4610B Beers Street Fort Campbell KY, 42223
     Cell: 347-330-6005     [Send email using form at bottom]
OBJECTIVE
To obtain a position, within a facility where I may apply my exceptional skills,
hardworking ability and positive attitude.
RELATED QUALIFICATIONS
•	Word processing (Word 2007 for windows)
•	Spreadsheet with excel
•	Keyboarding at 35 words per minute
•	Presentation preparation using PowerPoint and Presentation software
•	Internet research and e-mail correspondence using Explorer
•	Proven ability to work successfully with store managers, delivery companies,
community organizations, and the general public
EDUCATION
Certificate of Office Technology, 2011, ASA Institute, Brooklyn, NY
•	Major:  Office Technology and Administration
EXPERIENCE
M &T Bank, Stroudsburg, PA                                                      
                  July 2008 – April 2009
•	Bank Teller, Part-time:  Assist with the “Settlement” of the bank’s  ATM and
the processing of 
Deposits made through the 24-hour deposit service.  Verify signatures and
distribute cash.  Adhere to all procedures stated in the Teller Difference policy
and follow up with current gain/loss tickets documentation.  Ensure compliance
with the bank’s operational, security and control policies/procedures, preventing
fraud and protecting customer assets.

Citibank, New York, NY                                                          
  	                     December 2006 – December 2007
•	Bank Teller, Part-time:  Delivering outstanding customer service by executing
financial transactions in accordance with the bank policies and procedures. 
Resolved account service issues and respond to customer inquiries promptly and
effectively.  Identified customer needs in order to effectively refer bank
products and services.  Adhere to operational controls, including legal,
cooperate, and regulatory procedures to ensure the safety and security of
customer and bank assets.  Drive efforts in the Financial Center to identify and
implement service behaviors that improve the overall customer experience. 
Support sales/service activities within the Financial Center.
MODELL’S SPORTING GOODS, BROOKLYN, NY			      MARCH 1991 – DECEMBER 2006
•	Office Associate/Head Cashier, Full-time:  Prepared daily cash deposits for
pick up.  Processed new hire paper work.  Supervised and assist at the register. 
Answered   customer related questions.  Prepared cashier’s daily paper work. 
Conducted orientation for new hires.