HOLCIM (US) INC., Waltham, MA
2003-December 2008
Manager of Communications, Communications & Public Affairs 
Designed and managed Holcim (US) communications strategy to support business
performance and ensure employee engagement. Communications channels included the
company  's website that highlighted issues such as the company  's commitment to
sustainability (economic, environmental, and social responsibility); and the
Holcim Portal for employees, focused on business priorities, performance metrics,
and key objectives. Public Relations efforts included press releases, executive
presentations, position papers, and feature articles for industry publications.
Employee communications included print periodicals, electronic postings,
DVD-formatted presentations, a variety of special projects, and corporate
events.
 *  Consulted with CEO, Executive Committee, Department Managers, and project
managers to develop communications strategies for a variety of concurrent
projects directed at external and internal audiences.
 *  Authored and edited feature articles, position papers, technical papers, web
content, and award nominations.
 *  Produced bi-monthly company magazine, weekly e-newsletter, and as-needed
bulletins for employees.
 *  Designed the President  's Awards program to recognize teamwork and
innovation by company employees.
 *  Produced ceremony for the Holcim Awards for Sustainable Construction-North
America, and the world premier of the IMAX  -formatted film,    The Alps.    

PRIVATE HEALTHCARE SYSTEMS, Waltham, MA 
2002-2003
Communication Specialist, Marketing & Corporate Communication 
Primarily dedicated to supporting Human Resources and Finance, developed
strategies to ensure timely and effective communication to all employees
employing newsletters, e-mail, electronic messages, and corporate events. Also
provided ad hoc communications support to other departments. 

FIDELITY INVESTMENTS SYSTEMS COMPANY (FISC), Fidelity Investments, Boston, MA 
2000-2001
Marketing Manager, FISC Communications 
Marketed the expertise and services of the Fidelity Center for Applied
Technology (FCAT), an in-house technology think tank focused on investigating
emerging technology and exploring its business applications. Designed
communications and marketing campaigns via web, intranet, video and print.
Authored technology-related news stories for Fidelity Investment  's internal
newsletter. Promoted FCAT  's technology-focused speaker series and technology
demonstrations to employee audience.
 *  Designed campaigns reflecting the FCAT  's vision, services, speaker series,
and demonstrations.
 *  Managed web content for both the FISC and FCAT to enhance internal
communications.

JOHN HANCOCK FINANCIAL SERVICES, Boston, MA
1987-2000
Communications Specialist, John Hancock Signature Services (JHSS), 1996-2000
Recruited by CEO to design a communications strategy to support the launch of
this new John Hancock subsidiary. Employed change management communications to
introduce the company  's mission, vision, strategy, and short- and long-term
goals. Assisted JHSS executives to communicate visionary and strategic messages
to ensure employee engagement.
 *  Consulted to the CEO and leadership team during launch and establishment of
JHSS.
 *  Managing editor for the JHSS team that produced the quarterly newsletter and
monthly e-newsletter. 
 *  Developed and managed content for JHSS corporate intranet site. 

Marketing Editor, Group Long-Term Care, 1993-1996
Communications/Administrative Assistant, Creative Services, 1987-1993
Responsible for managing customized marketing campaigns for group clients. The
modular components included marketing brochures, videos, newsletters, flyers,
administrative forms, product-related articles, correspondence, product
messaging, and product reference manuals for prospective and existing enrollees,
benefit professionals, and sponsor company management. Prepared feature stories
focused on long-term care product, legislative and caregiver-related issues for
three company publications.
 *  Executed successful three-tiered marketing campaigns for client and retiree
groups.
 *  Managed speakers series for employees featuring company executives or guest
speakers.

BLUE CROSS & BLUE SHIELD OF ARIZONA, Phoenix, AZ
1983-1987
Administrative Assistant/Meeting Planner, Communications 
Assisted the Corporate Communications team with projects related to Public
Relations, Community Relations, employee communications, and corporate events. 
 *  Liaison to Community Relations Steering Committee, working directly with the
President & CEO.
 *  Managed corporate events for local and national groups including content,
speakers, social events, and site selection.