Marvin A. Lartigue
1013 Hickman St.    [Send email to request phone number] 74-3210 or  [Send email to request phone number] 13-4490      Westlake, La. 70669
Marvdoc30@netcommander.com


OBJECTIVE

To obtain a more challenging career with a positive organization offering the
opportunity for growth and advancement.


SUMMARY

Over three years experience as a pipefitter/boilermaker helper at Citgo
Refinery.
A computer operator with over ten years of computer experience. Over five years
plus experience in Telecommunications.
Provide excellent customer service to external and internal customers. 
Able to troubleshoot problems with little or no supervision.



PROFESSIONAL EXPERIENCE


Vinson Guard Services (Westlake Petrochemical)                  August 2009 –
Present
Security Officer
Perform foot and mobile patrol of various areas at Westlake Petrochem. Also
perform vehicle searches upon entering and exiting the plant. Safety orientation
is performed by the security officer to ensure that all visitors, contractors,
and vendors comply with all safety policies of Westlake. As a security officer
I’m also responsible for answering the main telephone lines whenever the
receptionist is not available. Other duties are performed as directed by
supervision.





Turner Industries (Citgo Refinery)                                     August
2006 – May 2009 
Pipefitter/Boilermaker Helper I
Performs various tasks on jobsite; setting up welding equipment for welders,
assist pipefitters and various craftsmen as directed. Assist with fire watch and
hole watch, when needed. Also kept work areas clean and clear of any potential
hazards that could cause injuries. Perform daily task as directed by the
supervisor. Helped assist in daily safety meetings, also was fresh air qualified
and a certified forklift driver. I also obtain a valid TWIC (Transportation
Worker Identification Credential) card.        



US Unwired/Sprint                July 2000 – August 2006
Corporate Telecommunications Analyst                           
Responsible for the administration and maintenance of all corporate PBX network
and KSU platforms and related systems; installing, configuring, troubleshooting,
repairing, and upgrading all PBX hardware and software. Coordinate with the
Network Engineering staff for all server hardware and connectivity issues. Also
worked as a Computer Desktop Support person.
Related Hardware & Software; Nortel Meridian PBX’s, Nortel Norstar KSU’s, Mitel
PBX’s, (Call-Center Applications); Desktop-Intergrator CTI application, Nortel
Symposium, Bluepumpkin scheduling utility, and NICE Systems, AgentView
readerboard software.
Remedy Helpdesk Software (Input and resolve trouble tickets for the Call Center,
Sprint PCS Stores, and Corporate). Repairs/Upgrades on Dell, HP,Compaq, etc.
computers. Experience with Windows 2000/XP Professional/Vista, and Office
2000/2003. 




NOCC Tech Level 2    April 2005 – August 2006
Responsible for providing support to cell site technicians, monitor system for
blocks, drops, seizures, and facility outages.  Perform all software upgrades,
contact and assist vendors regarding trouble tickets, maintain accurate
documentation on problem and resolution procedures, perform emergency and
contingency procedures as necessary in the event of disaster. Responsible for
providing accurate information to both internal and external customers on all
inbound and outbound calls utilizing trouble-shooting skills, as well as testing
equipment and surveillance tools to provide expeditious resolutions. 



PLAYERS CASINO                   May 1996 – July 2000       
MIS Operator / Slot Tech                                                        
                            May 1996 - July 2000
Monitor and maintain the AS/400 (IBM); run various reports; maintain the points
or slots system (IGT and SDS); maintain the hardware; and assist users with
application problems in Windows 98/2000, and Microsoft Office. Run cable for data
(network) and telephone purposes. Also punch down and tone out phone lines, if
should any problem occur. Made various repairs on the slot machines, table games,
etc.  Assist customers and slot attendants with problems with the machines.  
Related Hardware:  AS/400, Compaq (desktops), Hewlett Packard (printers), IBM
OS/6000; SDS (Slots Data System), IGT (International Gaming Technology), Meridian
Telephones,
Token ring, Ethernet, and Lantronics Networking schemes.
Related Software: Windows 95/98/2000, DOS/Windows, AS/400 Helpdesk Applications,
Microsoft Office, Windows NT, and Norton Utilities. 









CALCASIEU MARINE NATIONAL BANKFeb 1991– May 1996
Computer Operator            
Monitor online 24 hours a day (ATM’s), sorting checks, process bank work
statements, NSF notices etc., distribution of reports and input data.



Com Services                                                                    
         June 1990 – Feb 1991
Computer Microfilm Output Operator          
Retrieved data from magnetic tape, transferred data to microfilm using an
electronic process. Processed microfilm, verified data when intact, distributed
the microfilm to appropriate customers. Performed disaster and recovery
procedures for film.




EDUCATION

Associated Builders & Contractors, Inc        August 2006 - November 2007
Westlake, LA
Major:  Pipefitter


Clark College                                  May 1987 – November 1989
Lake Charles, LA
Major: Computer Technology
(Associates Degree)



CERTIFICATES

Associated Builders & Contractors, Inc    Novemember 2007
Westlake, LA
ABC-Sowela Craft Technology Training Program
(Certificate of Completion)



Personal and Professional references available upon request