Saraj R. Pillai 

Summary
•	About 5 years of experience in Design, Analysis, Development, Documentation,
Testing, Implementation, Training and Production support of Mainframe hosted
Application Systems.
•	Expertise in all the stages of the Software development Life Cycle development
 namely Requirement Analysis, design specifications, coding, debugging, testing
(test scenarios, test plan, test cases, execution of test cases, unit test plan,
unit testing, integration & system testing), documentation and maintenance
application programs.
•	Expertise in COBOL, EAZYTRIEVE, DB2, CICS, VSAM, JCL, REXX, tools including
SPUFI, PLATINUM and FILEAID for data manipulation & data cleansing ,ENDEVOR for
configuration management, and SMARTTEST & INTERTEST for debugging. 
•	Expertise in testing phase, it includes test scenarios, test plans, test
cases, execution of test cases, unit test plans and unit testing, integration
testing and System Testing.
•	Good knowledge and experience in automating processes and cost-cutting
methods. 
•	Excellent communication and interpersonal skills that help contribute to
timely completion of project deliverables well short of schedule 
•	Strong technical and analytical skills, problem solving, communication and
work ethics.

Technical Skills:

LANGUAGES 	JCL, COBOL, SQL, EAZYTRIEVE, CICS, REXX, TSO/ISPF
HARDWARE	IBM & PC COMPATIBLES, IBM MAINFRAMES
OP SYSTEMS	MVS/OS, WINDOWS 98/NT/2K/XP, IBM ZOS
ANCILLARY SKILLS	JCL, SUPER-CE, ABEND-AID, SMARTTEST, INTERTEST, FILE AID,
SPUFI, MS EXCEL, SYNCSORT, CA7, FTP, PLATINUM, TMON, DEBUG, NDM, SDSF
VERSION CONTROL	ENDEVOR, PANVALET
DATABASE	DB2, VSAM, MS-ACCESS

Education
•	Bachelor of Technology in Computer Science and Engineering, Cochin University
of Science and Technology, India.

Achievements & Awards
•	President’s Eureka Bronze award for automating the manual table unloads
process for Fidelity Investments.  
•	Employer’s On the Spot award for automating the repetitive coding as part of
SCO project for Fidelity Investments.  
•	Employer’s You Have Earned It Team award for automating the various manual
processes for Fidelity Investments.  
•	Employer’s You Have Earned It Team award for consecutive successful error-free
installations to production for Fidelity Investments.  
•	Employer’s Best Trainee award among a batch of 30 trainees for Syntel India
Ltd.

Professional Experience
Fidelity Investments, Boston, MA / India 	 	Software Engineer 	          May ‘06
– Mar ‘09

Project Description: Fidelity Brokerage Company (FBC) provides a wide range of
brokerage products, solutions, and services to retail and institutional
investors, as well as to third-party intermediaries. FBC consists of the
following business units:- Fidelity Personal Investments (FPI), National
Financial Correspondent Clearing (NFCC), Fidelity Registered Investment Advisor
Group (FRIAG), Operations and Services Group (OSG) and Fidelity Capital Markets
(FCM).

ICS (Integrated Customer System) team maintains the customer and Account
Information for Fidelity’s Retail, Correspondents, Investment Advisor and Family
office customers. ICS acts as the source of information for a wide variety of
other systems of Fidelity Brokerage Company. The two existing systems CA
(Customer & Accounts) and BNAM (Brokerage Name and Address) have been merged as
the ICS (Integrated Customer System). The CA system had IDMS as the Data
Repository. BNAM had VSAM as the data repository. The new system ICS has DB2 data
repository.

•	Collected user requirements and developed requirements specification.
•	Designed and reviewed application modules using COBOL and EAZYTRIEVE programs
based on the requirement specifications.
•	Created online CICS programs and migrated them to production environment after
thorough testing.
•	Developed enhancements to the ICS system in TSO, JCL, DB2, CICS, COBOL and
EAZYTRIEVE.
•	Performed post-install verification activities after the code migration to
production environment.
•	Performed data manipulation & data cleansing utilizing SPUFI, PLATINUM and
FILEAID.
•	Performed Unit testing, System Integration Testing, User Acceptance Testing,
and QA verification Testing utilizing SMARTTEST, INTERTEST, TMON, DEBUG and
Endevor.
•	Performed automation of various manual processes utilizing REXX.
•	Handled Quality Control and Delivery Management.
•	Part of 24x7 Production Support team.

Environment: COBOL, CICS, DB2, JCL, VSAM, FILE-AID, ENDEVOR, SPUFI, REXX, TMON,
                   DB2 STORED PROCEDURES, SMARTTEST, INTERTEST, PLATINUM, NDM,
SDSF

Humana Inc, Green Bay, WI / India		Programmer Analyst 	          Feb ‘05 – May
‘06

Project Description: Humana Inc., headquartered in Louisville, Kentucky, is one
of the largest publicly traded health benefits companies  with approximately 6.4
million medical members located primarily in 18 states and Puerto Rico. Humana
offers coordinated health insurance coverage and related services -- through
traditional and Internet-based plans -- to employer groups, and
government-sponsored plans.

The Badger system was built by Humana to perform Administration Underwriting,
Medical / Dental Claims & Agent Commissioning, for groups and members enrolled
with Humana.

•	Gathered user requirements and developed requirements specification.
•	Designed application modules using COBOL and EAZYTRIEVE programs based on the
requirement specifications.
•	Created sample reports for users before moving the programs to production
environment.
•	Developed enhancements to the Badger System in TSO, JCL, DB2, IDMS, VSAM,
COBOL and EAZYTRIEVE.
•	Performed documentation in TSO datasets.
•	Performed data manipulation & data cleansing utilizing SPUFI, PLATINUM and
FILEAID.
•	Performed Unit testing, System Integration Testing, User Acceptance Testing,
and QA verification Testing utilizing SMARTTEST and PANVALET.
•	Coded and tested COBOL programs under IBM mainframe environment and set up job
process flow and then scheduled the jobs using CA-7 tool so jobs will run
automatically at every billing cycle.
•	Used CA-7 tool for scheduling the jobs, checked for job dependency, data file
dependency.
•	Member of 24 x 7 Production support team. Worked in co-ordination with, onsite
team and offshore team and also, providing support whenever any production job
failed. This required analyzing the job and finding out the problem and giving
solutions within 60 minutes.

Environment: 	COBOL, IDMS, DB2, JCL, EAZYTRIEVE, VSAM, SPUFI, FILE-AID,
PANVALET.

MicroObjects Pvt Ltd, India		Software Engineer 	         	              Jul ‘04
– Feb ‘05

Project Description: MicroObjects, located in downtown Kochi, is one of
Kerala’s(India) premier software development companies. For the last decade,
MicroObjects has successfully built high quality software for hundreds of
customers in the United States, Canada and Europe.

Task Server, Inc used MicroObjects to develop the world’s first Business Process
Server, a state-of-the-art business process automation solution. A special
division within the company takes care of the enhancement of this product,
releasing new versions every 3 to 6 months. At the same time, this division
implements web based applications that use TaskServer to automate
mission-critical business processes for Fortune 100 companies.  

•	Designed application modules using C# and ASP.NET based on the requirement
specifications.
•	Performed system enhancement, up-gradation, and maintenance.
•	Reviewed the existing system code.
•	Conducted Unit testing and System Integration Testing.
•	Performed data manipulation & data cleansing using SQL.

Environment: C#, ASP.NET, SQL.