget.
SCM CONSULTANT | LOGISTICS ORGANIZATION | Worked with organization to
prepare presentation for need of Customs Hub at local airport. Analyzed
demographic data, projected business expectations, and other significant
information to validate need and prepare presentation. Supported organization and
community during presentation to US Customs.
PROGRAM MANAGER | WINBOND, INC. | Successfully coordinated the deployment of
an international application for supply chain software and technology. The
program included the coordinated integration of applications and technology in
factories in Europe, the United States, and Asia/Pacific. Managed multi-national
teams in a matrix/virtual environment. Delivered ahead of schedule and on budget.
Successfully acquired and completed over 20 projects for Fortune companies
such as: EMC, ELI Lilly, and Federal Express Logistics as well as many small to
medium sized businesses. Presented at various conferences including UCC, DISA,
and APICS. Served on the Board of Directors for various organizations, including
Data Interchange Standards Association (DISA) and McKenzie Learning Center.
THOMSON CONSUMER ELECTRONICS, INC., INDIANAPOLIS, IN
MIS DIRECTOR | 1996 “ 1999
Directly reported to the CIO. Managed all aspects of the corporation 's
electronic commerce, logistics, and telecommunications responsibilities. Had
budgetary responsibilities of $50M and staff of 30.
Led implementation of first industry use of 2-D bar code technology in the
logistics operations which resulted in a savings of $50M a year from fines and
lost cargo.
Program Manager “ Drove project teams that implemented a supply chain
software solution that lead to reduced manufacturing time from 16 weeks to
made-to-order and resulted in reduced costs for the organization of $200M.
Expanded the use of EDI from being used in the United States only to be used
worldwide by the organization. Reduced costs by 10% immediately with greater
impact expected within 5 years.
ADJUNCT FACULTY | INDIANA TECHNICAL UNIVERSITY | 2004 “ Present
Education / Certifications
MBA | ALMEDA UNIVERSITY | BOSIE, ID | Business Management
BS | PURDUE UNIVERSITY | WEST LAFAYETTE, IN| Mathematics
PROJECT MANAGEMENT PROFESSIONAL (PMP) |Project Management Institute
CERTIFIED TRAINING CONSULTANT (CTC) | BALL STATE UNIVERSITY | MUNCIE, IN
CERTIFIED e-BUSINESS PROFESSIONAL | International Council of Electronic Commerce
Prof
|
