Steven Melo
76 Bedford Street
Burlington, MA 01803
Home Phone: [Send email to request phone number] 72-0676
Mobile Phone: (978) 239-5912
e-mail:
SUMMARY: Diligent, analytical and hardworking professional with fifteen years of
financial operations experience seeks challenging position in a leading financial
services company. Candidate offers excellent customer service and communication
skills, believes in team philosophy to maximize effectiveness of individuals, and
has experience as a team leader. Excellent research and resolution skills.
EMPLOYMENT
NewStar Financial, Inc.
Jan. 2007 - Sep. 2009 Operations Manager
* Managed 3 member loan closing team responsible for booking and funding of new
assets/loans (syndicated commercial loans, commercial real estate loans, asset
backed securities, and bonds) and processing of material amendments. Portfolio
peaked at $4 billion.
* Coordinated cash requirements in advance of loan closings with Treasury
managers, Finance officers, and Warehouse Lenders.
* Supervised 6 member loan servicing team responsible for processing daily
activities on 900 asset positions and 120 client accounts in 14 portfolios. Loan
administrators performed borrowing requests, collection of principal and interest
payments, batching wire payments, researching and resolving variances. Provided
training, coaching, direction and at times support with high volumes and complex
transactions.
* Oversaw 2 member agency services team that serviced NewStar agented loans.
Loan administrators were responsible for dealing directly with
customers/borrowers, fielding inquiries and borrowing requests, invoicing the
borrower for scheduled payments, and redistributing payments to all syndication
lenders.
* Lead operations team in the preparation of the $600MM, 2007 Collateralized
Loan Obligation (CLO). Ensured that supporting documents were in place at
trustee's office. Acted as operations liaison with due diligence professionals,
rating agencies, and attorneys. Updated loan system and booked trades.
* Administered Letter of Credit portfolio, totaling $100MM. Communicated on a
regular basis with borrowers/customers and counterparties when required.
* Performed daily quality control reviews to ensure 99.99% accuracy in the
processing of transactions.
* Generated daily reports to forecast upcoming new deals, amendments and
portfolio transfers.
* Maintained and monitored loan amendment activity reports to ensure 100%
completion and compliance of amendments with FASB fee rules and Sarbanes Oxley
(SOX) compliance.
Sep. 2004 - Dec. 2006 Senior Loan Administrator
* Booked and funded new deals and processed material amendments. Portfolio
totaled $3 billion.
* Processed daily activities on agented and non-agented loans.
* Reviewed all loan agreements prior to closing to ensure that loans complied
with NewStar's policies and funding capabilities. Coordinated documentation
requirements amongst loan officers, closing attorneys and bank trustees.
Communicated delivery instructions and deadlines.
* Lead operations team in the preparation of the $375MM, 2005 CLO and the
$500MM, 2006 CLO. Ensured documentation compliance. Acted as operations liaison
with due diligence professionals, rating agencies, and attorneys. Updated loan
system and booked trades.
* Acted as main Operations contact with Warehouse Lenders, Trustees, auditors
during audits and due diligence reviews. No significant compliance or audit
issues reported during audits.
FleetBoston Financial (acquired by Bank of America)
June 2003 - Aug. 2004 Loan Trading Closer
* Facilitated the closing of loan trading transactions in an accurate and
efficient manner by coordinating transactions amongst team members and
counterparties in accordance policies and industry regulations.
* Used loan trading and loan administration systems to monitor loan trading
activity, analyze information, and process edits and trade events. Performed
comparative analysis of the Loan Trading Group's credit positions.
* Generated and distributed weekly and monthly activity reports to managers on
a timely basis for use in volume and income projections.
* Established excellent rapport with coworkers, internal and external business
partners in order to communicate effectively, ensuring high levels of
productivity.
May 2000 to June 2003 Senior Loan Administrator
* Managed team of loan administrators and the daily workflow of $10 billion
loan portfolio, specializing in the finance of major media and entertainment
companies.
* Achieved high levels of team quality assurance in efficiency and accuracy by
performing secondary reviews of all processed transactions.
* Ensured excellent customer service by observing and consulting loan
administrators as to how they should address a customer issue and at times
addressing customer inquiries personally, leading by example.
* Confirmed team compliance to company policies and government regulations by
reviewing new policies and regulations with management, communicating and
discussing related memos with the team.
* Performed trouble shooting and resolved extraordinary technical, financial
and accounting problems.
* Administered all basic Human Resource issues with team such as scheduling,
hiring, performance reviews, and corrective actions.
BankBoston (f.k.a. Bank of Boston, acquired by Fleet National Bank)
Sep. 1994 to May 2000 Sr. Process & Technology Advisor
* Supervised loan administrators in the management of an $8 billion South
American and US Multinational loan portfolio by coaching and training team and
monitoring daily reports.
* Managed the foreign currency loan portfolio of $1 billion by facilitating
necessary currency trades and advising relationship managers and account managers
in structuring foreign currency loans.
* Acted as lead operations liaison on loan conversion projects. Performed
workflow analysis.
* Assisted in the development, drafting and implementation of new procedures.
* Generated weekly status reports for management, detailing team projects, work
volumes, and extraordinary events.
EDUCATION: Bachelor of Science Degree in Management, University of Massachusetts
at Boston, Class of 1991
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