RICHARD HARRIS


Systems Administrator with success implementing new IT projects from the design
stage to implementation.  Provide cost saving projects and ideas to reduce
capital expense and to support your business objectives.

 * Over 7 years of IT experience.
 * Managed over 300 workstations, in addition to a 10 servers for the
corporation.
 * Managed over 39 remote facilities consisting of workstations.
 * Experience installing Microsoft Windows Small Business Server 2003, Server
2003, Server 2008.
 * Implement Disaster Recovery plan.
 * Upgraded from a Windows Server 2000 to Windows Server 2003 and Windows Server
2008.
 * Setup and implemented Active Directory in a Windows Server 2008 environment
using
Group Policy to manage the workstations.
 * Implemented cost saving programs to reduce overall capital expense.
 * Experience in Sonic Wall firewalls and ZyXEL ZyWALL USG 200 firewalls.
 * Experience updating and maintaining QuickBooks
 * Experience in managing user Exchange Accounts
 * Professional appearance and attitude.
 * Took ownership of a legacy network.
 * Prioritize help desk tickets for a day to day priority list.
 * Self motivated to successes and keep network up time to 99.99%

PROFESSIONAL EXPERIENCE

January 2008 - December 2009

Magnolia Health Systems                                                
Indianapolis, IN
Systems Administrator
Recruited by Magnolia Health Systems to upgrade, plan, and implement a new
infrastructure. The infrastructure was primarily Windows Server 2000, as well as
Windows 98, and Windows 2000 workstations.
 * Designed and implemented a completely new network infrastructure for the
corporate office. Implemented Windows Server 2008 domain controller    
environment to provide scalability and security.
 * Upgrade from Windows Server 2000 application server to Windows Server 2003 to
support the company's growth and provide an effective backup environment.
 * Implemented a backup structure and Windows Server 2003 to manage and backup
the infrastructure.
 * Upgrade the company workstations from Windows 98, and Windows 2000 to a
complete Windows XP environment.
 * Convert are legacy DOS corporate software to a Hosted Windows based software
application.
 * Upgrade Magnolia's network hardware to Dell Power Connect switches and a
Zywall firewall.
 * Designed and implemented high speed internet and a network infrastructure for
all 39 remote locations.
 * Upgraded over 5 servers at the remote facilities from Windows Server 2000 to
Windows Server 2003 environment.
 * Provided support and repair for over 900 staff members as well as support for
the senior citizens that were residents at their facilities.
 * PC repair, maintenance, and upgrade on over 300 workstations.
 * Traveled to all 39 locations located all over the state of Indiana.
 * Provided support insight and support into the Health Care Industry as well
HIPAA regulations.
 * Implemented policies to reduce capital expense by working with a local VoIP
provider and setting up a free long distance network.
 * Partnered with Indiana Telephone Company to reduce cost and better manage
their telephone network with a cost savings of over $30,000 a month.
 * Implemented a project to reduce the overall capital cost at the remote
locations for their video services project cost savings over $5,000 a month.


November 2005 - January 2008

Best Buy                                                                        
       Indianapolis, IN

Best Buy for Business - Business Technology Specialist
*       Installed over 15 networks in a Windows Server SBS 2003 environment.
*        Designed networks from the ground up.
*        Implemented several of the designs for clients.
*        Installed T-1 lines, dsl, cable, cellular cards for internet
connectivity.
*        Upgraded a 20 pc network from Windows 98 to a complete Windows XP    
infrastructure.
*        Also implemented a remote office for that location.
*        Converted a client's office from a peer to peer to a SBS 2003 server
network.
*        Installed a wireless video camera system for a client.
*        Implemented a complete computer refresh for a client consisting of over
25 workstations


Best Buy for Business - Business Sales
*       Responsible for one on one contact with business customers.
*       Responsible for providing the complete business solution end to end.
*       Provided flow charting and laying out what the network would consist of
when completed.


February 2004 - November 2005

Lexmark International	                                                   
Indianapolis, IN
Sales Representative
 * Responsible for visiting several stores, demonstrating the products
       and training the employees on the products also giving tips and tools
       on how to sell with the most success.
 * Building relationships with the employees and the management at the
       stores, to make this territory the best in the country.

March 2001 - January 2004

Market Source	                                                             
Indianapolis, IN
HP  Product Specialist
 * Responsible for training, management, and product sales.


EDUCATION

2001-2005    Purdue U. Indianapolis	Indianapolis, IN
Bachelor of Science and Associate of Science degrees
Computer Information Technology Specialization in networking
 * Courses include business, computer programming, computer technology, computer
networking classes.
 * Microsoft Certified Partner
 * Working Toward MCSE