GENE LAMENTO
4 Grove Street
Paxton, MA 01609
774. 239.1036

 FIELD NETWORK ENGINEER / SYSTEMS ADMINISTRATOR
A highly experienced and talented Information Technology and electronics
professional, with expertise in troubleshooting and optimizing networks, coupled
with 10+ years of extensive computer networks LAN/WAN customer support experience
including field service. Well versed in software/hardware with specific emphasis
in troubleshooting. Independent, technical, dependable, customer focused, with
knowledge in networking, electronics, optics, mechanics, electro-mechanical,
presentations/public speaking, and sales.

TECHNICAL ACUMEN
Novell, Linux, Microsoft Windows Server DOS, TCP/IP, ATM Frame Relay Cisco 2500,
2600 Routers
Workstation, 2000, XP, 2003 Server Exchange, Outlook, MS Office Cisco 1900
Switches
VMWare, Active Directory, SAN Citrix, Firewall configuration EIGRP, OSPF, NAT,
BGP

EMPLOYMENT BACKGROUND

EAST CAMBRIDGE SAVINGS BANK 
Network and Systems Administrator 5/2008-10/2009
 * Successfully providing complete network and system administration in Linux,
Novell and Microsoft environments.
 * Effectively responsible for troubleshooting all systems and network issues
including; Proliant servers, HP workstations with XP OS, Groupwise email, E
Directory, SQL, and Gwava Spam filtering.
 * Through technical and practical knowledge, significantly increased network
speed 20X, resolved long standing issues with servers, increased network
reliability, resulted in saving the company over $200K.

COLDWELL BANKER 2003 - Present
Real Estate Sales

 * Successfully marketing and networking to increase client base, consistently
closing sales and satisfying customer base.

VERIZON COMMUNICATIONS, INC. - SOUTHBOROUGH, MA 2001 - 2003
Network Manager, Contract 

 * Provided complete LAN administration and troubleshooting for 350 workstations
in Verizon's Southborough facility.
 * Efficiently was responsible for Windows 2000, Windows XP, Office XP upgrade
and Norton Anti Virus and roll outs.
 * Drastically reduced, nearly eliminated calls through carefully and
meticulously optimizing workstations and servers.
 * Maintained network security with VPN, TCP/IP static and DHCP addressing,
additionally added/terminated user accounts.
 * Troubleshot all hardware and software issues including Dell, IBM, HP, Compaq
workstations and laptops for employees.
 * Maintained Internet, Intranet, home drives, groups and Lotus Notes, mail,
backups, proxy servers, and printers.

NORTEL NETWORKS - BURLINGTON, MA 2000 - 2001
Field Systems Engineer

 * Configured and supported Nortel Networks Passport 7000 and 15000 ATM
switches, worked hard to become a Nortel Networks Certified Support Specialist on
both switches (essentially two product lines).
 * Sole individual in department that was certified in every product line, able
to confidently support the product.

TAOS MOUNTAIN - CAMBRIDGE, MA 2000
Systems Administrator and Network Administrator

 * Directly responsible for NT and Cisco support and administration for various
E-Commerce companies including installation of Cisco routers, switches, and PIX
Firewall.
 * Competently supported Microsoft Exchange, Outlook, Windows 2000, carried
highest level of certifications within team.

QUANTUM CORPORATION - SHREWSBURY, MA 1998 - 2000
Desktop Support Technician, Contract

 * Installed and supported Windows NT, Novell Netware, McAfee Antivirus, Outlook
LAN connectivity at client site.

SCHEIDT AND BACHMANN - BURLINGTON, MA 1997 - 1998
Field Network Engineer, Contract 

 * Trusted by company to represent and successfully install a 100-node MAN
network at a client site in Portland, OR.
 * Diligently built all PC's for project including installations of NT
Workstation and Server, additionally installed and worked on the Fiber Network
which included; Cisco routers and switches, T1 line, and HP Vectras.
 * Significantly improved multiple manufacturing processes resulted in saving
the business in excess of $300K.

NORTHEAST SCANNER 1987 - 1997
Field Engineer Manager

 * Directly impacted the business through sales, installations and
troubleshooting Crosfield Laser Imaging systems.
 * Obtained the largest account for clients, including; Time Magazine, News
Week, USA Today, Boston Globe and others.
 * Competently provided product training, additionally offered 24/7 support as
needed to support multiple clients.
 * Carefully interface systems to Desktop Apple Mac and Windows NT systems, able
provide services to all users.
 * Extensive use of oscilloscopes, DVMs, and spectrometers, analogue and digital
component level troubleshooting.

EDUCATION

ITT Technical Institute, ASAS Computer Networking, 3.85 GPA - Norwood, MA
Cisco Networking and Microsoft Academy Somerville, MA 
 Wentworth Institute, Computer Electronics - Waltham, Massachusetts

CERTIFICATIONS

CCNA Cisco Certified Network Associate 2009
MCSE Microsoft Certified Systems Engineer NT
MCSE 2000 Microsoft Certified Systems Engineer 2000
MCP Microsoft Certified Professional + TCP/IP, Internet
NNCSS Nortel Networks Certified Support Specialist
Network + and A+ Certified