ANGELA HENDERSON
Spencer, MA  01562
 [Send email to request phone number] 85-3949
[Send email using form at bottom]

OBJECTIVE

Marketing Analyst seeking a telecommute position that will allow for the
beneficial utilization of my skills in an employment or contracting position.

SKILLS

•	Data entry
•	Data analysis
•	Reports analysis
•	Customer service
•	File management
•	Database management
•	Inventory analysis/management
•	Create queries/reports
•	Office management
•	Merchandising
•	Type 60 wpm
•	Proficient in MS Word, and Excel
•	Home Office Includes: Windows XP, Fax, Copier, High-Speed Internet, and
Telephone.

WORK HISTORY

Teaching Assistant
Complete Consulting, Inc
June 2009 - Present
•	Post announcements to online classrooms.
•	Engage students in online discussions of concepts of the class.
•	Grade discussion participation and papers.
•	Answer student questions and concerns.


Inventory Analyst
Crabtree & Evelyn
June 2004-April 2008 
•	Provided reporting, sales activity, inventory turnover, and sell-through rate
analysis for retail finance group and store managers to determine inventory
levels for each location. 
•	Monitor and evaluate store receiving status.
•	Manage auto-replenishment of outside vendor product. 
•	Prepare and review requested reports by writing and creating queries and
reports. 
•	Manage outlet inventory through review of orders. 
•	Monitor SKU’s available to outlets. 
•	Send promotional orders to outlets.
•	Plan for, analyze and review results from physical inventories as needed.
•	Continuously achieved year over year cost savings through a decrease in
inventory shrink.
•	Awarded 2006 Retail Spirit Award.

Accounts Receivable Representative (Contract Assignment) 
CDI Professional Services/Allmerica Financial
July 2003-June 2004 
•	Key payments into the system.
•	Encode checks.


Sales Associate (Summer and Christmas Vacations)
Sears, Roebuck & Co.
1998-2003 
•	Provide customer service and facilitate customer concerns.
•	Assist manager with office work.
•	Set up displays/Organize sales floor.
•	Arrange sales floor for special sales.
•	Assisted with In-store marketing.
•	Relate with customers and provide service over the phone.
•	Awarded 2000 Customer Service Champion recognition.

EDUCATION
Pensacola Christian College
Bachelor of Science Degree in Mathematics

MTatHome
Certificate in Medical Transcription with MTatHome

*References available upon request.