Diana Mullins
2869 Ky Rt 3214
Flatgap, KY 41219
[Send email to request phone number] 65.2984
[Send email to request phone number] 93.4166(cell)
Dmullins53@yahoo.com
Objective
I am looking for a home to put my people skills and management experience to
work for a winning team.
Qualifications
The building blocks of my success are integrity, ingenuity, persistence, common
sense, and the genuine desire to do my personal best. Through the years I have
developed and practiced all the skills required to manage people, and
other resources.. I worked up through the ranks of management in two major
corporations. My work history is diverse and shows my ability to be both
analytical and a people person.
Education
**Lowe’s provided seminars and comprehensive training programs in business
management, finance, marketing, human resources, government regulations, and
policy development.
**The Herald Leader provided in house training and subsidized business courses
and motivational seminars.
**Weikel Real Estate Institute--------------------------------Certified and
licensed Real Estate Agent in 1985
**Prestonsburg Community College------------------- ---Classes in English,
History, Accounting,
And Real Estate
**Johnson Central High School----------------- ------------Graduated 3.9
average in 1971--scored
29 on ACT test
Job History
June, 2007 - present Outsource legal support
My priority during this time has been on the care of my granddaughter. She was
my legal daughter and was diagnosed with leukemia in July of 2006. She lost her
valiant fight with the disease April 24, 2008. I have been contracting
individual research projects to include deeds, leases, mortgages, encumbrances,
court orders, property tax records, and other miscellaneous recordings in the
public record. I am currently researching and collecting medical and employment
records as they pertain to a multi-million dollar class action suit for a
prestigious las firm in Louisville, KY. I have worked in various counties in
central and eastern Ky.
December 10, 2004 - May 18, 2007 East Kentucky Network
I enjoyed the position of Retail Sales Associate. I was responsible to
provide superior customer service to Appalachian Wireless customers to include
soliciting new service accounts, renewing current customers with updated
equipment and service plans, assisting customers with billing and
features.
January 17, 1998 - January 6, 2004 Lowe’s
Positions held-- Administrative / Customer Service Department Manager, Phone
Bank Sales/
Delivery Manager, Commercial Sales Specialist, Zone 3 Assistant Store Manager
in charge of
Building Materials/ Commercial Sales/ Millwork/ Hardware/ Tools, Zone 2
Assistant Store Manager in charge of Home Décor/ Paint/ Flooring/
Furniture/ Appliances, and finally, the Operations Manager.
The Operations Manager is second in command to the General Manager and is
responsible for the daily operation of the store. Responsibilities include
receiving, warehousing, safety, finance, scheduling, delivery, merchandising, and
most of all, customer service. Expenses controlled through payroll, inventory,
and building maintenance stewardship. Lexington was a 45 million dollar a year
store. It was a super bonus store all three years I was in senior management
surpassing sales, margin, payroll, and shrink budgets by more than 5%. I was
awarded the Lowe’s Manager bonus ring. Paintsville was a 23 million dollar
store transitioning to a super store.
September 30, 1990 - January 10, 1998 Lexington Herald Leader
Positions held were District Sales Manager, Distribution Center Manager, and
finally, Metro
Circulation Manager
As the Metro Circulation Manager I was responsible for the distribution center
operation, a 38
car fleet, and 13 District Sales Managers. I planned and facilitated all
non-subscriber
distribution to include product samples, periodicals, etc. going to Fayette and
contiguous counties. I submitted and maintained a 1 million dollar annual
operating budget. I was the last line of defense for the subscriber with
consistent service problems, property damage, etc.
I was awarded the National Publishers Express award in both Leadership and
Financial Management. I was honored to be commissioned as a Kentucky Colonel
in 1996.
August, 1987 - May, 1990 Johnson County Schools
Teaching aide for the Trainable Mentally Handicapped class at W. R. Castle.
Worked with
Teacher Joyce Conley. Worked hands on with the children and parents. Also
assisted in testing and developing individual education plans.
Specific Experience
I am an expert communicator, both orally and in writing. I bring to the table a
professional demeanor and a positive attitude. .I have an exceptional track
record in retail management. I am comfortable dealing with various types of
people. I have excellent organizational skills and am self motivated. I have
been trained on several computer systems and use a variety of programs.
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