Stephen J Burke, Jr
32 Pinecrest Drive
Taunton, MA 02780
(401) 527-4521
Stephenjburkejr@gmail.com


OBJECTIVE:A highly experienced sales and information technology professional
with comprehensive continuous improvement and MBA skills seeking a position to
add value to your company.

EDUCATION:University of Phoenix , Masters in Business Administration, 2008
Rhode Island College, Providence, RI, B.A. Computer Science, 2003
                                            
                                           
EMPLOYMENT HISTORY:

Web Development, Project Based Web Development, Taunton, MA (October
2003-Present)
Collaborate with graphic designers and company management to create and enhance
web sites.
Coding in ASP, PHP, JavaScript, VBScript and HTML.
Web sites created from layouts development in Photoshop.
Successfully multitask several time-sensitive products and always deliver on
time.  
Portfolio available upon request.

Litecontrol, Inside Sales / Quotations Coordinator, Hanson, MA  (October
2007-Present)
Provide support to the western region of sales reps and internally.
Continuous (“Lean”) Improvement Team Leader and initiate meetings with special
review group when modifications are needed to product
Generate quotes from requests and ensure the profitability is high enough to
make business sense.
Act as lead technical support for the sales team
Created reporting tools for Marketing.

Arch Lighting Group, Web Developer and Inside Sales, Taunton, MA  (October
2005-October 2007)
Developed new sites using HTML, CSS, ASP and JavaScript and performed
maintenance to existing sites
Created layout using PhotoShop and other advance editing software’s.
Acted as lead technical support liaison and performed quality control to all
orders
Project management lead.
Provided support and trained all 73 of our reps across US and  Canada on new
product information.
Interacted with many clients to help fulfill their spending budget
Took initiative to create a quote system to allow for better follow up and a
quicker process.

48hourprint.com, Traffic Manager, Boston, MA(March 2004-October 2005)
Provided customer service and would trouble-shoot issues, when necessary
Assigned work to the Prepress Department and coordinated with the  CEO to
determine the work schedule.
Followed up with clients when concerns were listed on job forms
Took leadership initiative in daily meetings and created a new time management
process for employees

Rhode Island College, Database Maintenance, Office of Academic Support and
Information Services, Providence, RI 
Created and maintain databases using Access and later produced yearly reports
from this data
Developed applications to expedite data entry
Disseminated information out for Freshman and Transfer orientations
Trained new employees, provided customer service and acted as lead technical
support
PeopleSoft Skills.


OTHER KNOWLEDGE AND SKILLS
College President of the Outdoor Adventure Club; Member of the RIC Alumni
Association; In-depth knowledge of Operating Systems: Windows 95, 98, 00, NT,
XP.; Knowledge of:  Assembly Language, C++, Cobol, Html, Visual Basic,  Web
Design, ASP, CSS, Excel, Software Engineering, Photoshop, MS Office, SQL and
more.