Tiffany Burtscher
519 Millwood Dr.
Franklin, KY  42134
 [Send email to request phone number] 98-9420 -Home
 [Send email to request phone number] 76-7349 -Cell   

Objective:  To obtain a secure position in a company looking for dedicated and
hard working employees willing to grow within the company.

Experience:
10/2006 to Present		Marubeni-Itochu Steel America, Inc.	Portland, TN
Sales Coordinator
	Purchase automotive steel
	Supply steel coils to various part stampers
	Coordinate purchase program with OEM’s
	Negotiate costs with US Steel, ArcelorMittal, AK Steel, and other steel
mills
	Work with coil processing center regarding customer service
	Maintain and manage inventory for Unipres
	Place steel orders monthly
	Create purchase orders
	Manage customer Accounts receivable
	Negotiate freight costs with transport companies
	Maintain contract files
	Maintain and manage aged inventory and excess material
	Calculate monthly production forecasts
	Handle claim issues regarding material with customers and mills
	Provide customer RFQ pricing
	Maintain pricing contracts
	Create material slitting instructions and cross application
instructions
	Customer service 
	Travel to customers to maintain relationships


5/2006 to 07/2006		Comfort Dental East Aurora		Aurora, CO
Bookkeeper/Patient Relations
	Verify Dental Insurance and benefits
	Pre-certifications of Benefits for treatment
	Calculate patient treatments plans
	Research insurance denials
	Created collection system
	Accounts Receivables
	Schedule appointments

2/2005 to 5/2006	 Norandex/Reynolds (Owens-Corning	)	Denver, CO
Account Receivables/Customer Service
	Process customer credit applications
	Maintain and manage customer credit accounts
	Run end of month reports for our branch and send to Corporate office
	Order windows and siding for customers
	Order input into various web ordering sites for vendors
	Set-up deliveries
	Input customer orders 
	Back-up for branch Operations Manager

8/2004 to 2/2005		Accounttemps				Denver, CO
Accounting/Collections
	Bookkeeping – general
	Journal Entry posting
	Corporate collections
	Expense reporting

8/2002 to 8/2004		Comfort Dental East Aurora			Aurora, CO
Bookkeeper/Patient Relations
	Verify Dental Insurance and benefits
	Pre-certifications of Benefits for treatment
	Calculate patient treatments plans
	Research insurance denials
	Created collection system
	Accounts Receivables
	Schedule Appointments

8/2001 to 8/2002		Dr. Kenneth Manfre				Aurora, CO
Medical Assistant
	Patient Vitals
	Maintain patient records
	Schedule appointments
	Assist Dr. with procedures
	Verify insurance benefits
	Precertify surgeries
	Research insurance denials

5/2000 to 8/2001		U.S. Nursing					Denver, CO
Data Entry/Records Supervisor
	Supervise 10-15 employees daily work
	Help create database system
	Reviewed prospective nurses
	Data entry
	Worked Strikes off site
	Licensed nurses 
	Performed employee evaluations
	Created employee schedule
	Quality assurance on employees work

Education:
7/2007 to 11/2007	University of Phoenix		Accounting Major
8/2001 to 11/2003	University of Colorado	Pre-Nursing Major
4/2000 to 7/2001	Cambridge College		Associates Degree X-Ray Tech and Medical
Assisting


Skills/Knowledge:
	Completed Inventory Management Techniques (1.8 CEU)
	Microsoft applications – Word, Excel, Access, PowerPoint, Vista,
Outlook
	Experienced with internet applications and ability to navigate
	Automotive Steel Specifications
	Some QuickBooks experience
	PeopleSoft
	NurseNet
	Dental/Medical coding