125 N. ROBY, ANDERSON, IN. 46012  [Send email to request phone number] 78-5034

WORK EXPERIENCE

Caterpillar, Indiana 2006 - 2008
Quality Assurance Engineer (contract)
 * For diesel engine and component parts remanufacturing operations.
Participated in APQP process and PPAP as Quality Engineer for developing and
writing lean manufacturing flow charts, FMEA's, Control Plans, Standard Work
Instructions and Visual Aids used in support of QS9000 / TS16949 / ISO 14001 /
8D. Also participated in Lean Manufacturing / Six Sigma systems and projects.

World Wide Auto Parts, Virginia 2004 - 2005
Quality Assurance Engineer (contract)
 * For remanufacturing operations. Developed lean manufacturing flow charts and
wrote FMEA's, Control Plans, Operating procedures for remanufacturing starting
motor and generator product lines.

General Motors/Delphi, Michigan 1994 - 2002
Sr. Project Engineer 
 * Divisional Warranty Reduction assignment resulting in 4 straight years of
greater than 20% improvement each year.
 * Provided liaison engineering for warranty customers and warranty engineers
with access to customer Bulletin Tracking and Bulletin VME systems.
 * Trained warranty engineers in USA, Brazil, Japan, and Europe.
 * Wrote approved Warranty Improvement Divisional Procedure 275.
 * Functioned as Trouble Not Found engineer for warranty improvement.
 * Facilitate global warranty reviews for directors of engineering and customer
satisfaction.
 * Developed network of contacts for warranty improvement and service
engineering throughout several major customers.
 * Extensive service engineering training and certification. Participated in
aftermarket presentations and seminars.
 * Appraisal Rating - Outstanding 

Delco Remy / AC Spark Plug, Indiana and Michigan 1968 - 1993
Manufacturing / Process / Quality Engineer 
 * Supervisor of Program Control Validation in the Controls, Exhaust and
Induction Engineering organization.
 * Manufacturing Engineer for production, assembly and test operations requiring
new product launch start-up, machine troubleshooting, debug/documentation,
tooling changes, writing and updating changes for tooling, machines and gages,
liaison to supplier regarding modifications and design changes to in-house and
newly installed equipment.
 * Manufacturing Engineer lead for project/appropriation requests and
presentation to higher management, for both new product introductions and
existing product improvements or changes.
 * Process Engineer for setting up outside vendors/suppliers in the U. S. to
include systems and equipment for aluminum housing die casting, die cast
machining centers, and injection molding.
 * Quality Coach for automotive components manufacturing departments and
engineering organizations to achieve customer product warranty improvement.
 * Associate Manufacturing Engineer and Machining, Tool and Die Engineer and
Designer.

 EDUCATION

Master Degree in Industrial/Business Management
Central Michigan University, Mount Pleasant MI

Bachelor Degree in Business and Mathematics
University of Michigan, Ann Arbor MI

Associates Degree in Electrical and Mechanical Design
Mott Community College, Flint MI

Journeyman Toolmaker

 SPECIAL TRAINING

Visio Flow Charting All of Dale Carnegie Courses
Shainin Reliability Engineering Seminar GMAW Welding
Potential Failure Mode and Effect Analysis Taguchi - Design of Experiments
Shainin - Assuring Product Reliability Four Phase and APQP
Flexible Product Cell Design Six Sigma Green Belt Certification Training
Manufacturing System Design Lean Equipment Design
Failure Mode and Effects Analysis Production Part Approval Process
Quality System Certification Requirements Statistical Process Control
Key Characteristics Designation System Positive Leadership
Measurement System Analysis Computer Aided Design (CAD)
Power Point Presentations Excel Flow Charting
HVAC Certified Type Universal Production System Certification Training
Engineering Statistics Simulated Work Environment Training
Manufacturing Engineering Certification Training