EXPERIENCE
2005 * Present Department of State
2201 C Street, NW, Washington, DC 20520 Rm 3722
Supervisor: Wayne Payton (202) 647-7779 (Contact)
 Rahima Kandahari (703) 440-3682
Information Resource Management IRM/OPS/MSO/SMO/NRRC

IT Network Specialist/Network Manager
(Job Series 2210)

I am the Senior IT Network Specialist, Team Leader and Network
Manager/Administrator responsible for developing specifications for improvements
to the networking infrastructure, interpreting operational and technical
requirements with respect to the exchange of information via the Nuclear Risk
Reduction Center (NRRC) communications links Senior Leadership Network, as well
as assisting in the planning and management of branch activities. Pimarily
responsible for providing high-level senior management staff with administrative
and technical support for the communications facilities such as the operationing
secure phones, STE  's, SECURE FAX and VDC conference configuration,
installation, troubleshooting and upgrading due to equipment failure or system
change. Specifically responsible for administering and operating IT systems for
the NRRC Government to Government Communications Link (GGCL) and Senior Staff
Operations (S/S-O) office setting up schedule and unscheduled Secure Video and
Secure Voice Conferences with a variety of other government agencies for the OP
CTR. Administers communications traffic and provides data base management in
support of mission activities in accordance with prescribed Department policies,
security standards and technical procedures as well as day-to-day system user
support. Responsible for shift operations, schedule and oversees operational
performance of telecommunications platforms which include; Promina, multiplexers,
stand-alone personal computers, servers, routers, switches and encryption devices
and materials. Perform cryptographic key changes electronically and manually, as
well as the accountability of all COMSEC material. Insures that all active
circuits are monitored and connected from point of origin to point of
destination. Responsible for all liason with customer inquiries and request to be
implemented. Responsible for overseeing and monitoring that customer request are
carried out to completion and to their satisfaction. 

2002 * Present CACI/Department of State Washington, DC
Information Resource Management
Supervisor: Raymond Soto (202) 647-5672

Red Switch Maintenance Technician

Knowledgeable in the operational procedures of the DRSN secure phones, VOIP, STE
 's, FAL, IST, SECURE FAX and VDC. Perform equipment testing and calibration of
all DRSN mission essential equipment before every mission to ensure that
communications are in working order for the upcoming mission. I am responsible
for the daily process of reporting, escalating, and tracking of circuit outages,
to include maintaining and accurate and complete shift activity log. Proficient
in the updating, reading, and modification of circuit diagrams, schematics, and
charts. Familiar with the operations of Local, and Wide Area Networks, utilizing
routers, hubs, and other standard equipment. Knowledgeable in the performance of
cryptographic key changes, as well as the accountability of all COMSEC material.
Insures that all active circuits are monitored and connected from point of origin
to point of destination. Instrumental in the troubleshooting, testing, isolation,
and correcting of faults reported in circuit paths, utilizing all available test
equipment. Programs, maintains and installs various types of communications
equipment, adhering to all safety guidelines and procedures. Provides peers, and
supervisors alike, with pertinent information of critical events and outages, so
everyone has all the current, up to date information. Instrumental in the ability
to fabricate, and repair faulty cables as well as replace and spare equipment.
Knowledgeable in the uses and operations of test equipment to include Volt
Milliamp Meters, Oscilloscopes, T-Berds and FireBerd 6000  's. 

2001 * 2002 CACI FED./FBI/ Homeland Security Arlington, VA
Supervisor: (Contact Headquarters) (703) 841-7800

Scanner Technician

Specialized in the operation of various scanning equipment and applications.
Responsible for prepping, reassembling, scanning of photo imaging for the purpose
of past, present and future links by facial recongnition of terror suspect. Bates
labeling, quality control and quality assurance of documents for trial
presentation purpose. Responsible for the collaboration and configuration of
software due to age and damaged material to be scanned for evidence needed to
build cases related to the United States terror suspects and trials. 

 2000 * 2005 Department of State
2201 C Street, NW, Washington, DC 20520-5440
Supervisor: Tamara Belcher (202)647-9554 (Contact)

Information Resource Management
IRM/OPS/MSO/CSB

IT Network Specialist/Tech Control
(Job Series 2210)

Coordinates scheduled opening and closing of system/network circuits and perform
daily backups for recovery purposes. Recover system/network computer from normal
and planned halts. Monitor system/network computer queues, taking necessary
actions to correct any spilled messages to terminal. Perform cryptographic
inventory, key change and update in accordance with National Security Agency and
State Department security regulations. Maintain continuity of circuits from
point-of-origin to point-of-destination. Test, isolate and correct faults
reported in circuit paths using all available test equipment. Read and interpret
block diagrams, schematics and circuits charts. Identify and establish alternate
routing paths for point-to-point circuits. Work in Local and Wide Area Network
environments, using routers, hubs, switches, modems and other network equipment.
Provide daily input for the System/Network Control Narrative for actions
performed and updated during the shift. Circuit Outage Logs are maintained in
accordance with standard operating procedures and guidelines, while staying in
direct hourly contact with clients, Technicians and Carrier  ˜s to reestablish
circuit connectivity and continuity. In addition, I  've cross trained and
assisted during shortage of staff in other IRM areas such as, Communication
Information Branch, Remote Automated Reproduction Collation System and the
Nuclear Risk Reduction Center.

 2000 * 2003 KEI Pearson  's/USSS Arlington, VA
Department of Treasury
Supervisor: Raymond Thompson  [Send email to request phone number] 85-8122

Computer Operator

Operated; monitored, and documented job flow on computer mainframe. Maintained
continuity of equipment operations and processing workflow. Independently
switched hardware from on-line to off-line for time-sharing purpose. Participated
in shift turnover briefings by discussing with incoming shift the work in
progress, problem relating to production schedules, system status, equipment
malfunctions, and other operational updates. Independently performed system
recovery procedures in accordance with the manufacturers or system manual.
Proficient in cold, warm and clear start procedures. Monitored job flow and
system utilization by entering commands through system console to assure
effective and efficient processing. Selected jobs to be processed concurrently
based on available resources and acceptable input/output matching criteria.
Initiated corrective action when operating instructions do not cover situations
encountered by using established practices, techniques, and ensured daily,
weekly, and monthly backups were performed.

1987 * 2000 Department of State
Information Resource Management
2121 Virginia Avenue, NW, Washington, DC 20522
Supervisor: Linda Holland (571)345-2074 

Computer Operator (Job Series 391)

Responsible for independently reviewing, analyzing and disseminating complex
classified and sensitive subject matters. Operated and monitored computer systems
and peripheral equipment, such as mainframe master controllers, printers, tape
drives, scanners, secure fax and external modems. Resolved problems involving a
variety of applications and run daily backup on cablexpress files. Running and
interpreting the results of hardware and reliability tests on hardware to prevent
malfunctions. Maintained daily shift activity summary and maintenance database
for the purpose of briefings, warranty expiration, extensions and yearly budget.

1990 * 1996 AIM Inc./Department of State Washington, DC
Foreign Affairs Data Processing Center
Supervisor: Steve DuBose (202) 647-1530

Computer Operator 1

Coordinated the microfiche program for the Foreign Affairs Data Processing
Center. Operated a wide variety of computer equipment and related auxiliary and
peripheral devices using JES2 operating system and MVS. Assisted with tape
management software associated with the maintenance of the FADPC/BIMC Tape
Library system. Released job Datasets from Production Control to Operation floor
for backup and processing to microfiche, following an overseas schedule and
domestic time table so as to not interrupt TSO schedule. Maintained all equipment
and computer system logs and shift summaries.

TRAINING
 Wang Government Services, Inc. Herndon, VA
Certificate:UTGP Operations 71 * 1975

National Foreign Affairs Training Center Arlington, VA
Certificates: A+
 Security + 
 Network +
 CableXpress User
 CableXpress Administrator
 Intro to the Internet
 Internet for Power Users
 PC/Windows NT 4.0
 NT 4.0 Administration
 Introduction to Word 97
 Introduction to PowerPoint 97
 Word 2000
 Intermediate Word 2000
 Introduction to Access 2000
 Intermediate Access 2000
 Introduction to Excel 2000
 Intermediate to Excel
 Network Essentials
 Introduction to Outlook

Diplomatic Telecommunications Service Warrenton, VA 
Certificate: Cisco Router 
 Intro to Data Communications 
 Wideband Digital Networking

Department of State Messaging Center Washington, DC 
Certificate: SMART
 InRang