Kimberly A. Popp
7220 W. 194th St.  
Stilwell, KS  66085
 [Send email to request phone number] 69-2899
[Send email using form at bottom]

Objective	A detail-minded individual combining strong interpersonal and
communication skills with extensive experience in web content management, search
implementation and optimization; knowledgeable in current web design technology
and management.

Experience	
Sprint – Sprint.com						
Oct. 2008 – Mar 2009
Online Customer Engagement  				
Search Manager
Manager of search on Sprint.com solely responsible for search optimization in
order to provide superior search results, online promotions, banner ads and
marketing campaigns to prospects and customers.
• Responsible for strategic roadmap, ongoing maintenance, search analytics,
competitive analysis, dictionary tuning, project management, web enhancements and
web 2.0 efforts around the InQuira search application on Sprint.com
• Coordinate requirements and managing implementation of major web projects for
Sprint.com  
• Research emerging technologies for applied solutions to Sprint.com
• Content Management System (CMS) expertise responsible for development of all
content on MySprint using CMS Applications, HTML and XML

Sprint – Web Product Development				
Nov. 2004 – Oct. 2008
Web Presence; Sprint.com 					
CMS Applications Supervisor
Supervisor of CMS Applications, managing the team responsible for all phone,
plan and pricing content on Sprint.com.
• Established CMS strategic roadmap and administration of CMS applications
(TeamSite, Blue Martini, InQuira Search) 
• CMS platform operations and management support, maintenance and development 
• Interwoven/Teamsite subject matter expert (SME) for CMS project assessment,
requirements development, prioritization, development and deployment.
• Provide content management and development support of all enhancements to the
Sprint.com self-service applications 
• Provide consulting services to stakeholders through effective requirements
assessment, and ensuring code development and delivery approach is aligned across
Sprint.com. 
• Content Management System/Search (Platform/Development) Solutions Manager
responsible for various projects in varying sizes on Sprint.com
Web Presence; Sprint.com					
Web Application Specialist
Management of Sprint.com project pipeline, including prioritization, all
reporting, Level of Effort (LOE) vs. actual cost for Information Technology (IT)
and budget tracking
• Coordinate with IT and business partners to implement new solutions on the
web
• Responsible for creating and publishing content on MySprint, including
enhancements and new development
• Coordinate and publish content of new phone and plan launches on Sprint.com
using Blue Martini
• Resolve technical issues through translating code and manipulating content and
data structures providing recommendations to meet business objectives 
• Provide 24x7 support for production environments to maintain critical business
operations
• Create, update and communicate business processes improvements
• Improve and maintain project tracking database and coordinate data/content
migration approaches across multiple platforms and environments

Sprint – Supply Chain Management (SCM)				Jan. 2003 – Nov. 2004 
SCM Staff Operations						
Sr. Process Analyst
Appointed to this position to develop and implement a web strategy for SCM in
order to provide Sprint associates a simple, comprehensive web experience for all
procurement activities.
• Created and implemented the SCM Intranet web site for Sprint and implemented
the Supplier Diversity and Supplier portal Internet sites on Sprint.com
• Solely responsible for project management and maintenance for all SCM web
projects and enhancements
• Partner with IT to ensure target state is aligned with the enterprise Target
State Architecture
• Business/functional requirement development and partnered with IT on system
requirements and design
• Liaison between IT and business owners for application and web development
• Facilitation and marketing of SCM web tools through concise and thorough web
marketing on the Sprint Intranet
• Web performance tracking and process improvement consulting

Additional Volunteer Projects for Sprint Intranet
• Content Community of Practice member for Sprint intranet portal
implementation
• Finance intranet team member, consulting other Sprint business units (BUs)
with content migration to the Sprint intranet
	
Sprint – Supplier Disbursements (SD)				
May 1997 to Dec. 2002 
PeopleSoft Project Team					
Project Analyst II
Concurrently managed several projects for SD
• Responsible for maintenance and programming of seven major Access databases
within SD
• Responsible for all SD web site enhancements/maintenance which required
gathering business and system requirements and writing SQL code for database
management and on-line report generation
• Led the Corporate Purchasing Card (Express Buy) Automation project for the
Sprint which automated monthly statements and provided on-line statement
approvals for transaction tracking at all levels
• Liaison between Profit Recovery Group (PRG) Audit team and Sprint for
overpayment identification, recovery,  problem resolution and collection
• Assisted with various Sprint Wireless division PeopleSoft transition issues
and communications
• Participated in the Chairman’s Quality Award (CQA) application development for
SCM as well as the CQA assessment for Finance which included detailed analysis of
current and future state of Sprint’s Finance organization

Corporate Purchasing Card (Express Buy) 
• Policy review and reform for Express Buy procurement card:
  -Managed project to align both wireline division and wireless division
purchasing policies
  -Facilitated merger of Sprint’s wireless division into the corporate
procurement card program
• Account reclassification, billing, monthly audits, suspensions, statistics,
maintenance of cardholders
Accounting Support
• Problem resolution and process improvement:
  -Project accounting system (PACS) transaction issues, root cause and trend
analysis (ExpressBuy, PACS, reclassifications)
• Performed monthly account reconciliation’s, which included research, journal
entries, and error resolution.  

Education	Baker University - Bachelor of Business Administration 12/17/2002
Cum Laude GPA 3.82					

Other	Proficient in Microsoft Office, Advanced Microsoft Access, PeopleSoft, SQL
database programming, Interwoven/TeamSite, BlueMartini, InQuira Workbench & User
Experience Manager, Omniture 2.0, Microsoft Front Page, excellent communication
and organizational skills.