Juanita Jenkins
Current Address:
10133 Chenevert Rd
Waggaman, LA 70094
[Send email to request phone number] 96-4267
Nita525@cox.net
Mailing Address:
10133 Chenevert Rd
Waggaman, LA 70094
Profile
Dedicated manager with a strong work ethic and the ability to maintain
lasting client relationships
Experienced in production management, sales, budget development,
staffing and cost control.
Persuasive communicator with well-developed presentation and
negotiation skills. Able to develop productive relationships with colleagues,
customers and staff at all levels.
Exceptional organizational and planning skills, adaptable and enjoy new
challenges.
Decisive team leader with extensive experience recruiting and hiring
production teams, developing talent and creating effective training programs.
Computer Skills
Microsoft Office (proficient)
Visio
QuickBooks (proficient)
Peachtree
Timberline (proficient)
Experience
Odebrecht Construction Inc
Office Manager 2006 - Present
Managed all business aspect of a Construction company
Bid solicitation
Product research and purchasing
Client and subs coordination,
Scheduling, phone reception,
Full Accounting-AP/AR
Record daily sales and sales tax payables.
STAT Waste Stream Service
Office Manager 2005 - 2006
Managed all business aspect of a Service and Wholesale company; personally
supervised 5 employees
Maintain employee personnel files.
Record daily sales and sales tax payables.
Pending purchase orders on all orders placed and Purchase orders: enter
in computer, secure PO number, call in orders.
Maintain customer and vendor files.
Review sales discrepancies with driver in following A.M. before driver
departs on route. Document each situation appropriately in personnel file.
Determine weekly gross profit of each truck route. Total the daily
usage reports of driver over the week to determine total quantity of each item
sold. With aid of computer
Compute weekly report for president by end of day Monday, by truck:
service, cash turned in, over (short), gross profit dollars and percent.
All invoices and bills and checks issued on time using QuickBooks.
Keep all QuickBooks checkbooks balanced daily.
Keep QuickBooks Optimization and Verify Data current as scheduled.
Make sure all terms are correct on Vendors and all Invoices.
All monthly taxes paid by end of Month.
All tax reports completed and accurate on time.
Payroll & Payroll Taxes.
Keep Interest and Principal Payments correct and current for all loans,
if any.
Full utilization of Access database program for route balancing.
Thomas Technology Solutions – Philadelphia, PA
Production Service Manager
1995-2005
Managed all aspects of 25 contract accounts including Donnelley Directories,
Yellow Book and Bellsouth. Personally managed the activities of 22 service
managers. Engaged in heavy customer relations activities on a daily basis,
including crisis management.
Review resume for potential employees
Interfaces with the customer/employee on issues regarding production
Maintains production schedules and executes production runs and file
maintenance
Reviews production status with the account manager and/or project
manager to ensure customer expectations and time frames are met.
Handle department and employee issues that affect production schedules
and assists in the solution
Assists production service staff with problem resolution, delegates
work schedules and monitors tasks with appropriate
Ensures quality guidelines are maintained and recommends methods to
improve quality
Complies and submits billing information to accounting
Prepares status reports for management, clients and account managers,
project mangers etc.
Coordinates the timely shipment of production output to the customers
Coordinate job functions with other departments such as data
preparation desktop publishing or production operations and monitor the process.
Imitate file maintenances parameters and JCL according to production
schedules
Prepare for meetings and correspond with member representatives on
upcoming meetings
Prepare correspondences, document invoices, including materials for
payment of trainers
Maintain in-office calendar and training calendar, keeping track of
schedules/appointments
Format monthly newsletter and membership directory
Create and reconfigure client databases.
Reed Technology Solutions – Philadelphia, PA
Associate Service Manager
1993-1995
Managed production process of multi-platform client products with and emphasis
on maintaining quality customer service.
Executes production runs and quality assurance on data files
submitted.
Verified production job runs or performs CD-Rom maintenance (including
tape conversion,
file activation, file extraction, file manipulation merging and
pre-processing).
Performed QA/QC process over all work performed.
Troubleshoot complex production problems and takes corrective actions
to ensure overall client satisfaction
Organized and maintains efficient workflow scheduling between in-house
departments and in line with customer requirements.
Documented and/or composed production related correspondence,
internally and externally.
Education
Katherine Gibbs – Phildelphia, PA
Business Administration 1992-1995
Business Math
MS Office Certification
Accounting
Business English
South Terrebonne High School – Bourg, La
Earned High School Diploma
1979-1981
References
Available on Request
Profile
Dedicated manager with a strong work ethic and the ability to maintain
lasting client relationships
Experienced in production management, sales, budget development,
staffing and cost control.
Persuasive communicator with well-developed presentation and
negotiation skills. Able to develop productive relationships with colleagues,
customers and staff at all levels.
Exceptional organizational and planning skills, adaptable and enjoy new
challenges.
Decisive team leader with extensive experience recruiting and hiring
production teams, developing talent and creating effective training programs.
Computer Skills
Microsoft Office (proficient)
Visio
QuickBooks (proficient)
Peachtree
Timberline (proficient)
Experience
Odebrecht Construction Inc
Office Manager 2006 - Present
Managed all business aspect of a Construction company
Bid solicitation
Product research and purchasing
Client and subs coordination,
Scheduling, phone reception,
Full Accounting-AP/AR
Record daily sales and sales tax payables.
STAT Waste Stream Service
Office Manager 2005 - 2006
Managed all business aspect of a Service and Wholesale company; personally
supervised 5 employees
Maintain employee personnel files.
Record daily sales and sales tax payables.
Pending purchase orders on all orders placed and Purchase orders: enter
in computer, secure PO number, call in orders.
Maintain customer and vendor files.
Review sales discrepancies with driver in following A.M. before driver
departs on route. Document each situation appropriately in personnel file.
Determine weekly gross profit of each truck route. Total the daily
usage reports of driver over the week to determine total quantity of each item
sold. With aid of computer
Compute weekly report for president by end of day Monday, by truck:
service, cash turned in, over (short), gross profit dollars and percent.
All invoices and bills and checks issued on time using QuickBooks.
Keep all QuickBooks checkbooks balanced daily.
Keep QuickBooks Optimization and Verify Data current as scheduled.
Make sure all terms are correct on Vendors and all Invoices.
All monthly taxes paid by end of Month.
All tax reports completed and accurate on time.
Payroll & Payroll Taxes.
Keep Interest and Principal Payments correct and current for all loans,
if any.
Full utilization of Access database program for route balancing.
Thomas Technology Solutions – Philadelphia, PA
Production Service Manager
1995-2005
Managed all aspects of 25 contract accounts including Donnelley Directories,
Yellow Book and Bellsouth. Personally managed the activities of 22 service
managers. Engaged in heavy customer relations activities on a daily basis,
including crisis management.
Review resume for potential employees
Interfaces with the customer/employee on issues regarding production
Maintains production schedules and executes production runs and file
maintenance
Reviews production status with the account manager and/or project
manager to ensure customer expectations and time frames are met.
Handle department and employee issues that affect production schedules
and assists in the solution
Assists production service staff with problem resolution, delegates
work schedules and monitors tasks with appropriate
Ensures quality guidelines are maintained and recommends methods to
improve quality
Complies and submits billing information to accounting
Prepares status reports for management, clients and account managers,
project mangers etc.
Coordinates the timely shipment of production output to the customers
Coordinate job functions with other departments such as data
preparation desktop publishing or production operations and monitor the process.
Imitate file maintenances parameters and JCL according to production
schedules
Prepare for meetings and correspond with member representatives on
upcoming meetings
Prepare correspondences, document invoices, including materials for
payment of trainers
Maintain in-office calendar and training calendar, keeping track of
schedules/appointments
Format monthly newsletter and membership directory
Create and reconfigure client databases.
Reed Technology Solutions – Philadelphia, PA
Associate Service Manager
1993-1995
Managed production process of multi-platform client products with and emphasis
on maintaining quality customer service.
Executes production runs and quality assurance on data files
submitted.
Verified production job runs or performs CD-Rom maintenance (including
tape conversion,
file activation, file extraction, file manipulation merging and
pre-processing).
Performed QA/QC process over all work performed.
Troubleshoot complex production problems and takes corrective actions
to ensure overall client satisfaction
Organized and maintains efficient workflow scheduling between in-house
departments and in line with customer requirements.
Documented and/or composed production related correspondence,
internally and externally.
Education
Katherine Gibbs – Phildelphia, PA
Business Administration 1992-1995
Business Math
MS Office Certification
Accounting
Business English
South Terrebonne High School – Bourg, La
Earned High School Diploma
1979-1981
References
Available on Request
|
