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Objective
To attain a position within your business entity that will utilize and expand my
existing knowledge and educational background in an environment that sets high
values and makes it a company/management goal to assist in reaching and
surpassing that standard.

Employment History

Tier 1 Technical Support / Work @ Home Agent
September 2, 2008 – Present,  Cloud 10, Centennial, Colorado  80112
Receive, assist, and/or redirect Inbound calls
Recognize and establish clients High Speed Internet issues, as well as
products that the clients have associated with their 
High Speed Internet packages….email, security…etc.
Resolve all issues in a professional and timely matter
Occasional up selling of company products


Sales Representative

2008-present  AVON, Winchester, Kentucky 40391
Obtain and Generate sales of Avon products.  
Maintain contact with clients to ensure customer satisfaction


Personal Home Caregiver

2002 / 2007  Winchester, Kentucky  40391
Cared for family during incapacitation
Perform health care related tasks, such as monitoring vital signs and
medication
Perform housekeeping duties, such as cooking, cleaning, washing clothes and
dishes, and running errands

     
Office Clerk 

2001 / 2002  Adecco Staffing , Rocky Hill, Connecticut 06067
Analyzed and input client information into computer system
Processed and kept up a correspondence with perspective clients
Customer Service

Office Clerk
2001 / 2002  Westaff, Hartford, Connecticut  06110
Maintained orderly records of all client records
Actively participated in projects as required
Proven record of accomplishment in teamwork
Education


Expected 2011  Sullivan University, Lexington, Kentucky  40504

Computer Science concentration on Information Technology


Experience Computer skills: Internet proficient, Windows 2000, Windows Xp,
Windows Vista, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook
Express


References

References are available on request.