A talented professional with extensive experience

SUMMARY OF QUALIFICATIONS

7 years of insurance experience                                   
P & C Licensed
Proficient with all aspects of PL procedures                   
Underwriting Experience 
Ability to perform queries on multiple databases                                
              
Extremely productive in a high volume, high stress, environment
Outstanding training, leadership, and communication skills
Licensed by the State of Massachusetts EEC

PROFESSIONAL EXPERIENCE

Little Butterflies Childcare, Amesbury , MA                                     
     Current
Owner/Director

Responsible for designing & implementing a preschool program used in the
facility
Evaluate children’s performance & provide program suitable for each child’s
ability
Provide daily care for children ages infant and above
Operate a childcare facility according to the State Of Massachusetts laws and
regulations including abiding by code of ethics
Provide a safe loving learning environment for children & parents
Bookkeeping


Concord Group Insurance Company, Concord, NH                                 
2005 - 2007
Personal Lines Underwriter  
                                                                    
Communicate company policies and directives through frequent agency visitation 
Analyze and evaluate risks 
Execute decisions based on what is corporately and ethically accepted 
Provide agents with guidance to make appropriate decisions 
Identify and calculate the risk of loss from policy holders 

RW Associates, Dover, NH                                                        
                2003– 2005
Personal Lines CSR

Handled all paperwork from preliminary conversations with policy holders and
third parties
Investigated competitive policy pricing strategies for all lines of insurance
Quote new business and existing business
Performed market research surveys amongst client base to see feedback on Agency
services
Develop and implement new ideas to better service accounts
Daily communication reports
Assisted in training of new customer service representatives and associates

Sise Insurance Agency,  Portsmouth NH                                           
        2000 – 2002
Personal Lines CSR

Service new business & existing clients
Development of new accounts and management of ongoing accounts
Ongoing communication with insurance company representatives
Develop and implement new ideas to service accounts
Properly distributing files to the appropriate departments
Maintain ongoing relationships with policy holders



EDUCATION  Southern New Hampshire University, Manchester NH                     
                           
                                            
Bachelors degree in Psychology
Currently working towards my CPCU designation
P & C Licensed
CPR & First Aid Certified
Prior ICD-9 Coding Experience & Medical Billing
Member of the Childcare Circuit
Member of the Adults & Children’s Alliance 
Member of the USDA Food Program


References Available Upon Request