JODY D. MCKAY
524 North Spruce
Gardner, KS 66030
 [Send email to request phone number] 85.3748 

CAREER SUMMARY

Creative Technical Professional with progressive experience in planning, design,
implementation, operations and management of technical infrastructures to meet
corporate business objectives. Skilled in environment configuration management,
client server technology, midrange support, database management, software
engineering, network administration, and technical consulting. Goal oriented
leader adept at motivating teams and driving creativity to achieve optimal
results. Solid track record of directing the completion of large-scale projects
on schedule and within budget. Talented communicator skilled at interfacing with
upper management, sales and marketing to guide technical strategy and direction.
Demonstrated strengths include solid leadership, interpersonal, problem solving
and organizational abilities. 
TECHNICAL SKILLS AND KNOWLEDGE BASE

Operating System(OS): Windows 95, 98, NT, 2000, XP, 2008 server, DOS 6.22, UNIX,
Linux
Applications: Microsoft Office 97, 2000, XP, 2007, Internet Explorer, PeopleSoft
Enterprise Performance Management (EPM) & Enterprise Resource Planning (ERP)
systems, PeopleSoft FSCM 9.0, PeopleSoft HCM 8.8, PeopleTools 8.49.18,
Oracle/SQL, WISE, DB2 Connect, PC Anywhere, Terminal Services, Dame Ware, Remote
Desktop, FTP Pro, Symantec Ghost, Remedy, Service Desk, Change Synergy, Weblogic,
WebSphere, Tuxedo, PeopleSoft Internet Architecture (PIA).
Technical: LAN / WAN Installation/Configurations/Troubleshooting, Upgrading and
repairing hardware and software, Printers, Communications Tools, Web/App Servers,
Process Schedulers, Laptops/Desktops and Internet Architecture

AREAS OF EXPERTISE

Decision Support / Infrastructure Development / Team Leadership / Project
Management / Server Administration / Systems Services / Application Installation
and Support / Solutions Development & Debugging / Configuration Management /
Client Server Technology / Midrange Support / Customer Support / Performance and
Tuning / Migrations / Technical Consulting / Security / Upgrades / System analyst


PROFESSIONAL EXPERIENCE

BRADFORD AND GALT CONSULTANT, Lenexa, KS 2009  *  Present
PeopleSoft System Administrator  *  Applebee  's
 *  Upgraded PeopleSoft Enterprise Financials/Supply Chain Management 8.8 to 9.0
MP9.
 *  Installed and configured Weblogic 9.2 MP3, Tuxedo 9.1 on Linux and Windows
2008 server.
 *  Upgraded PeopleTools 8.46.02 to 8.49.18 utilizing Change Assistant.
 *  Effectively analyzed, researched and troubleshot upgrade issues in a timely
manner.
 *  Constructed PeopleSoft Internet Architecture midrange server environments.
 *  Successfully setup Integration Broker for upgrade initiative to meet
business requirements.

SPRINT, Overland Park, KS 2001  *  2009
Test Engineer II
PeopleSoft System Administrator / Infrastructure Support
 *  Tasked with upgrade and support of PeopleTools to version 8.49.10 for
application level HR 8.8 and PeopleTools 8.49.10 for Financials 8.9 on Unix and
Oracle platform 
 *  Provided Infrastructure and Environment support for all development and
testing (clones, refreshes).
 *  Performed Application support, Integration Broker configuration and system
maintenance (tax updates, bundles, patches, fixes and security updates). 
JODY D. MCKAY PAGE TWO

SPRINT (Continued) 
 *  Maintained applications on multiple levels, including hardware and software
updates, patches and fixes, load balancing on clustered environment. Achieved
99.8% uptime.
 *  Provided installations, configurations and upgrades of Weblogic, Tuxedo and
PeopleTools 8.48+ on UNIX and Windows 2003 server.
 *  Utilized Application designer, STAT, Data mover, SQL plus for migrating code
and updating the environment.
 *  Conducted testing using Application Designer, Application Engine, Process
Scheduler, PeopleCode, HTML, SQR, PS Query and Crystal Reports on a multi-tier
level.
 *  Effectively troubleshot PeopleSoft issues with a client base of 16,000
employees utilizing Service Desk.
 *  Setup, installed and configured sPro portal for external suppliers and
vendors to access internal PeopleSoft system through DMZ firewalls. 
 *  Setup and configured Single Signon for internal i-connect website to enter
time, view paychecks and update HR information through PeopleSoft
infrastructure.
 *  Provided communication between technical and functional staff for business
needs.
 *  Managed the administration and configuration of application servers, web
servers and Process schedulers.
 *  Provided vision, motivation, leadership, and skill to align technical
infrastructure with corporate strategy and direction. 
 *  Administered expert training to new and existing technical staff to assure
technical skill. 
 *  Planned, coordinated and executed the project lifecycle, from definition
through design, development, testing, deployment, user training and maintenance.

CHUBB COMPUTER SERVICES 2000  *  2001
Consultant 
PeopleSoft Infrastructure- Sprint
 *  Provided PeopleSoft production support for approximately 5000 clients.
Maintained client request such as software installs, configurations, login
issues, file access and PeopleSoft errors.
 *  Developed PeopleSoft Client configuration setup to help in installing
PeopleSoft Client.
 *  Assisted with application and environment management as well as midrange
Support for PeopleSoft 7.5.
 *  Administered tools to migrate PeopleSoft objects and flat files between
environments and provided backup support for migrations.
 *  Demonstrated ability to communicate effectively with developers at a
technical level as well as with managers and leads at a higher level.
EDUCATION AND TRAINING

Sprint University of Excellence
 *  PeopleSoft 8.4 Data Management certification  *  May 2008
 *  Certificate in PeopleSoft 8.4 System Administration and Internet
Architecture Support  *  November 2002
 *  Install and Configure Web Logic and Tuxedo for PeopleSoft 8.4  *  November
2002
 *  Certificate in PeopleSoft 7.5 Architecture  *  November 2000. PeopleSoft
modules included in training were Financials, Application Design, Accounts
Payable, Query, General Ledgers, SQL/SQR, Inventory, Configurations, PeopleCode
and Troubleshooting
Kansas City Kansas Area Technical School 
 *  Certificates in Computer Repair, Software Applications, Hardware/ Software
Installation, Upgrades, Troubleshooting Networks and Desktop and Server
Administration  *  June 2000

AWARDS

 *  Sprint On the Spot Award for    exceptional customer service   
 *  Sprint Values Excellence Awards for    Team Achievement   
 *  Skills USA/VICA  *  National Technical Support Committee 
 *  Skills USA/VICA  *  Computer Maintenance State Competition 3rd Place 
 *  National Technical Vocational Honor Society